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What is Happening to my Computer???? RRS feed

  • Question

  • Diagnostic Report (1.9.0006.1):
    -----------------------------------------
    WGA Data-->
    Validation Status: Blocked VLK
    Validation Code: 3
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-3R89F-D2KXW-VPK3J
    Windows Product Key Hash: Ro/Y7HENE9CfW7lW+QtlNbYQEE8=
    Windows Product ID: 76487-640-8365391-23656
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {F4782759-9508-4527-AAD5-FD687EE9E35B}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.9.1
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 3
    File Exists: Yes
    Version: 1.8.31.9
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: Microsoft
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
    OGA Version: Registered, 1.6.28.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{F4782759-9508-4527-AAD5-FD687EE9E35B}</UGUID><Version>1.9.0006.1</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-VPK3J</PKey><PID>76487-640-8365391-23656</PID><PIDType>1</PIDType><SID>S-1-5-21-796845957-329068152-725345543</SID><SYSTEM><Manufacturer>Gateway                         </Manufacturer><Model>Gateway M460                    </Model></SYSTEM><BIOS><Manufacturer>Gateway</Manufacturer><Version>60.02   </Version><SMBIOSVersion major="2" minor="31"/><Date>20050602000000.000000+000</Date></BIOS><HWID>25343007018400E2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>1</stat><msppid></msppid><name>Ultimate Edition</name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.8.31.9"/><File Name="WgaLogon.dll" Version="1.8.31.9"/></GANotification></MachineData><Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57185</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="114"/><App Id="16" Version="11" Result="114"/><App Id="18" Version="11" Result="114"/><App Id="19" Version="11" Result="114"/><App Id="1A" Version="11" Result="114"/><App Id="1B" Version="11" Result="114"/><App Id="44" Version="11" Result="114"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 1E840:Gateway, Inc
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

     

    • Moved by JeniferA Thursday, April 9, 2009 3:19 PM XP blocked VLK
    Thursday, April 9, 2009 4:40 AM

Answers

  • Hello Baileymelda,

    Unfortunately, right now your Gateway M460 computer has nongenuine installations of both Windows XP Pro and Office 2003 Pro.

    WGA Data-->
    Validation Status: Blocked VLK
    Validation Code: 3
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-3R89F-D2KXW-VPK3J
    Windows Product Key Hash: Ro/Y7HENE9CfW7lW+QtlNbYQEE8=
    Windows Product ID: 76487-640-8365391-23656
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.3.0.pro

    Your Gateway computer did not ship from Gateway with this nongenuine installation of Windows XP Pro.  If you look on the Certificate of Authenticity (CoA) affixed to the computer, it lists the version and edition of Windows that is legitimately licensed to run on your Gateway computer.  If you ever took your Gateway to a repair shop or to a well-meaning friend to fix a problem, it's very likely that this is how your computer ended up with nongenuine software.  In order to Get Genuine once again, please use the Recovery Solution provided by Gateway, which typically is a set of Recovery or Reinstallation discs or a hidden Recovery partition on the hard disc.  To learn more about how to use the Recovery Solution, or to request Recovery discs from Gateway, please check the support pages for your exact Gateway model at Gateway's support pages.

    Here is a snippet of the report that pertains to Office:

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
    OGA Version: Registered, 1.6.28.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-230-1

    Your installation of Office 2003 is a Volume Licensing edition and that installation was done with a widely pirated and now blocked Volume Licensing Key.

    Please remove this copy of Office from the computer as soon as possible.  To get Genuine Office software, you can take advantage of the Genuine Office Offer as described in the FAQ here:  http://www.microsoft.com/genuine/office/OGAKitInformation.aspx?displaylang=en


    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Thursday, April 9, 2009 4:13 PM

All replies

  • Hello Baileymelda,

    Unfortunately, right now your Gateway M460 computer has nongenuine installations of both Windows XP Pro and Office 2003 Pro.

    WGA Data-->
    Validation Status: Blocked VLK
    Validation Code: 3
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-3R89F-D2KXW-VPK3J
    Windows Product Key Hash: Ro/Y7HENE9CfW7lW+QtlNbYQEE8=
    Windows Product ID: 76487-640-8365391-23656
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.3.0.pro

    Your Gateway computer did not ship from Gateway with this nongenuine installation of Windows XP Pro.  If you look on the Certificate of Authenticity (CoA) affixed to the computer, it lists the version and edition of Windows that is legitimately licensed to run on your Gateway computer.  If you ever took your Gateway to a repair shop or to a well-meaning friend to fix a problem, it's very likely that this is how your computer ended up with nongenuine software.  In order to Get Genuine once again, please use the Recovery Solution provided by Gateway, which typically is a set of Recovery or Reinstallation discs or a hidden Recovery partition on the hard disc.  To learn more about how to use the Recovery Solution, or to request Recovery discs from Gateway, please check the support pages for your exact Gateway model at Gateway's support pages.

    Here is a snippet of the report that pertains to Office:

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
    OGA Version: Registered, 1.6.28.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-230-1

    Your installation of Office 2003 is a Volume Licensing edition and that installation was done with a widely pirated and now blocked Volume Licensing Key.

    Please remove this copy of Office from the computer as soon as possible.  To get Genuine Office software, you can take advantage of the Genuine Office Offer as described in the FAQ here:  http://www.microsoft.com/genuine/office/OGAKitInformation.aspx?displaylang=en


    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Thursday, April 9, 2009 4:13 PM
  • You hit the nail on the head.  I did exactly that.  Thanks.
    Friday, April 10, 2009 3:33 AM