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Problem with Office 2007 Activation of a Action Pack License! RRS feed

  • Question

  • We are an Microsoft Action Pack Custumer! The Licencse Key is since the last time not geniue.

    What can we do?

    Here the report:

    Diagnostic Report (1.9.0019.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: N/A
    Windows Product Key: *****-*****-F4WJP-F69MX-YBQ46
    Windows Product Key Hash: G4E5LGMJEEmX/TK4y6rM0hzdxRA=
    Windows Product ID: 76497-OEM-2211906-00110
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {1A7ACC6F-1127-48EF-8045-4AAA186FA2D2}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.40.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 103 Blocked VLK
    Microsoft Office Enterprise 2007 - 103 Blocked VLK
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Programme\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{1A7ACC6F-1127-48EF-8045-4AAA186FA2D2}</UGUID><Version>1.9.0019.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-YBQ46</PKey><PID>76497-OEM-2211906-00110</PID><PIDType>2</PIDType><SID>S-1-5-21-209851223-2163439940-1540246614</SID><SYSTEM><Manufacturer>Sony Corporation</Manufacturer><Model>VGN-Z41MD_B</Model></SYSTEM><BIOS><Manufacturer>INSYDE</Manufacturer><Version>R4041M3</Version><SMBIOSVersion major="2" minor="4"/><Date>20090717000000.000000+000</Date><SLPBIOS>Sony Corporation,Sony Corporation,Sony Corporation</SLPBIOS></BIOS><HWID>2B693907018400F8</HWID><UserLCID>0C07</UserLCID><SystemLCID>0407</SystemLCID><TimeZone>Westeuropäische Normalzeit(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Sony Corporation</name><model>VAIO Serie</model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65654</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 1FF80:Sony Corporation|1FF80:Sony Corporation ITCNC
    Marker string from OEMBIOS.DAT: Sony Corporation,Sony Corporation,Sony Corporation

    OEM Activation 2.0 Data-->
    N/A

     

    Monday, February 22, 2010 9:44 PM

Answers

  • Hello techdundee,

    Use a keyfinder utility such as the Magical Jellybean Keyfinder to extract the product key used for this nongenuine installation of Office Enterprise 2007.

    Compare it to the Action Pack product key you have for your Office products.

    If the keys are different, try to change the nongenuine installed product key to the valid Action Pack product key by following the steps in this MS KB article:  http://support.microsoft.com/kb/895456

    If the keys are the same, please contact MAPS customer service.
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Darin Smith MS Tuesday, February 23, 2010 7:42 PM
    Monday, February 22, 2010 11:43 PM