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Its genuine and purchased new home premium laptop then why bonus offer failed?? RRS feed

  • Question

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    Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Detailed Status: 0x1
    Windows Product Key: *****-*****-XY9X3-JDXYP-6CJ97
    Windows Product Key Hash: xFQJU8srKsovk6p1Lk1yW93in4E=
    Windows Product ID: 89578-OEM-7332157-00211
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6000.2.00010300.0.0.003
    ID: 147501c0-fc7a-406c-9253-e0c5eda0743b
    Is Admin: No
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.7.36.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6000.vista_rtm.061101-2205
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 102
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-3178-80070002_025D1FF3-138-80041010_025D1FF3-324-80040154_025D1FF3-269-80040154_025D1FF3-273-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\PROGRA~1\MOZILL~1\FIREFOX.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>147501c0-fc7a-406c-9253-e0c5eda0743b</UGUID><Version>1.7.0012.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><PKey>*****-*****-*****-*****-6CJ97</PKey><PID>89578-OEM-7332157-00211</PID><PIDType>2</PIDType><SID>S-1-5-21-308426289-3919319446-2185945476</SID><SYSTEM><Manufacturer>Acer            </Manufacturer><Model>Aspire 5100     </Model></SYSTEM><BIOS><Manufacturer>Acer</Manufacturer><Version>V2.73</Version><SMBIOSVersion major="2" minor="4"/><Date>20070123000000.000000+000</Date></BIOS><HWID>E1323507018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM></MachineData>   <Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>BBB921836FF0266</Val><Hash>WxwRNDkBFLs1PhiJSOaL/xFsenI=</Hash><Pid>81602-307-1410645-68573</Pid><PidType>10</PidType></Product></Products></Office></Software></GenuineResults> 

     

    Saturday, May 5, 2007 7:08 AM

Answers

  • Dear JJ81,

    Thank you for your interest in the Buy Local program. It appears that you are not eligible as you did not purchase your machine from a system builder, as indicated in your diagnostic report:

     

    Windows License Type: OEM SLP

     

    Upon further investigation it appears you purchased your machine from Acer.

     

    Please let me know if you have additional questions or comments.

     

    Thank you,

    Jenifer

    Monday, May 7, 2007 3:56 PM

All replies

  • try a second time, if you haven't already. and if you had it bought the program instead of a new computer, bad luck. read the requirements.
    Saturday, May 5, 2007 4:52 PM
  • Dear JJ81,

    Thank you for your interest in the Buy Local program. It appears that you are not eligible as you did not purchase your machine from a system builder, as indicated in your diagnostic report:

     

    Windows License Type: OEM SLP

     

    Upon further investigation it appears you purchased your machine from Acer.

     

    Please let me know if you have additional questions or comments.

     

    Thank you,

    Jenifer

    Monday, May 7, 2007 3:56 PM