Bought Vista Home OS CD set from HP and installed on a nc6400 HP Compaq laptop that once had Windows XP Pro. The harddrive was wiped completely clean before the install. It ran for about 2-3 weeks fine and then today I started to get Warnings about
"Windows did not pass genuine validation." If go to Start>Computer>Properties. At the bottom of that page I get a message under Windows Activation: "You must activate today. Active Windows now." Under that is Product ID: that has 17 number digits and
right after the first (5) five digits there is a slash and OEM - 7 digits - 5 digits. Following that is the option: "Change product key" If I click on - "You must activate today. Active Windows now" I get three options: "Buy a new product key
online or Type a different product key or Contact Microsoft" I contacted both Microsoft and HP and they were both trying to say that the other one should supply me with the Product key that is needed to finish the genuine validation. I spent about (4)
four hours talking to both these companies. I may have to call HP/Microsoft and do a (3) three way conference call. Microsoft assured me that HP should be able to assign me the necessary product key as they sold me the Vista Home OS CD set. And that
"they" Microsoft did not have the key and HP should. Any help would be deeply appreciated. One of the more annoying things is that the Microsoft Security Essentials window keep popping up in the lower left corner reminding me that it will become disabled in
30 days if I do not resolve this issue. Finally if I choose to try and Validate it in the Microsoft Security Essentials window. Another window opens and says: "The validation service is unable to determine whether Windows is genuine"
Any HELP deeply appreciated ASAP!!! Sincerely, Ralph
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Validation Status: Invalid License
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-GD2PK-BD3R2-44MV3
Windows Product Key Hash: f7FPE6g/CLFmnJ4E6GbEU9Xn1sA=
Windows Product ID: 89572-OEM-7332166-00021
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6002.2.00010300.2.0.002
ID: {F98269CB-FDCE-4C74-96B2-45D6271C6A47}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows Vista (TM) Home Basic
Architecture: 0x00000000
Build lab: 6002.vistasp2_gdr.111025-0338
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\owner\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{F98269CB-FDCE-4C74-96B2-45D6271C6A47}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.002</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-44MV3</PKey><PID>89572-OEM-7332166-00021</PID><PIDType>2</PIDType><SID>S-1-5-21-228202081-2595265304-399181283</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP
Compaq nc6400 (RC454AW#ABA)</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>68YCU Ver. F.05</Version><SMBIOSVersion major="2" minor="4"/><Date>20060810000000.000000+000</Date></BIOS><HWID>E0313507018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern
Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.0.6002.18005
Name: Windows(TM) Vista, HomeBasic edition
Description: Windows Operating System - Vista, OEM_SLP channel
Activation ID: 199086aa-6cb8-4e5b-b698-f2be56f1e8ee
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 89572-00146-321-600021-02-1033-6000.0000-3502011
Installation ID: 007883435205707894298011464845460783379705991894907542
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
Partial Product Key: 44MV3
License Status: Notification
Notification Reason: 0xC004F057.
Windows Activation Technologies-->
N/A
HWID Data-->
HWID Hash Current: OgAAAAEABAABAAIAAQABAAAABAABAAEA+l4omtscsOYMduIVSOSUciYJThry9A5xaY4njfR8rFb0SA==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value
OEMTableID Value
APIC HP
30AD
FACP HP
30AD
MCFG HP
30AD
TCPA HP
30AD
SSDT HP
HPQNLP
SSDT HP
HPQNLP
