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windows 10 not sleep when close lid for my laptop RRS feed

  • Question

  • I now use windows 10. It will not sleep after a few hours, it works fine at start power bottom within hours and I have to press power bottom for several seconds to shut the laptop down then power it up.
    no matter I close lid or press power bottom when I try to open the laptop it failed.
    excel files and word file show use original one messages. 
    what is matter with it?
    Wednesday, June 7, 2017 5:05 PM