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Problem with re-import of Quote Lines RRS feed

  • Question

  • Hi All,

    When I try to re-import the quote lines I am getting this error "the product cannot be saved because the parent cannot be edited". All the parent quotes of these quote lines are in Closed state. I thought this could be the reason for failing. But I can re-import the opportunity products where the parent opportunities in Won / Lost state without any issues. Now my question is

    1) Quote Lines behavior is different that any other entities? Or

    2) Is it a Product bug? 

    Thanks,

    Phani.



    rajsekhar

    Friday, November 27, 2015 3:47 AM

All replies

  • In CRM, the quote is always updated based on changes to any associated quotedetail records, so the error you get for the quote is as expected. The behaviour of an opportunity depends on the isrevenuesystemcalculated attribute on the opportunity - only if this is to True would a change to any associated opportunityproduct records cause an update to the parent opportunity

    Microsoft CRM MVP - http://mscrmuk.blogspot.com/ http://www.excitation.co.uk

    Friday, November 27, 2015 9:06 AM
    Moderator
  • Hi,

    Thanks for the response.

    On Quote Product entity I am changing a custom attribute, not a money field, even though this process will try to update the Quote? In opportunity scenario, if the isrevenuesystemcalculated attribute set to true, we will get the same error?

    Phani.


    rajsekhar

    Wednesday, December 2, 2015 10:54 AM
  • Hi,

    I just imported 2 opportunity line records which are belongs to 2 different opportunities. I set isrevenuesystemcalculated field value to "User Provided for one parent opportunity and "System Calculated" for another parent opportunity. I can import both the records without any issue. What could be the reason.

    Phani.


    rajsekhar

    Wednesday, December 2, 2015 11:11 AM
  • I don't know for certain, but I expect the behaviour is because a quote normally has some specific meaning outside of CRM, therefore any closed quote (including the quote product records) should not be updatable, as this could affect the terms of a quote.

    However, for an opportunity, there is not the same external meaning, so it seems reasonable to update child records of a closed opportunity. That said, I'm a bit surprised that it ignores the isrevenuesystemcalculated.


    Microsoft CRM MVP - http://mscrmuk.blogspot.com/ http://www.excitation.co.uk

    Wednesday, December 2, 2015 11:56 AM
    Moderator