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What is Happening to my Computer????

Question
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Diagnostic Report (1.9.0006.1):
-----------------------------------------
WGA Data-->
Validation Status: Blocked VLK
Validation Code: 3
Online Validation Code: N/A
Cached Validation Code: N/A
Windows Product Key: *****-*****-3R89F-D2KXW-VPK3J
Windows Product Key Hash: Ro/Y7HENE9CfW7lW+QtlNbYQEE8=
Windows Product ID: 76487-640-8365391-23656
Windows Product ID Type: 1
Windows License Type: Volume
Windows OS version: 5.1.2600.2.00010100.3.0.pro
ID: {F4782759-9508-4527-AAD5-FD687EE9E35B}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.9.9.1
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1
Resolution Status: N/AWgaER Data-->
ThreatID(s): N/A
Version: N/AWGA Notifications Data-->
Cached Result: 3
File Exists: Yes
Version: 1.8.31.9
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: MicrosoftOGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGATray.exe Signed By: Microsoft
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 114 Blocked VLK 2
Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
OGA Version: Registered, 1.6.28.0
Signed By: Microsoft
Office Diagnostics: 025D1FF3-230-1Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{F4782759-9508-4527-AAD5-FD687EE9E35B}</UGUID><Version>1.9.0006.1</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-VPK3J</PKey><PID>76487-640-8365391-23656</PID><PIDType>1</PIDType><SID>S-1-5-21-796845957-329068152-725345543</SID><SYSTEM><Manufacturer>Gateway </Manufacturer><Model>Gateway M460 </Model></SYSTEM><BIOS><Manufacturer>Gateway</Manufacturer><Version>60.02 </Version><SMBIOSVersion major="2" minor="31"/><Date>20050602000000.000000+000</Date></BIOS><HWID>25343007018400E2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>1</stat><msppid></msppid><name>Ultimate Edition</name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.8.31.9"/><File Name="WgaLogon.dll" Version="1.8.31.9"/></GANotification></MachineData><Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57185</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="114"/><App Id="16" Version="11" Result="114"/><App Id="18" Version="11" Result="114"/><App Id="19" Version="11" Result="114"/><App Id="1A" Version="11" Result="114"/><App Id="1B" Version="11" Result="114"/><App Id="44" Version="11" Result="114"/></Applications></Office></Software></GenuineResults>Licensing Data-->
N/AHWID Data-->
N/AOEM Activation 1.0 Data-->
BIOS string matches: yes
Marker string from BIOS: 1E840:Gateway, Inc
Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005OEM Activation 2.0 Data-->
N/A- Moved by JeniferA Thursday, April 9, 2009 3:19 PM XP blocked VLK
Thursday, April 9, 2009 4:40 AM
Answers
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Hello Baileymelda,
Unfortunately, right now your Gateway M460 computer has nongenuine installations of both Windows XP Pro and Office 2003 Pro.
WGA Data-->
Validation Status: Blocked VLK
Validation Code: 3
Online Validation Code: N/A
Cached Validation Code: N/A
Windows Product Key: *****-*****-3R89F-D2KXW-VPK3J
Windows Product Key Hash: Ro/Y7HENE9CfW7lW+QtlNbYQEE8=
Windows Product ID: 76487-640-8365391-23656
Windows Product ID Type: 1
Windows License Type: Volume
Windows OS version: 5.1.2600.2.00010100.3.0.pro
Your Gateway computer did not ship from Gateway with this nongenuine installation of Windows XP Pro. If you look on the Certificate of Authenticity (CoA) affixed to the computer, it lists the version and edition of Windows that is legitimately licensed to run on your Gateway computer. If you ever took your Gateway to a repair shop or to a well-meaning friend to fix a problem, it's very likely that this is how your computer ended up with nongenuine software. In order to Get Genuine once again, please use the Recovery Solution provided by Gateway, which typically is a set of Recovery or Reinstallation discs or a hidden Recovery partition on the hard disc. To learn more about how to use the Recovery Solution, or to request Recovery discs from Gateway, please check the support pages for your exact Gateway model at Gateway's support pages.
Here is a snippet of the report that pertains to Office:OGA Data-->
Office Status: 114 Blocked VLK 2
Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
OGA Version: Registered, 1.6.28.0
Signed By: Microsoft
Office Diagnostics: 025D1FF3-230-1
Your installation of Office 2003 is a Volume Licensing edition and that installation was done with a widely pirated and now blocked Volume Licensing Key.
Please remove this copy of Office from the computer as soon as possible. To get Genuine Office software, you can take advantage of the Genuine Office Offer as described in the FAQ here: http://www.microsoft.com/genuine/office/OGAKitInformation.aspx?displaylang=en
For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp- Marked as answer by Stephen Holm Thursday, April 9, 2009 4:32 PM
- Edited by Dan at IT Associates Friday, April 10, 2009 12:58 AM typos
Thursday, April 9, 2009 4:13 PM
All replies
-
Hello Baileymelda,
Unfortunately, right now your Gateway M460 computer has nongenuine installations of both Windows XP Pro and Office 2003 Pro.
WGA Data-->
Validation Status: Blocked VLK
Validation Code: 3
Online Validation Code: N/A
Cached Validation Code: N/A
Windows Product Key: *****-*****-3R89F-D2KXW-VPK3J
Windows Product Key Hash: Ro/Y7HENE9CfW7lW+QtlNbYQEE8=
Windows Product ID: 76487-640-8365391-23656
Windows Product ID Type: 1
Windows License Type: Volume
Windows OS version: 5.1.2600.2.00010100.3.0.pro
Your Gateway computer did not ship from Gateway with this nongenuine installation of Windows XP Pro. If you look on the Certificate of Authenticity (CoA) affixed to the computer, it lists the version and edition of Windows that is legitimately licensed to run on your Gateway computer. If you ever took your Gateway to a repair shop or to a well-meaning friend to fix a problem, it's very likely that this is how your computer ended up with nongenuine software. In order to Get Genuine once again, please use the Recovery Solution provided by Gateway, which typically is a set of Recovery or Reinstallation discs or a hidden Recovery partition on the hard disc. To learn more about how to use the Recovery Solution, or to request Recovery discs from Gateway, please check the support pages for your exact Gateway model at Gateway's support pages.
Here is a snippet of the report that pertains to Office:OGA Data-->
Office Status: 114 Blocked VLK 2
Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
OGA Version: Registered, 1.6.28.0
Signed By: Microsoft
Office Diagnostics: 025D1FF3-230-1
Your installation of Office 2003 is a Volume Licensing edition and that installation was done with a widely pirated and now blocked Volume Licensing Key.
Please remove this copy of Office from the computer as soon as possible. To get Genuine Office software, you can take advantage of the Genuine Office Offer as described in the FAQ here: http://www.microsoft.com/genuine/office/OGAKitInformation.aspx?displaylang=en
For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp- Marked as answer by Stephen Holm Thursday, April 9, 2009 4:32 PM
- Edited by Dan at IT Associates Friday, April 10, 2009 12:58 AM typos
Thursday, April 9, 2009 4:13 PM -
You hit the nail on the head. I did exactly that. Thanks.Friday, April 10, 2009 3:33 AM