Windows Live Onecare won't start/work/anything

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  Did OneCare work before? Did something change before OneCare then stopped working?

  You can use the cleanup tool to remove all traces of OneCare - 

  http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=828910&SiteID=2

  And then reinstall from http://onecare.live.com - activating (subscribing) using the *same* LiveID used to originally subscribe.

  Alternatively, contact support for help - 

  How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

   

  -steve

  Wednesday, August 6, 2008 5:58 PM

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  Okay, I tried the cleanup tool, and it continually comes up as program not responding.  Any more tips?
  

  Monday, August 11, 2008 7:22 PM
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  If the cleanup tool is not responding, then I suspect a .Net Framework problem.

  Try the following:

  To repair .Net Framework 2.0 on XP:

  Open Control Panel

  Select Add or Remove Programs

  Locate Microsoft .Net Framework 2.0

  Select the entry and when the installer launches, select Repair.

  Reboot when it completes.

   

  Alternatively, see this KB article:

  http://support.microsoft.com/kb/306160

   

  To remove a corrupt .Net Framework install, use this tool:

  http://astebner.sts.winisp.net/Tools/dotnetfx_cleanup_tool.zip

   

  The download of .Net Framework 2.0 can be found here:

  http://www.microsoft.com/downloads/details.aspx?familyid=0856eacb-4362-4b0d-8edd-aab15c5e04f5&displaylang=en

   

  To repair .Net Framework 2.0 and 3.0 on Vista, see this blog entry:

  http://blogs.msdn.com/astebner/archive/2007/03/26/how-to-repair-the-net-framework-2-0-and-3-0-on-windows-vista.aspx

   

  If the above does not resolve the problem with OneCare, please contact support:

  How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

  -steve

   

   

  Tuesday, August 12, 2008 11:53 AM

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