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MS CRM 3 Installation RRS feed

  • Question

  • Hi
    I am tryin to install mscrm 3... but i am getting following error

    The SMTP service is not installed on the local computer. This service is needed for e-mail features to work with the Web client.

    I do not want to install email functioanlity/email router/ exchange server///
    does any has any workaround



    Monday, June 29, 2009 6:22 AM

Answers

  • Microsoft CRM 3.0 uses SMTP to send outgoing E-mail.  To install Microsoft CRM 3.0 you need to have SMTP installed. 

    By installing SMTP on the machine you will be able to send E-mail from within CRM and the CRM server will use the local SMTPO service ot send the e-mail. 

    I fyou do not want any e-mail functionality you can install SMTP then install CRM 3.0 and you can either:
     - turn off the SMTP service
     - or  block SMTP messages from flowwing otu fromt eh CRM server (this will make it look like the e-mail was sent but it will not actually go out from CRM)
     - or you can just remove an E-mail addresses from all user records within CRM because this will stop CRM from sending E_mails as those users and tell the users an e-mail will not be sent 

    Jsut a few options but you need to install SMTP to install CRM 3.0. Afterwards you can work to remove the E-mail fucnitonality if you do not want it or explore how it might work for you not using exchange or email router but maybe still allowing outbound e-mail.  The email router and exchaneg are only used for inbound e-mai processing within CRM.

    Hope that Helps.
        Hoss
    "If it ain't broke, Modify It! If it is broke, Time to upgrade!"
    Tuesday, June 30, 2009 11:42 PM
  • Add/Remove programs > Add/Remove windows components > double click on 'Application Server' > Double click on 'IIS' > choose 'SMTP service' > click OK > OK then next and try running the installer again.

    http://mscrmblog.net
    Microsoft Certified Business Management Solutions Specialist
    Microsoft Certified CRM Developer
    Wednesday, July 1, 2009 4:43 AM

All replies

  • Microsoft CRM 3.0 uses SMTP to send outgoing E-mail.  To install Microsoft CRM 3.0 you need to have SMTP installed. 

    By installing SMTP on the machine you will be able to send E-mail from within CRM and the CRM server will use the local SMTPO service ot send the e-mail. 

    I fyou do not want any e-mail functionality you can install SMTP then install CRM 3.0 and you can either:
     - turn off the SMTP service
     - or  block SMTP messages from flowwing otu fromt eh CRM server (this will make it look like the e-mail was sent but it will not actually go out from CRM)
     - or you can just remove an E-mail addresses from all user records within CRM because this will stop CRM from sending E_mails as those users and tell the users an e-mail will not be sent 

    Jsut a few options but you need to install SMTP to install CRM 3.0. Afterwards you can work to remove the E-mail fucnitonality if you do not want it or explore how it might work for you not using exchange or email router but maybe still allowing outbound e-mail.  The email router and exchaneg are only used for inbound e-mai processing within CRM.

    Hope that Helps.
        Hoss
    "If it ain't broke, Modify It! If it is broke, Time to upgrade!"
    Tuesday, June 30, 2009 11:42 PM
  • Add/Remove programs > Add/Remove windows components > double click on 'Application Server' > Double click on 'IIS' > choose 'SMTP service' > click OK > OK then next and try running the installer again.

    http://mscrmblog.net
    Microsoft Certified Business Management Solutions Specialist
    Microsoft Certified CRM Developer
    Wednesday, July 1, 2009 4:43 AM