Answered by:
counterfeiting

Question
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Diagnostic Report (1.7.0095.0):
-----------------------------------------
WGA Data-->
Validation Status: Invalid Product Key
Validation Code: 8
Online Validation Code: N/A
Cached Validation Code: N/A
Windows Product Key: *****-*****-79Q2Y-MHMMD-TYVTM
Windows Product Key Hash: mWO7QoOy9zuBDhewyKj0SYwDW3A=
Windows Product ID: 55274-640-2619406-23754
Windows Product ID Type: 1
Windows License Type: Volume
Windows OS version: 5.1.2600.2.00010100.2.0.pro
CSVLK Server: N/A
CSVLK PID: N/A
ID: {E7D6E885-4DB1-4EB8-AF0F-8F142C84DD2B}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.7.69.2
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-171-1
Resolution Status: N/AWgaER Data-->
ThreatID(s): N/A
Version: N/AWGA Notifications Data-->
Cached Result: 8
File Exists: Yes
Version: 1.7.18.7
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: MicrosoftOGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGATray.exe Signed By: Microsoft
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 114 Blocked VLK 2
Microsoft Office XP Professional with FrontPage - 114 Blocked VLK 2
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-171-1Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{E7D6E885-4DB1-4EB8-AF0F-8F142C84DD2B}</UGUID><Version>1.7.0095.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-TYVTM</PKey><PID>55274-640-2619406-23754</PID><PIDType>1</PIDType><SID>S-1-5-21-1454471165-1417001333-839522115</SID><SYSTEM><Manufacturer>INTEL_</Manufacturer><Model>D845GVS1</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>VA84510A.86A.0030.P10.0402160229</Version><SMBIOSVersion major="2" minor="3"/><Date>20040216000000.000000+000</Date></BIOS><HWID>0FF3394F01842042</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GTB Standard Time(GMT+02:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData> <Software><Office><Result>114</Result><Products><Product GUID="{90280409-6000-11D3-8CFE-0050048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office XP Professional with FrontPage</Name><Ver>10</Ver><Val>39476F84C4B4004</Val><Hash>4iCnywwNW1w4s9ukTIwGMGxyGic=</Hash><Pid>54185-640-0000025-17181</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="10" Result="114"/><App Id="16" Version="10" Result="114"/><App Id="17" Version="10" Result="114"/><App Id="18" Version="10" Result="114"/><App Id="1A" Version="10" Result="114"/><App Id="1B" Version="10" Result="114"/></Applications></Office></Software></GenuineResults>Wednesday, July 9, 2008 1:46 PM
Answers
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Madleine,
Right now, your computer has a Volume Licensing (VL) edition of XP Pro installed (Line 10), and that installation was done with an invalid Volume Licensing Key (VLK) (Line 2). VLKs are invalidated by Microsoft at the report of the original keyholder for such reasons as the key was lost, stolen, compromised, or misused. Also, MS may have invalidated the key if it was generated by a non-MS Key Generator program, which would seem to be your situation.
As a rule, VL editions of XP should not be sold to individual consumers. Businesses, schools and gov'ts normally use VL editions for flexibility in installing many computers. Also, Volume Licenses for Windows XP are Upgrade licenses ONLY and cannot be used as the original or base license for a new computer.
This is why you were seeing the "software counterfeiting" messages on your computer, because the current installation of XP is an unauthorized installation.
More bad news: Your Office XP with Front Page installation is showing as Nongenuine (Office status=114 means nongenuine). If this comes as a surprise to you, please go back to where you purchased the installed copy of Office and let them know that it is a counterfeit copy and that you demand the genuine copy that you paid for, or a refund. In any case, please uninstall the nongenuine installation of Office XP as soon as possible.
Look on the computer's case or in the materials that came with your computer or your retail purchase of Windows to see if you have a Certificate of Authenticity (CoA). If you have one, tell us about the CoA. Tell us:
1. What edition of Windows XP is it for, Home, Pro, or Media Center, or for another verison of Windows?
2. Does it read "OEM Software" or "OEM Product" in black lettering?
3. Or, does it have the computer manufacturer's name in black lettering?
4. DO NOT post the Product Key.
Not sure what to look for? Click here: http://www.microsoft.com/resources/howtotell/en/coa.mspx
If you don't have a CoA for XP, then your options for resolution include:
1. Puchasing a full retail copy of XP at your local store or trusted major online retailer.
2. Purchasing an OEM copy if XP at your local store or trusted major online retailer.
3. Participating in the Genuine Windows Offer to buy a copy of XP directly from Microsoft.
4. Deleting XP and using a different Operating System on the computer, such as Linux.
If you don't have a CoA for Office, then your options inlcude:
1. Puchasing a full retail copy of Microsoft Office at your local store or trusted major online retailer.
2. Purchasing an OEM copy of Microsoft Office at your local store or trusted major online retailer.
3. Participating in the Genuine Office Offer to buy a copy of Office 2007 directly from Microsoft.
4. Deleting Office XP and using a alternate productivity solution.
Wednesday, July 9, 2008 5:18 PM