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Failing Office 2007 OGA validation RRS feed

  • Question

  • Diagnostic Report (1.7.0095.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: 0x0
    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-KHWGT-6M72T-CYQ3V
    Windows Product Key Hash: 3XXurngfaPVOSD/GAHC1IDaPhTA=
    Windows Product ID: 89580-466-2858354-71452
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.6001.2.00010100.1.0.001
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {37243C93-5DA9-4F6A-88B2-8E56B90BFD6A}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.69.2
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Ultimate
    Architecture: 0x00000000
    Build lab: 6001.longhorn_rtm.080118-1840
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine
    OGA Version: Registered, 1.6.28.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{37243C93-5DA9-4F6A-88B2-8E56B90BFD6A}</UGUID><Version>1.7.0095.0</Version><OS>6.0.6001.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-CYQ3V</PKey><PID>89580-466-2858354-71452</PID><PIDType>5</PIDType><SID>S-1-5-21-600626089-1187111826-233690309</SID><SYSTEM><Manufacturer>MSI</Manufacturer><Model>MS-7267</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V17.0</Version><SMBIOSVersion major="2" minor="5"/><Date>20070702000000.000000+000</Date></BIOS><HWID>14313507018400EA</HWID><UserLCID>040D</UserLCID><SystemLCID>040D</SystemLCID><TimeZone>Jerusalem Standard Time(GMT+02:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>70DB264E6501773</Val><Hash>Ex5UqJoDp6pJkUnlpP72vKJGqwg=</Hash><Pid>81599-953-1716265-65512</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

     

    Sunday, June 29, 2008 6:34 PM

Answers

  •  

    The Fink,

     

    Please run through turning off IE& Protected Mode and revalidate.

     

    How to turn off IE7 Protected Mode In Windows Vista?

    Running IE7 as an administrator process (i.e. using the real Vista Administrator login account) will automatically turn off IE7 Protected Mode.

    Also, if you’ve turned off Windows Vista User Account Control (UAC), IE7 will also turn off Protected Mode automatically.

    1) Right-click IE7 shortcut icon in the Quick Launch toolbar and select Run as Administrator, or

    2) Click the Vista Start button, type Internet in the Start Search Vista-Search box, right-click Internet Explorer in Program listing and click the Run as Administrator option, or

    3) Locate “Internet Mode: On” in the IE7 status bar (bottom-right of IE7 window) and double-click on it. Unchecked the check-box for “Enable Protected Mode (Requires restarting Internet Explorer)”

     

     

    see if you can revalidate here:

    http://www.microsoft.com/genuine/diag/

     

    Lori MS

    Monday, June 30, 2008 10:02 PM