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Activation error RRS feed

  • Question

  • I keep getting a 'cannot activate at this time, please check back later', Also a message 2100.

     

    Wednesday, September 24, 2008 1:41 AM

Answers

All replies

  • Ron???,

     

    To better understand what going on please provide will need the support logs. To get support logs please follow the following instructions

     

     1.  Open OneCare

    2. Click on Change Settings

    3. It will open a window "Windows LiveOne Care Settings"

    4. Click on the Last tab labelled as "Logging"

    5. Click on "Create support Log" button

    6. It will create the support log file in form of HTML and display it in Web Browser like IE

    7. 8. Can you send that information through email at oc-forums@live.com?

     

     

     

    Thank you,

     

    Lori MS

    Wednesday, September 24, 2008 9:20 PM
  • Please contact support for this error.

    How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

     

    The error can be due to a technical issue, but it usually involves a problem with the country in the submitted data or invalid payment information provided.

    -steve

    Wednesday, October 1, 2008 5:12 PM
    Moderator