asking for a password to resotre money back up file RRS feed

  • Question

  • System crashed and had to Windows 8. Backed up my MS Money file and am now trying to restore. It's asking for my password which I've entered and am getting a message that the password is incorrect. The password enetered is correct. How can I get around this and restore my files?
    Thursday, September 4, 2014 4:15 AM

All replies

  • You can get this (unhelpful) error message for several reasons.  To help us help you, please let us know:

    What version of Money were you using before the crash, - year and region? 

    When you installed Money after the crash, what version did you install?  

    Was that version from a download or a disk?

    Is you password associated with a Microsoft passport, - i.e. email and password combination?

    Bill Becker

    Thursday, September 4, 2014 1:17 PM