locked
renovacion one care RRS feed

  • Question

  • mi hijo me regalo una maquina adquirida en USA,tiene todos los programas originales incluyendo la version de one care,figuraba la compra con su live id,no poseo la pasword y los sistemas no me dejan renovar la suscripcion,alguien conoce la forma?
    • Moved by Marco Amoedo MVP Tuesday, May 26, 2009 3:18 PM Windows Licensing Question (From:CRM Spanish)
    • Moved by Carey FrischMVP Thursday, May 28, 2009 1:36 PM Moved to OneCare Forum. (From:Feedback and Comments)
    Tuesday, April 28, 2009 3:12 AM

Answers

  • Translated by Windows Live Translator:
    what my son gift me machine acquired in the USA, has all original programs including the version of one care, was the purchase with your live id, I have the pasword systems do not leave me to renew the suscripcion, someone knows how?

    Answer:
    In order to renew OneCare you need to know the LiveID and password for the original subscription. If there is no credit card on file, then you must provide one that matches the location defined by the LiveID. Note that OneCare is not available in all countries. Also, OneCare is at end of life, so you may want to consider another security suite, removing OneCare if you are unable to renew the subscription.
    -steve

    Translated:
    Respuesta:
    A fin de renovar OneCare que necesita saber el LiveID y la contraseña para la suscripción original. Si no hay ninguna tarjeta de crédito en el archivo, entonces debe proporcionar uno que coincida con la ubicación definida por el LiveID. Tenga en cuenta que OneCare no es disponible en todos los países. Además, es OneCare final de la vida, por lo que puede que desee considerar otro conjunto de seguridad, quitando OneCare si no puede renovar la suscripción.
    -steve
    Microsoft MVP Windows Live / Windows Live OneCare & Live Mesh Forum Moderator
    Sunday, May 31, 2009 7:21 PM
    Moderator