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Windows XP is genuine but receive popup that say its not. RRS feed

  • Question

  • here is the wga diag. please help

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-HY4PF-DRWRC-4CWDM
    Windows Product Key Hash: 9hudvFw4jPUij/GqCtSIFFaNyr0=
    Windows Product ID: 76413-640-8772765-23939
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {354E4B17-BF24-44F8-A42A-374E9E561D72}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.7.69.2
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{354E4B17-BF24-44F8-A42A-374E9E561D72}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-4CWDM</PKey><PID>76413-640-8772765-23939</PID><PIDType>1</PIDType><SID>S-1-5-21-57989841-854245398-1547161642</SID><SYSTEM><Manufacturer>IBM</Manufacturer><Model>2251EBU</Model></SYSTEM><BIOS><Manufacturer>IBM</Manufacturer><Version>PIKT32AUS</Version><SMBIOSVersion major="2" minor="3"/><Date>20010223000000.000000+000</Date></BIOS><HWID>FAF334670184C056</HWID><UserLCID>040C</UserLCID><SystemLCID>040C</SystemLCID><TimeZone>Pacifique(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

    Licensing Data-->
    N/A

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 0019:IBM
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A


    Wagnard
    Wednesday, May 12, 2010 2:29 AM

Answers

  • Hello Wagnard,

    According to this MS KB article, Windows Millenium Edition is not one of the Windows Operating Systems that must be previously installed in order for you to legitimately use a Volume Licensing edition of Windows XP Professional:  http://support.microsoft.com/kb/931858

    Is your use of this Windows XP Pro Volume License associated with an organization that holds a current Volume Licensing Agreement with Microsoft?  If so, you need to bring this situation to the attention of the IT support staff.

    If you are an individual user with no associaton with the organization that holds the Volume Licensing Agreement under which the installed product key was issued, your use of this Volume Licensing installation of Windows XP Pro is nongenuine.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    • Marked as answer by Wagnard Thursday, May 13, 2010 7:12 PM
    Thursday, May 13, 2010 12:55 AM

All replies

  • Hello Wagnard,

    According to the following section of the report, you do not have the WGA Notifications Utility files installed, so it's a little odd that you would be receiving "popups" about nongenuine software:

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    Under what conditions and/or at what websites do you see the nongenuine notification?  Could you post a link to a screenshot?


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Wednesday, May 12, 2010 3:10 AM
  • Its not a pop up from internet explorer. Its the wga message I get when I logon, that tell me that I may be victim of piracy etc...

    It started to happen after I reinstall windows xp with sp3 integrated  (Microsoft official Vl iso with sp3 slipstreamed into it) and doing the first windows update that include the Windows genuine advatage update .( or something named similar)

     For your information I use the French version. just in case it may help...

    I also saw that the bios of my system is verry old. maybe it could cause the problem. ill check later.


    Wagnard
    Wednesday, May 12, 2010 3:16 AM
  • Hello Wagnard,

    What happens if you go to www.microsoft.com/genuine and click on the Validate Windows button, let it run, then restart the computer and logon again?


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Wednesday, May 12, 2010 1:45 PM
  • It say that the windows validation was successfull.

    Problem still rise after....   Like I said in a previous post, the bios on  thuis machine is verry old an outdated. when I have the time and ressource to mess with it, ill try and keep you informed.

     

    Btw this WGA is really disapointing for me... we pay for windows and I get this while I know some pirated friend who do not have this problem.... Make me wonder if I should crack my original copy....  hope you see the point.


    Wagnard
    Wednesday, May 12, 2010 4:01 PM
  • Hello Wagnard,

    Did you do a fresh/clean installation of Windows or did you do a repair reinstallation?  If a repair reinstallation, what was it that was wrong that you wanted to fix with a repair?

    I would be very surprised if the cause of this issue is an older BIOS.

    Is there a Certificate of Authenticity for Windows on this IBM computer?  If so, please state the version and edition of Windows listed on it, but do not post the product key.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Wednesday, May 12, 2010 4:56 PM
  • Fresh install.

    Since this computer was old, it had Windows millenium before.


    Wagnard
    Wednesday, May 12, 2010 11:11 PM
  • Hello Wagnard,

    According to this MS KB article, Windows Millenium Edition is not one of the Windows Operating Systems that must be previously installed in order for you to legitimately use a Volume Licensing edition of Windows XP Professional:  http://support.microsoft.com/kb/931858

    Is your use of this Windows XP Pro Volume License associated with an organization that holds a current Volume Licensing Agreement with Microsoft?  If so, you need to bring this situation to the attention of the IT support staff.

    If you are an individual user with no associaton with the organization that holds the Volume Licensing Agreement under which the installed product key was issued, your use of this Volume Licensing installation of Windows XP Pro is nongenuine.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    • Marked as answer by Wagnard Thursday, May 13, 2010 7:12 PM
    Thursday, May 13, 2010 12:55 AM
  • It seem that you are right.

    This computer cannot be use in or corporation due to its old certification with WIn Me. Thanks for clarifiying things up.

     


    Wagnard
    Thursday, May 13, 2010 7:12 PM