CRM 2013 Unified service desk RRS feed

  • Question

  • Hi All,

    In DashBord  i have added as  active contact as List view dash board.

    From there i am clicking the one contact records it's opening with in dashboard tab but i need to open in different tab.

    same i tried with Case records it's opening in Different Tab.. can any one suggest me where i have to change this particular setting.. I tried Tab navigation also it'snot working..


    Friday, February 27, 2015 6:00 PM


  • Hi

    Windows Navigation Rules should help you over here..

    refer https://msdn.microsoft.com/en-us/library/dn864949.aspx

    Let me know if it didn't helped ..

    Thank  you


    [PS: Please close the thread and mark as answer if it helps]

    Imposible it self is having Posible.. Dont leave it until you get it..

    Saturday, February 28, 2015 10:54 AM