Win7 Ultimate 32bit Activation Error Code 0xC004E003 RRS feed

  • Question

  • I have recently re-installed Windows 7 using the following steps

    but when i tried to activate, the following error occured.

    Windows Activation
    A problem occured when Windows tried to activate. Error Code 0xC004E003.
    For a possible resolution, click More Information.
    You can also contact Microsoft by phone to help resolve this problem.

    What could possibly be wrong?

    Diagnostic Report (1.9.0027.0):
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-V9488-FGM44-2C9T3
    Windows Product Key Hash: rmk1OjF0iZq7gQoRmEcpnJHr0oc=
    Windows Product ID: 00426-OEM-8992662-00010
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {D26FDC29-9A82-4C16-B3B3-9AE1E8FC4CC8}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_rtm.101119-1850
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\User\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{D26FDC29-9A82-4C16-B3B3-9AE1E8FC4CC8}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-2C9T3</PKey><PID>00426-OEM-8992662-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-690441900-3972776076-319843147</SID><SYSTEM><Manufacturer>MICRO-STAR INTERNATIONAL CO.,LTD</Manufacturer><Model>MS-7529</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V4.5</Version><SMBIOSVersion major="2" minor="6"/><Date>20100112000000.000000+000</Date></BIOS><HWID>2E190800018400F8</HWID><UserLCID>4809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Malay Peninsula Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00178-926-600010-02-1033-7601.0000-1932012
    Installation ID: 005246096255816692667785050510619142931586783790756360
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 2C9T3
    License Status: Initial grace period
    Time remaining: 43200 minute(s) (30 day(s))
    Remaining Windows rearm count: 3
    Trusted time: 11/7/2012 8:52:07 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:

    HWID Data-->

    OEM Activation 1.0 Data-->

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC 7529MS A7529400
      FACP 7529MS A7529400
      MCFG 7529MS OEMMCFG 
      OEMB 7529MS A7529400
      GSCI 7529MS GMCHSCI 
      SSDT DpgPmm CpuPm

    Tuesday, July 10, 2012 10:03 PM


All replies

  • Unfortunately, the System Locked Pre-installation disc you used is counterfeit.  If you need to replace your original genuine Windows 7 DVD, please see How to Replace Lost, Broken, or Missing Microsoft Software.  Do not download Windows 7 ISO images from third-party web sites!

    Carey Frisch

    Tuesday, July 10, 2012 10:14 PM
  • Thank you for the reply.

    The download link was from digital river which i thought it was genuine. My tech whom i bought the pc from is not contactable and i only have the CD Key using a 3rd party application to retrieve from my computer. Are there any other ways to replace the disk as i have no other details such as COA.

    Probably reset windows 7 to pre re-installation as i still have Windows.old folder.

    Tuesday, July 10, 2012 10:36 PM
  • Your product key (XXXXX_XXXXX-V9488-FGM44-2C9T3) is also counterfeit.  In order to fix your problem, you'll need to purchase a genuine "full version" edition of Windows 7 and perform a "clean install".  Genuine Windows 7 editions can be purchased from the Microsoft Store.

    Carey Frisch

    Tuesday, July 10, 2012 11:13 PM
  • How can you tell if the key is a counterfeit? 
    Tuesday, July 10, 2012 11:27 PM
  • TheKey is NOT counterfeit - but it can ONLY be used in pre-installed Hewlett-Packard machines.

    Your machine appears to have been originally shipped without any Windows installed - is there a COA sticker on the case (or inside the battery compartment)?
    If so, for what version and edtition of Windows is it valid?

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Wednesday, July 11, 2012 12:02 AM
  • To counterfeit means to illegally imitate something. Counterfeit products are often produced with the intent to take advantage of the superior value of a legitimate product.

    Carey Frisch

    Wednesday, July 11, 2012 12:06 AM
  • The Key is perfectly legitimate - it 's the circumstances surrounding its use that are invalid that makes the installation  (and not the Key) counterfeit.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Wednesday, July 11, 2012 12:17 AM
  • I could not find any COA stickers inside the case... 
    • Edited by Ang Min Jun Wednesday, July 11, 2012 9:33 AM
    Wednesday, July 11, 2012 8:55 AM
  • In that case your machine is not licensed for Windows - you will have to purchase a Full Retail package of whatever edition of WIndows you want to use, and clean install that.

    Make sure that you purchase from a repuatble retailer ( or MS itself) - there are many scan artists on the 'flea-market' sites such as Amazon MarketPlace, or eBay. - the following post may help...


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Friday, July 13, 2012 8:31 AM