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BLOCKED VLK RRS feed

  • Question

  •  

    I had purchased a pre-built computer with windows xp already installed from FRY'S.  I went to download updates and got a blocked vlk message. Here are the details. Any help would be appreciated. It looks like the product key is different than what is stickered on the computer.

     

    Validation status: blocked VLK

    Validation code: 3

    product key:***************-py6bx-k24pj-twt6m

    product key hash:    gbndtaxuo+oyYWQ2vJRYtwUVPx0

    product id:  55274-643-7213323-23267

    validation diagnostic: 025D1FF3-171-1

     

     

     

      
    Sunday, December 16, 2007 9:02 PM

Answers

  • Roskoe,

     

            Has your computer ever been turned in for repairs anytime since purchasing the system? If so did you provide the repair facility with the original software which came with the system @ the time of purchase? Currently I see a couple of available options you may pursue. Should you have taken your computer for repairs please work directly with them. Request them to either refund your monies for the repair or reformat the system with your software. The other option (depending on the situation) is submit a piracy report should you have been sold the software from the original location @ the time of purchase. Instructions for filing a piracy report can be found @ http://www.microsoft.com/piracy .  Also more information can be found @ http://www.microsoft.com/resources/howtotell/ .

     

          There are situations which can cause Windows and Office to become non-genuine. Let me give one example.  Customers have taken in their systems along with all the software received when purchasing their system. The customer picks up the system and viola' no problems whatsoever until they need to download an update or even a template used with MS Office. Suddenly their system is non-genuine. The customer's computer was not installed with their software but a blocked version of a product key. Also the software could work for several weeks, months or even a year or more then suddenly becomes blocked. Volume licensing (VLK) are purchased/issued to large corporations, governments, and schools for example in order to make software installation easier for the mass computers located within their areas. In turn if the key becomes compromised then the government, school etc requests Microsoft to block that key and reissue another key. 

     

          Hopefully this has provided just one example as how this may happen.  Please run the re-diag test and post all of results back in the forum (please do not edit any of the results) Thank you very much. 

     

     

     

    Stephen Holm, MS

    WGA Forum Manager

     

    Monday, December 17, 2007 10:01 PM

All replies

  • Roskoe,

     

    The Volume Licensing Key currently installed on your computer is a very common one--to see how common, just search this forum for py6bx-k24pj-twt6m and you will get 63 hits.

     

    Look on the computer or with the materials you received with the computer or with your retail purchase of  Windows to see if you have a Certificate of Authenticity (COA).  If you have one, tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center, or another version of Windows?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key.

    Not sure what to look for?  See this page for reference:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

     

    Monday, December 17, 2007 3:48 AM
  • Roskoe,

     

            Has your computer ever been turned in for repairs anytime since purchasing the system? If so did you provide the repair facility with the original software which came with the system @ the time of purchase? Currently I see a couple of available options you may pursue. Should you have taken your computer for repairs please work directly with them. Request them to either refund your monies for the repair or reformat the system with your software. The other option (depending on the situation) is submit a piracy report should you have been sold the software from the original location @ the time of purchase. Instructions for filing a piracy report can be found @ http://www.microsoft.com/piracy .  Also more information can be found @ http://www.microsoft.com/resources/howtotell/ .

     

          There are situations which can cause Windows and Office to become non-genuine. Let me give one example.  Customers have taken in their systems along with all the software received when purchasing their system. The customer picks up the system and viola' no problems whatsoever until they need to download an update or even a template used with MS Office. Suddenly their system is non-genuine. The customer's computer was not installed with their software but a blocked version of a product key. Also the software could work for several weeks, months or even a year or more then suddenly becomes blocked. Volume licensing (VLK) are purchased/issued to large corporations, governments, and schools for example in order to make software installation easier for the mass computers located within their areas. In turn if the key becomes compromised then the government, school etc requests Microsoft to block that key and reissue another key. 

     

          Hopefully this has provided just one example as how this may happen.  Please run the re-diag test and post all of results back in the forum (please do not edit any of the results) Thank you very much. 

     

     

     

    Stephen Holm, MS

    WGA Forum Manager

     

    Monday, December 17, 2007 10:01 PM