Key not sent and no response! RRS feed

  • Question

  • I mistakenly entered .ie instead of .net at the end of my e-mail address when i purchased WGA & Online Key. My old e-mail address on .ie has been de-activated for some time now.

    I have mailed 'direct-mar@msdirectservices.com' on several occasions with my correct e-mail, the order No. and a copy of the purchase order for over 2 weeks now and still no one has acted on this. This is way out of line when MS do not respond and act on a "Genuine" problem.

    Is there any other method of recourse where i can get some assistance here?

    By the way I ordered and payed for the CD & Online Key on 26-8-2006 and still have not recieved anything except a response that there are "delays in processing queries".

    Sunday, September 10, 2006 5:40 PM


All replies

  • Whats your lcoation?

    Monday, September 11, 2006 6:42 PM
  • I am also facing a similar problem.I did not receive the product key even after 2 months of purchase!No one is even replying to the requests..!
    Thursday, September 14, 2006 3:46 PM
  • What is your general geographic location?
    Thursday, September 14, 2006 3:55 PM
  • Dublin in Ireland.
    Thursday, September 14, 2006 7:46 PM