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Pissed Off - XP Home to XP Pro RRS feed

  • Question

  • Diagnostic Report (1.5.0540.0):
    -----------------------------------------
    WGA Data-->
    Genuine Validation Status: Blocked VLK
    Windows Product Key: *****-*****-JDHP2-KKGYH-7R446
    Windows Product Key Hash: RZujyoUim+QXK3zYK3OKdSrStGY=
    Windows Product ID: 55274-650-5203981-23573
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    Download Center code: Expired code.
    ID: c4029887-a83f-4ff7-8ba8-c786f4815101
    Is Admin: Yes
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.5.540.0
    Signature Type: Microsoft
    Validation Diagnostic:

    System Scan Data-->
    Scan: Complete
    Cryptography: Complete

    Notifications Data-->
    Cached Result: 3
    Cache refresh Interval: 260391 seconds
    Extended notification delay(non-genuine): N/A
    Extended notification delay(un-activated): N/A
    All disabled: N/A
    Reminder reduced: N/A
    File Exists: Yes
    Version: 1.5.540.0
    Signatue Type: Microsoft

    OGA Data-->
    Office Status: 114
    Office Diagnostics:

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>c4029887-a83f-4ff7-8ba8-c786f4815101</UGUID><Version>1.5.0540.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-7R446</PKey><PID>55274-650-5203981-23573</PID><PIDType>1</PIDType><SID>S-1-5-21-789336058-261903793-725345543</SID><SYSTEM><Manufacturer>HP Pavilion 04</Manufacturer><Model>P5274A-ABA XT963</Model></SYSTEM><BIOS><Manufacturer>Phoenix</Manufacturer><Version>3.07  </Version><SMBIOSVersion major="2" minor="3"/><Date>20010917000000.000000+000</Date></BIOS><HWID>2A9E3DA70184603E</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone></MachineData>   <Software><Office><Result>114</Result><Products><Product GUID="{913B0409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Project Professional 2003</Name><Ver>11</Ver><Val>9B24F7453506DEE</Val><Hash>Jsc1s3VNnlow+OXAU6Ly0tJ3fN8=</Hash><Pid>72077-759-9677006-55518</Pid></Product><Product GUID="{90280409-6000-11D3-8CFE-0050048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office XP Professional with FrontPage</Name><Ver>10</Ver><Val>39476F84C4B4004</Val><Hash>4iCnywwNW1w4s9ukTIwGMGxyGic=</Hash><Pid>54185-640-0000025-17295</Pid></Product><Product GUID="{91110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>4D628FA6DFB75D8</Val><Hash>DSG+y7Ff0kWmrDkJh1/6sT3mxZY=</Hash><Pid>70145-748-6843833-57764</Pid></Product></Products></Office></Software></GenuineResults> 

     

    Wednesday, July 12, 2006 4:11 PM

Answers

  • Joyce,

    Right now, your HP computer has a Volume Licensing edition of XP Pro installed (Line 7), and that installation was done with a now-blocked Volume Licensing Key (VLK) (Line 2).  VLKs are blocked by Microsoft at the request of the original keyholder for such reasons as the key was lost, stolen, compromised, misused, or expired.  Also, MS may have blocked the key if it notices a pattern of misuse, ie, more installations of XP using that key than authorized.

    As a rule, VL editions of XP should not be sold to individual consumers.  Businesses, schools and gov'ts normally use VL editions for flexibility in installing many computers.

    This is why you were seeing the "software counterfeiting" messages on your computer, because the current installation of XP is an unauthorized installation.

    More bad news:  Your installation of Office 2003 Pro is showing as Nongenuine (Office status=114 means nongenuine).

    The next step in the process is to look on the computer or with the materials you received with the computer or with Windows to see if you have a Certificate of Authenticty (COA).  If you have one, tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?  In your case we would expect to see HP.

    4.  DO NOT post the Product Key.

    Not sure what to look for?  Click here:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

    It's almost a certainty that your HP computer shipped from HP with a genuine Windows Operating System installed.

    Wednesday, July 12, 2006 4:17 PM

All replies

  • Joyce,

    Right now, your HP computer has a Volume Licensing edition of XP Pro installed (Line 7), and that installation was done with a now-blocked Volume Licensing Key (VLK) (Line 2).  VLKs are blocked by Microsoft at the request of the original keyholder for such reasons as the key was lost, stolen, compromised, misused, or expired.  Also, MS may have blocked the key if it notices a pattern of misuse, ie, more installations of XP using that key than authorized.

    As a rule, VL editions of XP should not be sold to individual consumers.  Businesses, schools and gov'ts normally use VL editions for flexibility in installing many computers.

    This is why you were seeing the "software counterfeiting" messages on your computer, because the current installation of XP is an unauthorized installation.

    More bad news:  Your installation of Office 2003 Pro is showing as Nongenuine (Office status=114 means nongenuine).

    The next step in the process is to look on the computer or with the materials you received with the computer or with Windows to see if you have a Certificate of Authenticty (COA).  If you have one, tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?  In your case we would expect to see HP.

    4.  DO NOT post the Product Key.

    Not sure what to look for?  Click here:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

    It's almost a certainty that your HP computer shipped from HP with a genuine Windows Operating System installed.

    Wednesday, July 12, 2006 4:17 PM
  • Who upgraded your computer from Windows XP Home Edition to Windows XP Professional?  Whoever performed the upgrade apparently used an illegal "Volume License" version of Windows XP Professional instead of a "genuine retail version".  If you wish to correct this situation, print the results of your WGA Diagnostics log and show it to the party responsible for the upgrade, then demand that they install a genuine version of Windows XP and give you the genuine Windows XP CD, Product Key, and Certificate of Authenticity.

    The red flags:

    Genuine Validation Status: Blocked VLK Windows

    License Type: Volume

     

    Wednesday, July 12, 2006 4:20 PM
    Moderator