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WPA/WGA Validation issues RRS feed

  • Question

  • I just tried to reinstall my MS Office 2003 (provided direct to me from Microsoft as an exchange for a bogus copy I'd ordered via the internet).

     

    My HDD crashed and ofter reinstalling OF 2003, validation failed for Frontpage and Publisher.

     

    The code I ran is as follows:

    Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Detailed Status: N/A
    Windows Product Key: *****-*****-6WCT8-9QF6V-FVTPT
    Windows Product Key Hash: KxZDfXE/Oj4OP2MFYaJKTte5sWU=
    Windows Product ID: 55274-OEM-2213571-09938
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: 36a7a772-f927-4bae-aa4f-b71616b14038
    Is Admin: Yes
    AutoDial: Yes
    Registry: 0x0
    WGA Version: Registered, 1.7.17.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.7.17.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    OGA Version: Registered, 1.6.21.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-530-645_B4D0AA8B-530-645_B4D0AA8B-530-645_B4D0AA8B-530-645

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details:

    <GenuineResults><MachineData><UGUID>36a7a772-f927-4bae-aa4f-b71616b14038</UGUID><Version>1.7.0012.0</

    Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-FVTPT</PKey><PID>55274-OEM-

    2213571-09938</PID><PIDType>3</PIDType><SID>S-1-5-21-1343024091-2111687655-682003330</SID><SYSTEM><Ma

    nufacturer>INTEL_</Manufacturer><Model>D945GNT_</Model></SYSTEM><BIOS><Manufacturer>Intel

    Corp.</Manufacturer><Version>NT94510J.86A.1788.2005.0728.1510</Version><SMBIOSVersion major="2"

    minor="3"/><Date>20050728000000.000000+000</Date></BIOS><HWID>AC003A0F0184FF7C</HWID><UserLCID>0409</

    UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard

    Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></

    model></SBID><OEM/></MachineData>   <Software><Office><Result>114</Result><Products><Product

    GUID="{90170409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office

    FrontPage

    2003</Name><Ver>11</Ver><Val>5EA9C3672EB0500</Val><Hash>GZD+9sfb5ecL3RxyV4F75a86u2M=</Hash><Pid>72079

    -640-0000106-55537</Pid><PidType>14</PidType></Product><Product

    GUID="{903B0409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office

    Project Professional

    2003</Name><Ver>11</Ver><Val>5EA9C3672EB0500</Val><Hash>GZD+9sfb5ecL3RxyV4F75a86u2M=</Hash><Pid>72077

    -640-0000106-55609</Pid><PidType>14</PidType></Product><Product

    GUID="{91110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office

    Professional Edition

    2003</Name><Ver>11</Ver><Val>9F5FDE4151F35DC</Val><Hash>3BQqffz2XElapd7nKAVW3r3dCaw=</Hash><Pid>70145

    -750-8922734-57929</Pid><PidType>1</PidType></Product></Products></Office></Software></GenuineResults


    Notifications:
    Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Detailed Status: N/A
    Windows Product Key: *****-*****-6WCT8-9QF6V-FVTPT
    Windows Product Key Hash: KxZDfXE/Oj4OP2MFYaJKTte5sWU=
    Windows Product ID: 55274-OEM-2213571-09938
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: 36a7a772-f927-4bae-aa4f-b71616b14038
    Is Admin: Yes
    AutoDial: Yes
    Registry: 0x0
    WGA Version: Registered, 1.7.17.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.7.17.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    OGA Version: Registered, 1.6.21.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-530-645_B4D0AA8B-530-645_B4D0AA8B-530-645_B4D0AA8B-530-645

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details:

    <GenuineResults><MachineData><UGUID>36a7a772-f927-4bae-aa4f-b71616b14038</UGUID><Version>1.7.0012.0</

    Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-FVTPT</PKey><PID>55274-OEM-

    2213571-09938</PID><PIDType>3</PIDType><SID>S-1-5-21-1343024091-2111687655-682003330</SID><SYSTEM><Ma

    nufacturer>INTEL_</Manufacturer><Model>D945GNT_</Model></SYSTEM><BIOS><Manufacturer>Intel

    Corp.</Manufacturer><Version>NT94510J.86A.1788.2005.0728.1510</Version><SMBIOSVersion major="2"

    minor="3"/><Date>20050728000000.000000+000</Date></BIOS><HWID>AC003A0F0184FF7C</HWID><UserLCID>0409</

    UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard

    Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></

    model></SBID><OEM/></MachineData>   <Software><Office><Result>114</Result><Products><Product

    GUID="{90170409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office

    FrontPage

    2003</Name><Ver>11</Ver><Val>5EA9C3672EB0500</Val><Hash>GZD+9sfb5ecL3RxyV4F75a86u2M=</Hash><Pid>72079

    -640-0000106-55537</Pid><PidType>14</PidType></Product><Product

    GUID="{903B0409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office

    Project Professional

    2003</Name><Ver>11</Ver><Val>5EA9C3672EB0500</Val><Hash>GZD+9sfb5ecL3RxyV4F75a86u2M=</Hash><Pid>72077

    -640-0000106-55609</Pid><PidType>14</PidType></Product><Product

    GUID="{91110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office

    Professional Edition

    2003</Name><Ver>11</Ver><Val>9F5FDE4151F35DC</Val><Hash>3BQqffz2XElapd7nKAVW3r3dCaw=</Hash><Pid>70145

    -750-8922734-57929</Pid><PidType>1</PidType></Product></Products></Office></Software></GenuineResults

    Office:
    Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Detailed Status: N/A
    Windows Product Key: *****-*****-6WCT8-9QF6V-FVTPT
    Windows Product Key Hash: KxZDfXE/Oj4OP2MFYaJKTte5sWU=
    Windows Product ID: 55274-OEM-2213571-09938
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: 36a7a772-f927-4bae-aa4f-b71616b14038
    Is Admin: Yes
    AutoDial: Yes
    Registry: 0x0
    WGA Version: Registered, 1.7.17.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.7.17.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    OGA Version: Registered, 1.6.21.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-530-645_B4D0AA8B-530-645_B4D0AA8B-530-645_B4D0AA8B-530-645

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details:

    <GenuineResults><MachineData><UGUID>36a7a772-f927-4bae-aa4f-b71616b14038</UGUID><Version>1.7.0012.0</

    Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-FVTPT</PKey><PID>55274-OEM-

    2213571-09938</PID><PIDType>3</PIDType><SID>S-1-5-21-1343024091-2111687655-682003330</SID><SYSTEM><Ma

    nufacturer>INTEL_</Manufacturer><Model>D945GNT_</Model></SYSTEM><BIOS><Manufacturer>Intel

    Corp.</Manufacturer><Version>NT94510J.86A.1788.2005.0728.1510</Version><SMBIOSVersion major="2"

    minor="3"/><Date>20050728000000.000000+000</Date></BIOS><HWID>AC003A0F0184FF7C</HWID><UserLCID>0409</

    UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard

    Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></

    model></SBID><OEM/></MachineData>   <Software><Office><Result>114</Result><Products><Product

    GUID="{90170409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office

    FrontPage

    2003</Name><Ver>11</Ver><Val>5EA9C3672EB0500</Val><Hash>GZD+9sfb5ecL3RxyV4F75a86u2M=</Hash><Pid>72079

    -640-0000106-55537</Pid><PidType>14</PidType></Product><Product

    GUID="{903B0409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office

    Project Professional

    2003</Name><Ver>11</Ver><Val>5EA9C3672EB0500</Val><Hash>GZD+9sfb5ecL3RxyV4F75a86u2M=</Hash><Pid>72077

    -640-0000106-55609</Pid><PidType>14</PidType></Product><Product

    GUID="{91110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office

    Professional Edition

    2003</Name><Ver>11</Ver><Val>9F5FDE4151F35DC</Val><Hash>3BQqffz2XElapd7nKAVW3r3dCaw=</Hash><Pid>70145

    -750-8922734-57929</Pid><PidType>1</PidType></Product></Products></Office></Software></GenuineResults

    Browder:
    Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Detailed Status: N/A
    Windows Product Key: *****-*****-6WCT8-9QF6V-FVTPT
    Windows Product Key Hash: KxZDfXE/Oj4OP2MFYaJKTte5sWU=
    Windows Product ID: 55274-OEM-2213571-09938
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: 36a7a772-f927-4bae-aa4f-b71616b14038
    Is Admin: Yes
    AutoDial: Yes
    Registry: 0x0
    WGA Version: Registered, 1.7.17.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.7.17.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    OGA Version: Registered, 1.6.21.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-530-645_B4D0AA8B-530-645_B4D0AA8B-530-645_B4D0AA8B-530-645

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->

    Office Details:

    <GenuineResults><MachineData><UGUID>36a7a772-f927-4bae-aa4f-b71616b14038</UGUID><Version>1.7.0012.0</

    Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-FVTPT</PKey><PID>55274-OEM-

    2213571-09938</PID><PIDType>3</PIDType><SID>S-1-5-21-1343024091-2111687655-682003330</SID><SYSTEM><Ma

    nufacturer>INTEL_</Manufacturer><Model>D945GNT_</Model></SYSTEM><BIOS><Manufacturer>Intel

    Corp.</Manufacturer><Version>NT94510J.86A.1788.2005.0728.1510</Version><SMBIOSVersion major="2"

    minor="3"/><Date>20050728000000.000000+000</Date></BIOS><HWID>AC003A0F0184FF7C</HWID><UserLCID>0409</

    UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard

    Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></

    model></SBID><OEM/></MachineData>   <Software><Office><Result>114</Result><Products><Product

    GUID="{90170409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office

    FrontPage

    2003</Name><Ver>11</Ver><Val>5EA9C3672EB0500</Val><Hash>GZD+9sfb5ecL3RxyV4F75a86u2M=</Hash><Pid>72079

    -640-0000106-55537</Pid><PidType>14</PidType></Product><Product

    GUID="{903B0409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office

    Project Professional

    2003</Name><Ver>11</Ver><Val>5EA9C3672EB0500</Val><Hash>GZD+9sfb5ecL3RxyV4F75a86u2M=</Hash><Pid>72077

    -640-0000106-55609</Pid><PidType>14</PidType></Product><Product

    GUID="{91110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office

    Professional Edition

    2003</Name><Ver>11</Ver><Val>9F5FDE4151F35DC</Val><Hash>3BQqffz2XElapd7nKAVW3r3dCaw=</Hash><Pid>70145

    -750-8922734-57929</Pid><PidType>1</PidType></Product></Products></Office></Software></GenuineResults

     

    Will someone please contact me at junglerat@triad.rr.com with a solution?

     

    Monday, April 2, 2007 6:51 PM

Answers

  • Hi JungleRat,

    Thank you for supplying your diagnostic output, this is very helpful.  I can see what is causing the validation failure to happen and I will summarize.

     

    1) Microsoft Office Professional Edition - Validates a genuine.

    2) Microsoft Office FrontPage - Fails validation; not genuine.  The product key used to install FrontPage is a blocked VLK (volume license key).  VLK's are typically used by large corporations.  The VLK used to install FrontPage is legally licensed to a company in Washington State.  This company contacted Microsoft and requested that the key be blocked from further use.

     

    3) Microsoft Project Professional - Fails validation; not genuine.  The product key used to install Project Professional is a blocked VLK (volume license key).  VLK's are typically used by large corporations.  The VLK used to install FrontPage is legally licensed to a company in Washington State.  This company contacted Microsoft and requested that the key be blocked from further use.

     

    In order to successfully pass genuine validation you will need to uninstall both FrontPage and Project Professional.  You will need to reinstall using the product key that came with the boxed product.  If the only key that came with your FrontPage and Project purchase is the key that is on there now (the blocked VLK), then someone took advantage of you and sold you counterfeit software.  I would suggest reporting this piracy to Microsoft.

     

    Report Piracy:  http://www.microsoft.com/piracy/Reporting.mspx

     

    Thanks,

    Michelle

    Tuesday, April 3, 2007 8:44 PM

All replies

  • Moving post to the OGA Office forum.

     

    Thank you,

    Darin Smith

    WGA Forum Program Manager

    --------------------------------------------------------

    All Users: Please go to http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=1255325&SiteID=25 before posting a question.

    --------------------------------------------------------

    Monday, April 2, 2007 8:58 PM
  • Hi JungleRat,

    Thank you for supplying your diagnostic output, this is very helpful.  I can see what is causing the validation failure to happen and I will summarize.

     

    1) Microsoft Office Professional Edition - Validates a genuine.

    2) Microsoft Office FrontPage - Fails validation; not genuine.  The product key used to install FrontPage is a blocked VLK (volume license key).  VLK's are typically used by large corporations.  The VLK used to install FrontPage is legally licensed to a company in Washington State.  This company contacted Microsoft and requested that the key be blocked from further use.

     

    3) Microsoft Project Professional - Fails validation; not genuine.  The product key used to install Project Professional is a blocked VLK (volume license key).  VLK's are typically used by large corporations.  The VLK used to install FrontPage is legally licensed to a company in Washington State.  This company contacted Microsoft and requested that the key be blocked from further use.

     

    In order to successfully pass genuine validation you will need to uninstall both FrontPage and Project Professional.  You will need to reinstall using the product key that came with the boxed product.  If the only key that came with your FrontPage and Project purchase is the key that is on there now (the blocked VLK), then someone took advantage of you and sold you counterfeit software.  I would suggest reporting this piracy to Microsoft.

     

    Report Piracy:  http://www.microsoft.com/piracy/Reporting.mspx

     

    Thanks,

    Michelle

    Tuesday, April 3, 2007 8:44 PM