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Key not sent and no response!

Question
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I mistakenly entered .ie instead of .net at the end of my e-mail address when i purchased WGA & Online Key. My old e-mail address on .ie has been de-activated for some time now.
I have mailed 'direct-mar@msdirectservices.com' on several occasions with my correct e-mail, the order No. and a copy of the purchase order for over 2 weeks now and still no one has acted on this. This is way out of line when MS do not respond and act on a "Genuine" problem.
Is there any other method of recourse where i can get some assistance here?
By the way I ordered and payed for the CD & Online Key on 26-8-2006 and still have not recieved anything except a response that there are "delays in processing queries".
Sunday, September 10, 2006 5:40 PM
Answers
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Whats your lcoation?
Monday, September 11, 2006 6:42 PM -
Dublin in Ireland.Thursday, September 14, 2006 7:46 PM
All replies
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Whats your lcoation?
Monday, September 11, 2006 6:42 PM -
I am also facing a similar problem.I did not receive the product key even after 2 months of purchase!No one is even replying to the requests..!Thursday, September 14, 2006 3:46 PM
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What is your general geographic location?Thursday, September 14, 2006 3:55 PM
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Dublin in Ireland.Thursday, September 14, 2006 7:46 PM