On-Premise Licencing Question for an unlicenced production server RRS feed

  • Question

  • I have a client that was using Dynamics CRM On-Premise, they thought it was licenced correctly but it wasn't. It turns out that the original IT guys were part of the Microsoft Partner Network got a trial CRM and then did some development, which got merged into official use, then the IT guys went on to bigger and better things so the CRM was running for 2 years. It was used in production for 2 years.

    After they found out, they decommissioned the CRM and moved over to Salesforce. The CRM has been shutdown. I was asked what they need to do now. Are they still required to purchase server and CAL licences for the time that they used it?

    Tricky question that Microsoft support couldn't answer themselves.

    Any help appreciated.

    Friday, June 12, 2015 8:51 AM

All replies

  • I would think this is something your local microsoft office has to answer, if they cannot then there is little you can do more in this matter.

    I would suggest calling them directly or if you can find a local microsoft partner, they usually have someone well versed in matters regarding licenses.

    Halldór Jóhannsson

    Friday, June 12, 2015 1:03 PM