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how to set default microsoft outlook store? RRS feed

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    I already changed one of my two accounts to be the default one. However I still could not set an email regarding a CRM record.

    So what is the default Microsoft Outlook store? how to configure it?

    I have outlook 2010 and crm 2011 online.

    Monday, July 23, 2012 5:16 PM

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    In Outlook, click on File and then Account settings. Then click on Data files, highlight the entry to be the default and then click Set as Default. Restart Outlook.

    Do let me know if this works for you.

    Thursday, September 27, 2012 4:53 PM
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    Hi guangming,

    Configration:

      •        Go to Start, click Configuration Wizard
      •        If you want to add a new ORG, click Add.
      •        Select CRM Online for Server URL
      •        Click Test Connection
      •     If failed, it will let you to input the name and psd
      •        Click Synchronize with this Organization to set it as primary
      •        Click Ok.
      •        Then open Outlook, you will get the new ORG

    Wilson

    Friday, September 28, 2012 6:50 AM