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Windows 7 activation problem RRS feed

  • Question

  • I have installed a genuine copy of Windows 7 on my laptop, and now its asking me to activate again and again.. Whats th solution? Below are the results from the MGA diagnostic tool....

     

     

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-XHVKP-8H4PT-PHCFT
    Windows Product Key Hash: XSYelj7UO/5rd0adleFaCVasVNE=
    Windows Product ID: 00346-OEM-8925013-10698
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7600.2.00010300.0.0.002
    ID: {F53A0D99-15DA-4202-BB44-CC2BA6A2F054}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Basic
    Architecture: 0x00000000
    Build lab: 7600.win7_gdr.111025-1503
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{F53A0D99-15DA-4202-BB44-CC2BA6A2F054}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.002</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-PHCFT</PKey><PID>00346-OEM-8925013-10698</PID><PIDType>3</PIDType><SID>S-1-5-21-4033875260-2847293156-3907407648</SID><SYSTEM><Manufacturer>Acer           </Manufacturer><Model>Aspire 5738                    </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>V1.13          </Version><SMBIOSVersion major="2" minor="5"/><Date>20090713000000.000000+000</Date></BIOS><HWID>17B83607018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, HomeBasic edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
    Activation ID: 774d5df6-d8dd-4d92-98bc-58825849d249
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00346-00178-250-110698-02-1033-7600.0000-0362012
    Installation ID: 021651300244132670384954226870961643025013420446239543
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: PHCFT
    License Status: Notification
    Notification Reason: 0xC004F009 (grace time expired).
    Remaining Windows rearm count: 3
    Trusted time: 2/5/2012 7:09:12 AM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 2:3:2012 20:46
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MgAAAAEAAgABAAEAAAACAAAAAwABAAEAeqjqey6BEsd6f7CyfBeaiGxH1sCIJHBURso=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            PTLTD              APIC 
      FACP            INTEL         CRESTLNE
      HPET            INTEL         CRESTLNE
      BOOT            PTLTD         $SBFTBL$
      MCFG            INTEL         CRESTLNE
      SLIC            ACRSYS        ACRPRDCT
      SSDT            PmRef        CpuPm


    Sunday, February 5, 2012 3:15 PM

Answers

  • "SRahim" wrote in message news:c594e4fd-bbe9-464f-bd04-053986301f35...

    But i already have my Product key, so why is it that it has not been activated yet?

     

    Product Keys such as yours have to be activated over the telephone first time, to ensure that they haven’t been pirated – this is quite normal.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Monday, February 6, 2012 10:58 PM
    Sunday, February 5, 2012 5:10 PM
    Moderator

All replies

  •  now its asking me to activate again and again.

     

    Please describe what you mean again and again. 

     

    Partial Product Key: PHCFT
    License Status: Notification
    Notification Reason: 0xC004F009 (grace time expired).

     

    Your report shows your windows was not activated within the initial 30 day grace period.

    you will have to activate by phone

     

     How to activate Windows 7 manually (activate by phone)

    1) Click Start, and in the Search box type:   slui.exe  4

    2) Next press the 'ENTER' key

    3) Select your 'Country' from the list.

    4) Choose the 'Phone Activation' option.

    5) Stay on the phone (do not respond to any of the automated prompts) and wait for a person to help you with activation.

    6) Explain your issue clearly to the support person.

    Sunday, February 5, 2012 3:29 PM
    Answerer
  • "SRahim" wrote in message news:81997233-308e-44ca-88ed-40acaac2ec4d...

    I have installed a genuine copy of Windows 7 on my laptop, and now its asking me to activate again and again.. Whats th solution? Below are the results from the MGA diagnostic tool....

     

     

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-XHVKP-8H4PT-PHCFT
    Windows Product Key Hash: XSYelj7UO/5rd0adleFaCVasVNE=
    Windows Product ID: 00346-OEM-8925013-10698
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7600.2.00010300.0.0.002


    Other data-->
    SYSTEM><Manufacturer>Acer           </Manufacturer><Model>Aspire 5738                    </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>V1.13          </Version><SMBIOSVersion major="2" minor="5"/><Date>20090713000000.000000+000</Date></BIOS



    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, HomeBasic edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
    Partial Product Key: PHCFT
    License Status: Notification
    Notification Reason: 0xC004F009 (grace time expired).
    Remaining Windows rearm count: 3
    Trusted time: 2/5/2012 7:09:12 AM

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0

      SLIC            ACRSYS        ACRPRDCT
      SSDT            PmRef        CpuPm


    As far as I can tell, there is no problem – you simply need to activate by telephone and speak to an operator.
    telephone activation (operator calls)
    Click on the Start button
    in the Search box, type
    SLUI 4
    and hit the Enter key
    follow the instructions - but when asked which service you require by the telephone ansafone, do NOT reply - this should force an operator to respond, who can deal with you.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, February 5, 2012 3:43 PM
    Moderator
  • But i already have my Product key, so why is it that it has not been activated yet?

     

    Sunday, February 5, 2012 4:51 PM
  • "SRahim" wrote in message news:c594e4fd-bbe9-464f-bd04-053986301f35...

    But i already have my Product key, so why is it that it has not been activated yet?

     

    Product Keys such as yours have to be activated over the telephone first time, to ensure that they haven’t been pirated – this is quite normal.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Monday, February 6, 2012 10:58 PM
    Sunday, February 5, 2012 5:10 PM
    Moderator