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Upgrade from evaluation copy to OEM has no reinstallation option RRS feed

  • Question

  • I've run my evaluation copy long enough to see a Blue Screen explaining the evaluation has ended.  I'm getting reboots every two hours or so.

    I picked up an OEM copy of WHS and have booted up from the DVD and when I get to the point to select an installation type, I see no option for a reinstallation.

    The FAQ's say if I don't see this, I should come here.

    What next? 
    Sunday, February 15, 2009 5:30 PM

Answers

  • (Repeat post from similar thread I also started.)

    Here is what I finally did that worked.

    I was finally able to remove the second IDE so that now WHS was functioning on just the one drive.  I then added the drive as a backup for the server.  I backed it up and then rebooted, went into the BIOS and disabled the IDE functionality so that the system was reading SATA only.  I rebooted and reinstalled from a USB port DVD reader.

    I probably won't go back to IDE on the system and only wanted to reinstall long enough to migrate the system elsewhere.  But PROBLEM SOLVED for this step of the game.

    Friday, February 27, 2009 11:29 PM

All replies

  • Hi,
    what for a disk configuration you have?
    Maybe it would help, to set your SATA controller to IDE mode (otherwise you will have to provide SATA drivers in the first setup stages).
    Also make sure, that the primary disk is detected as disk 0 - this means, it should be attached to the first port of the controller and the boot sequence in Bios should also take care in the section, which selects the boot disk from multiple harddisks).
    Sometimes multiple attempts did bring up the proper sequence.
    Other people reported success by starting the first stage of setup with only the former system disk attached. After starting the reinstall, before the next reboot, they reattached the DATA disks and all went well.
    Best greetings from Germany
    Olaf
    Sunday, February 15, 2009 5:36 PM
    Moderator
  • pksky said:

    I've run my evaluation copy long enough to see a Blue Screen explaining the evaluation has ended.  I'm getting reboots every two hours or so.

    I picked up an OEM copy of WHS and have booted up from the DVD and when I get to the point to select an installation type, I see no option for a reinstallation.

    The FAQ's say if I don't see this, I should come here.

    What next? 


    Can you please describe your hardware configuration (especially the types and sizes of hard drives)?
    Sunday, February 15, 2009 5:37 PM
    Moderator
  • Here is a possible source of aggravation to the operating system.  I recently removed a hard drive that was being used as a server backup in the host.  The backup still shows up in the Server Console and the option to remove it is greyed out.  It seems to me that I removed the hard drive using the console.  Should I have removed the backup first? 
    Sunday, February 15, 2009 5:38 PM
  • pksky said:

    Here is a possible source of aggravation to the operating system.  I recently removed a hard drive that was being used as a server backup in the host.

    Are you using WHS in a VM?  If so, that is unsupported.

    pksky said:

    The backup still shows up in the Server Console and the option to remove it is greyed out.  It seems to me that I removed the hard drive using the console.  Should I have removed the backup first? 

    That shouldn't make any difference.  Server Reinstallation should be an option as long as the DVD sees all of the drives in the storage pool and the primary hard drive is plugged into port 0 on the mobo.

    Sunday, February 15, 2009 5:46 PM
    Moderator
  • No, I am not using a VM.  Is it really so common to see VMs? 
     
    OK, here is the hard drive report:

    In the Storage Manager,

    Disk 0 DATA 186.30 GB NTFS
    Disk 1 SYS (C:) 20.00 GB NTFS; DATA (D:) 166 GB NTFS

    In the BIOS,

    IDE Channel 0 Master WDC WD2000JB-00GVA0
    IDE Channel 0 Slave <DVD here>
    IDE Channel 2 Master None
    IDE Channel 2 Slave WDC WD2000JD-00HBC0

    IDE Channel 3 is empty.

    SATA Mode is [IDE]

    Is my primary disk detected as 0 here?  The two disks are SATA, with the small SATA cable, and the DVD is IDE, with the IDE tape connection.

    Let me also add, my motherboard (from a Shuttle) has four SATA ports, numbered 1-4 and just one IDE port.  The DVD is connected to the IDE, of course.  I'd have pull the top off to see where the drives are connected.  I'll do that if necessary.
    Sunday, February 15, 2009 5:56 PM
  • pksky said:

    No, I am not using a VM.  Is it really so common to see VMs?

    No, it's not.  It's just that you mentioned "host" (a common term when discussing VMs).
     
    pksky said:

    OK, here is the hard drive report:

    In the Storage Manager,

    Disk 0 DATA 186.30 GB NTFS
    Disk 1 SYS (C:) 20.00 GB NTFS; DATA (D:) 166 GB NTFS

    In the BIOS,

    IDE Channel 0 Master WDC WD2000JB-00GVA0
    IDE Channel 0 Slave <DVD here>
    IDE Channel 2 Master None
    IDE Channel 2 Slave WDC WD2000JD-00HBC0

    IDE Channel 3 is empty.

    SATA Mode is [IDE]

    Is my primary disk detected as 0 here?

    Based on what you said before (in the Storage Manager part), it doesn't sound like it.  Disk 0 should have the SYS (C:) partition.  The real problem is you have 2 identical drives in the BIOS (so you can't tell which one is which).

    pksky said:

    The two disks are SATA, with the small SATA cable, and the DVD is IDE, with the IDE tape connection.

    Let me also add, my motherboard (from a Shuttle) has four SATA ports, numbered 1-4 and just one IDE port.  The DVD is connected to the IDE, of course.  I'd have pull the top off to see where the drives are connected.  I'll do that if necessary.

    I would try powering down the server, switching the connectors on your 2 SATA hard drives, then powering up the server and booting from the DVD again to see if you get the Server Reinstallation option.
    Sunday, February 15, 2009 6:27 PM
    Moderator
  • pksky said:
     
    OK, here is the hard drive report:

    In the Storage Manager,

    Disk 0 DATA 186.30 GB NTFS
    Disk 1 SYS (C:) 20.00 GB NTFS; DATA (D:) 166 GB NTFS

    In the BIOS,

    IDE Channel 0 Master WDC WD2000JB-00GVA0
    IDE Channel 0 Slave <DVD here>
    IDE Channel 2 Master None
    IDE Channel 2 Slave WDC WD2000JD-00HBC0

    IDE Channel 3 is empty.

    SATA Mode is [IDE]

    Is my primary disk detected as 0 here?  The two disks are SATA, with the small SATA cable, and the DVD is IDE, with the IDE tape connection.

    Let me also add, my motherboard (from a Shuttle) has four SATA ports, numbered 1-4 and just one IDE port.  The DVD is connected to the IDE, of course.  I'd have pull the top off to see where the drives are connected.  I'll do that if necessary.

    This is not correct.  The Channel 0 on this board is the IDE port and as it turns out, the drive WD2000JB must be an IDE drive.  WD2000JD is the SATA drive and in the process of trying different SATA port combinations I have come to realize that the WD2000JD drive is where the boot sector is.  It is the system drive and must have first priority to boot else I get the "BOOT DISK NOT FOUND" error.

    Since I must have channel 0 operative to run the DVD, I don't see how I could have installed the system on any other channels but 2 or 3 which are the SATA ports.  I must have added the IDE drive after installing the system on the SATA drive.  But even if I had never installed the IDE drive, I would still be stuck with the SATA system drive on some other channel than 0.  There is an option in the BIOS to disable the IDE channel so that you are running SATA only.  But with the IDE disabled, how do I run my DVD drive?

    What to do now?
    Sunday, February 15, 2009 10:26 PM
  • pksky said:

    This is not correct.  The Channel 0 on this board is the IDE port and as it turns out, the drive WD2000JB must be an IDE drive.  WD2000JD is the SATA drive and in the process of trying different SATA port combinations I have come to realize that the WD2000JD drive is where the boot sector is.  It is the system drive and must have first priority to boot else I get the "BOOT DISK NOT FOUND" error.

    Since I must have channel 0 operative to run the DVD, I don't see how I could have installed the system on any other channels but 2 or 3 which are the SATA ports.  I must have added the IDE drive after installing the system on the SATA drive.  But even if I had never installed the IDE drive, I would still be stuck with the SATA system drive on some other channel than 0.  There is an option in the BIOS to disable the IDE channel so that you are running SATA only.  But with the IDE disabled, how do I run my DVD drive?

    What to do now?


    Unfortunately, I think your best option at this point is to secure all of your data from all of your drives, then do a New Installation.  I would also suggest that you use your 200 GB PATA (aka IDE) drive as your primary drive (and make sure it's connected to port 0 as well).  The reason for that is that the WHS image doesn't work well with SATA drives (they weren't around when the underlying OS, Server 2003, came out).

    However, just out of curiosity, when you boot from the DVD and you get to the Load Additional Storage Drivers screen, does it show both drives?  If so, which one is listed as Disk 0 and which one is listed as Disk 1?

    Monday, February 16, 2009 4:02 AM
    Moderator
  • kariya21 said:

    Unfortunately, I think your best option at this point is to secure all of your data from all of your drives, then do a New Installation.  I would also suggest that you use your 200 GB PATA (aka IDE) drive as your primary drive (and make sure it's connected to port 0 as well).  The reason for that is that the WHS image doesn't work well with SATA drives (they weren't around when the underlying OS, Server 2003, came out).

    However, just out of curiosity, when you boot from the DVD and you get to the Load Additional Storage Drivers screen, does it show both drives?  If so, which one is listed as Disk 0 and which one is listed as Disk 1?



    How do you recommend that I secure all the data?  Where should I look for this data?  I've tried doing this here and there.  It is a problem, because now my WHS reboots every two hours, or whatever the schedule is.  And sometimes it reboots in the middle of a file transfer or backup.
     
    If I recall correctly, the Load Additional Drivers Screen shows what the Storage Manager shows,

    Disk 0 DATA 186.30 GB NTFS
    Disk 1 SYS (C:) 20.00 GB NTFS; DATA (D:) 166 GB NTFS
    Monday, February 16, 2009 5:01 PM
  • Hi,
    this FAQ describes, how to recover your data.
    Also, as I mentioned before, you might succeed by altering the disk boot sequence in the Bios or by detaching the DATA disk during the first stage of installation (given you attach the disk before the next reboot happens and get your Bios to arrange to boot from the proper disk.
    Best greetings from Germany
    Olaf
    Monday, February 16, 2009 6:41 PM
    Moderator
  • Olaf Engelke said:

    Hi,
    this FAQ describes, how to recover your data.
    Also, as I mentioned before, you might succeed by altering the disk boot sequence in the Bios or by detaching the DATA disk during the first stage of installation (given you attach the disk before the next reboot happens and get your Bios to arrange to boot from the proper disk.
    Best greetings from Germany
    Olaf


    While Olaf's second suggestion (detaching the DATA disk) may work, it's unsupported so try it at your own risk.
    Tuesday, February 17, 2009 2:04 AM
    Moderator
  • (Repeat post from similar thread I also started.)

    Here is what I finally did that worked.

    I was finally able to remove the second IDE so that now WHS was functioning on just the one drive.  I then added the drive as a backup for the server.  I backed it up and then rebooted, went into the BIOS and disabled the IDE functionality so that the system was reading SATA only.  I rebooted and reinstalled from a USB port DVD reader.

    I probably won't go back to IDE on the system and only wanted to reinstall long enough to migrate the system elsewhere.  But PROBLEM SOLVED for this step of the game.

    Friday, February 27, 2009 11:29 PM