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windows vista home basic -oemACT - You may be victim of software counterfeiting - Post - II RRS feed

  • Question

  • Stephen,

    Thanks for your response of my earlier post.

    This is in continuation of my post related to “windows vista home basic -oemACT - You may be victim of software counterfeiting”

    About COA

     

    This Windows version is preinstalled in the laptop which is from Compaq. The model number of this laptop is V3225AU. I believe it falls under the category of “Large Manufacturer Pre-installed Windows COAs” under the link http://www.microsoft.com/resources/howtotell/product.aspx?pID=b5c507e5-3522-40de-a2f4-97d82b39cc47&cID=ea710cad-37b0-4975-bcd6-abfee19961df&method=oem&displaylang=en

     

    In the product label that it affixed at the back of the laptop its written “Vista Home Basic OEMAct(Ltd Dist India)” Below that is given the product key.

     

    To answer you questions of last thread

     

    1. It’s a Home Basic version of Windows Vista
    2. It is written OEMAct.
    3. It has the computer manufacture’s name in black letters i.e. HP.
    4. A screen comes up while starting it which says the version of windows vista that I'm running is not genuine!!!! And give me a choice of two. 1 . Activate now or 2. Activate Later. Then 2nd option comes to live after 15 seconds of no activity.

      Also a pop up come which says “You may be victim of software counterfeiting"
    5. Here is the data collected from MGADT

    Diagnostic Report (1.7.0110.1):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Online Validation Code: 0xc004c533
    Cached Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-GD2PK-BD3R2-44MV3
    Windows Product Key Hash: f7FPE6g/CLFmnJ4E6GbEU9Xn1sA=
    Windows Product ID: 89572-OEM-7332166-00021
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6001.2.00010300.1.0.002
    ID: {51C71A93-3BB2-4A1F-9BA1-530C80480119}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.69.2
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Basic
    Architecture: 0x00000000
    Build lab: 6001.vistasp1_gdr.080917-1612
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6002.16398

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Professional Edition 2003 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3_E2AD56EA-761-d003_E2AD56EA-762-0_E2AD56EA-134-80004005_FA827CE6-153-8007007e_FA827CE6-180-8007007e

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{51C71A93-3BB2-4A1F-9BA1-530C80480119}</UGUID><Version>1.7.0110.1</Version><OS>6.0.6001.2.00010300.1.0.002</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-44MV3</PKey><PID>89572-OEM-7332166-00021</PID><PIDType>2</PIDType><SID>S-1-5-21-217259466-345041835-646674876</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>Presario V3225AU (RY301PA#ACJ)</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.3C</Version><SMBIOSVersion major="2" minor="4"/><Date>20080602000000.000000+000</Date></BIOS><HWID>C5313507018400FC</HWID><UserLCID>4009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>India Standard Time(GMT+05:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><BRT/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>66719BAAA708D00</Val><Hash>0YUPI4txxJUQHZMSgz3FapyK/rg=</Hash><Pid>73931-640-8190145-57559</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="100"/><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="19" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/><App Id="44" Version="11" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6001.18000
    Name: Windows(TM) Vista, HomeBasic edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: 199086aa-6cb8-4e5b-b698-f2be56f1e8ee
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89572-00146-321-600021-02-1033-6000.0000-1862007
    Installation ID: 223542154676240933333636564766452243875513395892831782
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: 44MV3
    License Status: Notification
    Notification Reason: 0xC004F058.

    HWID Data-->
    HWID Hash Current: OgAAAAEABQABAAEAAgABAAAAAwABAAEAJJTcdqiIlKJYsOp0Sj1IJPbwwMh8CPL0PgW+Vs7LrFZywQ==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no Windows marker
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   HPQOEM  SLIC-MPC
      FACP   HPQOEM  SLIC-MPC
      HPET   HPQOEM  SLIC-MPC
      BOOT   HPQOEM  SLIC-MPC
      MCFG   HPQOEM  SLIC-MPC
      SLIC   HPQOEM  SLIC-MPC
      SSDT   HPQOEM  SLIC-MPC


     

    Hope to get a resolution to solve this issue.

    Regards
    Baruah


    Thursday, January 15, 2009 3:38 AM

Answers

  • Good Morning :-),


    No problem we will try and help you.  

    Please review the following Knowledge Base (KB) article and refer to the resolution portion of the webpage:

     

    KB931573 – You may be prompted to activate Windows Vista on a computer on which Windows Vista was already activated by a Volume License or OEM installation

     

    http://support.microsoft.com/default.aspx?scid=kb;EN-US;931573 

     

    If the above does not resolve your issue, please follow the steps below. If the first set of steps does not resolve, move on to the next set of steps.

     

    ----------------------------------------------------------------------------------------

    Step set #1

     

    1) Open Internet Explorer

    2) A Browser will open, type: %windir%\system32 into the address field

    3) Find the file cmd.exe

    4) Right Click on the cmd.exe and select Run as Administrator

    5) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)

    6) Hit the Enter key

    7) Reboot 2 times

     

    -------------------------------------------------------------------------------------

    Step set #2

     

    1) Open Internet Browser

    2) Type %windir%\system32 into the browser address bar.

    3) Find the file CMD.exe

    4) Right-Click on CMD.exe and select Run as Administrator

    5) Type: net stop slsvc  (it may ask you if you are sure, select yes)

    6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing

    7) Type: rename tokens.dat tokens.bar

    8) Type: cd %windir%\system32

    9) Type net start slsvc

    10) Reboot Twice

    11) Windows Vista may require you to enter a Product Key [use the Certificate of Authenticity (COA)] SLP Product Key found on the sticker on the side or bottom of your computer and activate. Use the Activate by Phone method outlined below.

    From the Desktop:

    a) If you have access to the Start button: Click the Start button, and type in "slui.exe 4" in the search field and then press the "Enter" key. This will bring up the Activate by Phone dialog window. Follow the steps provided by the window. The phone activation process should only take about 6 minutes.


    b) If you do not have access to the Start button: Reboot and login to Vista, a dialog window will come up. In that window, click the option "Access computer with reduced functionality". Once you do that, Internet Explorer or Firefox browser will open. In the address bar type "c:\windows\system32\cmd.exe" press enter, a new window will come up, type: slui 4 and hit enter and follow steps to Activate over the Phone.

    Also you may reference the following site for various Telephone Activation Centers:

    http://support.microsoft.com/kb/326851

    Take care and let us know if this resolves  your problem.


    Stephen


    Stephen Holm
    • Marked as answer by Stephen Holm Thursday, January 15, 2009 5:37 PM
    Thursday, January 15, 2009 5:35 PM

All replies

  • My laptop is one year old and recently a screen comes up while starting it which says the version of windows vista tha I'm running is not genuine !!!!

    Also a pop up come which says " You may be victim of software counterfeiting"


    this is a windows vista home basic oemAct.

    When I contact HP for support those guys are telling me to re-install the system by using recovery CD !!!

    Is that the only way to avoid it ?

    Now that my windows defender showing " ! " sign and when i click on "Check for updates now" the results are 0.
    I guess the laptop has stopped taking update from windows ?

    any body knows a solution for it ?

    • Merged by Stephen Holm Thursday, January 15, 2009 5:32 PM Baruah please keep same topics in same thread :-)
    Sunday, January 11, 2009 12:20 PM
  • Hello Baruah,


    Please run the Microsoft Genuine Advantage Diagnostic Test (MGADT) so that I may analyze the results.

    By clicking the link below, you will download the MGADT.  Then click the Run button. Then click the Run button again. Then click the Continue button to perform the diagnostic. The Windows tab should show, click the Copy button to paste your report to the clipboard.  Then paste the report into a New Post on this Forum by adding a post in it and pressing Ctrl V (to paste the text). Clicking the OK button will clear the Diagnostic window. Here is the download link:

     http://go.microsoft.com/fwlink/?linkid=52012

    Please tell us about the Certificate of Authenticity (COA) for your copy of Windows Vista.

    1. What edition/version of Windows Vista is titled?

    ·         Home Basic

    ·         Home Premium 

    ·         Business

    ·         Ultimate

    2. Does it read "OEM Software" or "OEM Product" in black lettering?

    3. Or, does it have the computer manufacturer's name in black lettering?

    4. Please provide the customer scenario you are experiencing.

    5. DO NOT post the Product Key. 

    Not sure what to look for, see this page to reference your COA:

    http://www.microsoft.com/resources/howtotell/product.aspx?pID=b5c507e5-3522-40de-a2f4-97d82b39cc47&cID=ea710cad-37b0-4975-bcd6-abfee19961df&method=oem&displaylang=en

    NOTE: The data collected with the MGADT does NOT contain any information that can personally identify you. The information can be fully reviewed, by you, before being posted.

    Thank you,


    Stephen Holm, MS
    WGA Forum Manager


    Stephen Holm
    Monday, January 12, 2009 8:26 PM
  • Good Morning :-),


    No problem we will try and help you.  

    Please review the following Knowledge Base (KB) article and refer to the resolution portion of the webpage:

     

    KB931573 – You may be prompted to activate Windows Vista on a computer on which Windows Vista was already activated by a Volume License or OEM installation

     

    http://support.microsoft.com/default.aspx?scid=kb;EN-US;931573 

     

    If the above does not resolve your issue, please follow the steps below. If the first set of steps does not resolve, move on to the next set of steps.

     

    ----------------------------------------------------------------------------------------

    Step set #1

     

    1) Open Internet Explorer

    2) A Browser will open, type: %windir%\system32 into the address field

    3) Find the file cmd.exe

    4) Right Click on the cmd.exe and select Run as Administrator

    5) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)

    6) Hit the Enter key

    7) Reboot 2 times

     

    -------------------------------------------------------------------------------------

    Step set #2

     

    1) Open Internet Browser

    2) Type %windir%\system32 into the browser address bar.

    3) Find the file CMD.exe

    4) Right-Click on CMD.exe and select Run as Administrator

    5) Type: net stop slsvc  (it may ask you if you are sure, select yes)

    6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing

    7) Type: rename tokens.dat tokens.bar

    8) Type: cd %windir%\system32

    9) Type net start slsvc

    10) Reboot Twice

    11) Windows Vista may require you to enter a Product Key [use the Certificate of Authenticity (COA)] SLP Product Key found on the sticker on the side or bottom of your computer and activate. Use the Activate by Phone method outlined below.

    From the Desktop:

    a) If you have access to the Start button: Click the Start button, and type in "slui.exe 4" in the search field and then press the "Enter" key. This will bring up the Activate by Phone dialog window. Follow the steps provided by the window. The phone activation process should only take about 6 minutes.


    b) If you do not have access to the Start button: Reboot and login to Vista, a dialog window will come up. In that window, click the option "Access computer with reduced functionality". Once you do that, Internet Explorer or Firefox browser will open. In the address bar type "c:\windows\system32\cmd.exe" press enter, a new window will come up, type: slui 4 and hit enter and follow steps to Activate over the Phone.

    Also you may reference the following site for various Telephone Activation Centers:

    http://support.microsoft.com/kb/326851

    Take care and let us know if this resolves  your problem.


    Stephen


    Stephen Holm
    • Marked as answer by Stephen Holm Thursday, January 15, 2009 5:37 PM
    Thursday, January 15, 2009 5:35 PM
  • Good Morning,

    I tried to download the patch KB931573 and run it. Immediate after run 2 dialog box appeared.

    Box .1. Says "Optional update delivery is not working" ! You may be a victim of software counterfeiting"

    Box 2. Says " Window update standlone installer - The update does not apply to you system"


    The step  set#1 failed to resolve the problem.

    Tried step set#2

    Now Windows is not letting me go inside. A dialog box appears which says

    Title Bar of the box - Windows Activation
    Content of the box - Windows must be reinstalled to activate. Insert the windows installer DVD or CD into your computer to begin the installation process !!!!!!!!

    As your notes under step set #2 I do not have any option to access the computer with reduced functionality and type slui 4.


    I tried to type slui 4 by going into "Safe mode with command prompt" but it says it requires normal windows operation to activate it.

    What should I do now ?

    Typing this message from a cyber cafe.

    -Baruah







    Saturday, January 17, 2009 7:08 AM
  • Dear Stephen

    The step  set#1 failed to resolve the problem. 

    Tried step set#2 

    Now Windows is not letting me go inside. A dialog box appears which says

    Windows must be reinstalled to activate. Insert the windows installer DVD or CD into your computer to begin the installation process !!!!!!!!

    As your notes under step set #2 I do not have any option to access the computer with reduced functionality and type slui 4. 



    What should I do now ? 

    Resineiro

    Monday, May 17, 2010 7:22 PM