Windows Genuine Issue on my ASUS G73

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  "Buffdaddy1215" wrote in message news:82fea3d7-ff7f-407a-8aa8-810ed0f49020...

  This has been happening for the past 2 weeks, and I'm getting sick of it. I did update to the latest BIOS; however, that was at least 7 months ago, while the messages saying my Windows is fake has only happened recently.

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  
  Validation Code: 0x8004FE21
  Cached Online Validation Code: 0x0
  Windows Product Key: *****-*****-2QWT6-HCQXJ-9YQTR
  Windows Product Key Hash: PVjSC5x6njvqunmbCY3lOD7rYDo=
  Windows Product ID: 00359-OEM-8992687-00007
  Windows Product ID Type: 2
  Windows License Type: OEM SLP
  Windows OS version: 6.1.7601.2.00010300.1.0.003
  
  
  File Scan Data-->
  File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0x80092003
  File Mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0x80092003
  File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x80092003
  File Mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x80092003
  File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0x80092003
  File Mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0x80092003
  File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x80092003
  File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x80092003
  File Mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0x80092003
  File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100
  
  Other data-->
  SYSTEM/><BIOS/><

  
  
  Licensing Data-->
  On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x1A8' to display the error text.
  Error: 0x1A8 
  
  

   

  You appear to have a number of problems - let's deal with the easy one first....

  The problem lies with the file integrity.

  This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -

  Installing the Intel Rapid Storage Drivers

  try downloading and installing them from here -

  http://downloadcenter.intel.com/Detail_Desc.aspx?ProductID=2101&DwnldID=20624

  Once complete, please reboot twice, then post another MGADiag report.

   

   

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Sunday, April 29, 2012 9:37 AM

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  Ok, Intel Rapid Storage Drivers are installed. New MGADiag report:

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  
  Validation Code: 0x8004FE21
  Cached Online Validation Code: 0x0
  Windows Product Key: *****-*****-2QWT6-HCQXJ-9YQTR
  Windows Product Key Hash: PVjSC5x6njvqunmbCY3lOD7rYDo=
  Windows Product ID: 00359-OEM-8992687-00007
  Windows Product ID Type: 2
  Windows License Type: OEM SLP
  Windows OS version: 6.1.7601.2.00010300.1.0.003
  ID: {E5A70046-23C6-4608-ACF3-20F965476846}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/A, hr = 0x80070002
  Signed By: N/A, hr = 0x80070002
  Product Name: Windows 7 Home Premium
  Architecture: 0x00000009
  Build lab: 7601.win7sp1_gdr.110622-1506
  TTS Error: 
  Validation Diagnostic: 
  Resolution Status: N/A
  
  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  
  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002
  
  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002
  
  OGA Data-->
  Office Status: 100 Genuine
  2007 Microsoft Office system - 100 Genuine
  OGA Version: N/A, 0x80070002
  Signed By: N/A, hr = 0x80070002
  Office Diagnostics: FCEE394C-458-80070005_025D1FF3-344-80070005_025D1FF3-229-80070005_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
  
  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed
  
  File Scan Data-->
  File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0x80092003
  File Mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0x80092003
  File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x80092003
  File Mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x80092003
  File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0x80092003
  File Mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0x80092003
  File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x80092003
  File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x80092003
  File Mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0x80092003
  File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100
  
  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{E5A70046-23C6-4608-ACF3-20F965476846}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-9YQTR</PKey><PID>00359-OEM-8992687-00007</PID><PIDType>2</PIDType><SID>S-1-5-21-1177425005-4249463163-1729594468</SID><SYSTEM/><BIOS/><HWID>5FBD3F07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>_ASUS_</OEMID><OEMTableID>Notebook</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0031-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>2007 Microsoft Office system</Name><Ver>12</Ver><Val>9401D99DFBEEDAE</Val><Hash>OkICbQkvYod9PpD2R6o5ShZTxdw=</Hash><Pid>89451-OEM-6672777-25945</Pid><PidType>4</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  
  
  Spsys.log Content: 0x80070002
  
  Licensing Data-->
  On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x1A8' to display the error text.
  Error: 0x1A8 
  
  Windows Activation Technologies-->
  HrOffline: 0x8004FE21
  HrOnline: N/A
  HealthStatus: 0x000000000001EFF0
  Event Time Stamp: N/A
  ActiveX: Registered, Version: 7.1.7600.16395
  Admin Service: Registered, Version: 7.1.7600.16395
  HealthStatus Bitmask Output:
  Tampered File: %systemroot%\system32\sppobjs.dll
  Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
  Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
  Tampered File: %systemroot%\system32\sppwinob.dll
  Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
  Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
  Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
  Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
  Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
  Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
  Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
  Tampered File: %systemroot%\system32\drivers\spsys.sys
  
  
  HWID Data-->
  HWID Hash Current: MgAAAAEAAQABAAEAAAACAAAABAABAAEAonb6B3Ka+kK+6TJXYj0GJdrPGK38RzsMdlY=
  
  OEM Activation 1.0 Data-->
  N/A
  
  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20001
  OEMID and OEMTableID Consistent: yes
  BIOS Information: 
    ACPI Table Name OEMID Value OEMTableID Value
    APIC _ASUS_ Notebook
    FACP _ASUS_ Notebook
    DBGP _ASUS_ Notebook
    HPET _ASUS_ Notebook
    MCFG _ASUS_ Notebook
    ECDT _ASUS_ Notebook
    SLIC _ASUS_ Notebook
    SSDT PmRef CpuPm
    DMAR INTEL CP_FIELD
  
  

  Sunday, April 29, 2012 5:20 PM
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  "Buffdaddy1215" wrote in message news:2aa5398b-f587-4217-905e-9868f9830d27...

  Ok, Intel Rapid Storage Drivers are installed. New MGADiag report:

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  
  Validation Code: 0x8004FE21
  Cached Online Validation Code: 0x0
  Windows Product Key: *****-*****-2QWT6-HCQXJ-9YQTR
  Windows Product Key Hash: PVjSC5x6njvqunmbCY3lOD7rYDo=
  Windows Product ID: 00359-OEM-8992687-00007
  Windows Product ID Type: 2
  Windows License Type: OEM SLP
  Windows OS version: 6.1.7601.2.00010300.1.0.003
  
  

   

   

  No change :(

  so we'll have to look elsewhere for the problem.

  please run the following commands from an Elevated Command Prompt window

  NET START CRYPTSVC

  SC QUERYEX CRYPTSVC

  SC QC CRYPTSVC

  copy and paste the results in your response

  Here are some instructions to maike life easier :)

  1) To open an Elevated Command Prompt Window (the CP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.

  2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Windows, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.

  3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Sunday, April 29, 2012 5:23 PM

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  Microsoft Windows [Version 6.1.7601]
  Copyright (c) 2009 Microsoft Corporation.  All rights reserved.
  
  C:\Windows\system32>NET START CRYPTSVC
  The requested service has already been started.
  
  More help is available by typing NET HELPMSG 2182.
  
  
  C:\Windows\system32>SC QUERYEX CRYPTSVC
  
  SERVICE_NAME: CRYPTSVC
          TYPE               : 20  WIN32_SHARE_PROCESS
          STATE              : 4  RUNNING
                                  (STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
          WIN32_EXIT_CODE    : 0  (0x0)
          SERVICE_EXIT_CODE  : 0  (0x0)
          CHECKPOINT         : 0x0
          WAIT_HINT          : 0x0
          PID                : 1292
          FLAGS              :
  
  C:\Windows\system32>SC QC CRYPTSVC
  [SC] QueryServiceConfig SUCCESS
  
  SERVICE_NAME: CRYPTSVC
          TYPE               : 20  WIN32_SHARE_PROCESS
          START_TYPE         : 2   AUTO_START
          ERROR_CONTROL      : 1   NORMAL
          BINARY_PATH_NAME   : C:\Windows\system32\svchost.exe -k NetworkService
          LOAD_ORDER_GROUP   :
          TAG                : 0
          DISPLAY_NAME       : Cryptographic Services
          DEPENDENCIES       : RpcSs
          SERVICE_START_NAME : NT Authority\NetworkService
  
  C:\Windows\system32>

  Sunday, April 29, 2012 6:59 PM
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  "Buffdaddy1215" wrote in message news:d233d73c-74a0-4438-b9cf-98b20eb8cc53...

  Microsoft Windows [Version 6.1.7601]
  Copyright (c) 2009 Microsoft Corporation.  All rights reserved.
  
  C:\Windows\system32>NET START CRYPTSVC
  The requested service has already been started.
  
  
  C:\Windows\system32>

   

  That looks OK - which means that it's unlikely that we will be able to isolate the problem in these forums without considerable work.

  That being the case, you should contact WGA support for assistance , pointing them at this thread so that they can see what's already been tried.

  (If you want to continue to work on it here, that's fine - just let me know <g>)

   

  WGA Support can be found here-

  North America: http://support.microsoft.com/contactus/cu_sc_genadv_master?ws=support&ws=support#tab4
  
  Outside North America:
  http://support.microsoft.com/contactus/?ws=support#tab0
  
  Please let us know if (and how) MS manage to repair the problem without a repair install of the OS - it would be useful for future reference!

   

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  • Marked as answer by Darin Smith MS Tuesday, May 1, 2012 8:27 PM

  Sunday, April 29, 2012 7:36 PM

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  "Noel D Paton" wrote in message news:1695fe46-114e-4524-a208-c0d0834de766...

  "Buffdaddy1215" wrote in message news:d233d73c-74a0-4438-b9cf-98b20eb8cc53...

  Microsoft Windows [Version 6.1.7601]
  Copyright (c) 2009 Microsoft Corporation.  All rights reserved.
  
  C:\Windows\system32>NET START CRYPTSVC
  The requested service has already been started.
  
  
  C:\Windows\system32>

   

  That looks OK - which means that it's unlikely that we will be able to isolate the problem in these forums without considerable work.

  That being the case, you should contact WGA support for assistance , pointing them at this thread so that they can see what's already been tried.

  (If you want to continue to work on it here, that's fine - just let me know <g>)

   

  WGA Support can be found here-

  North America: http://support.microsoft.com/contactus/cu_sc_genadv_master?ws=support&ws=support#tab4
  
  Outside North America:
  http://support.microsoft.com/contactus/?ws=support#tab0
  
  Please let us know if (and how) MS manage to repair the problem without a repair install of the OS - it would be useful for future reference!

   

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

   

   

  I *MAY* have found the cause of this error - or at least one of the causes.

   

  It can result from mistakenly setting permissions on the System32 folder to 'Read-Only', and can simply be corrected by opening Windows Explorer, navigating to the C:\Windows folder, and right-clicking on the System32 subfolder.

  Select Properties

  Clear the 'blob' from the 'Read-only' box, and click OK - accept the permissions request, and click on the 'ignore all' but as appropriate, and wait for it to complete.

  reboot.

   

   

  HTH

   

   

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Monday, May 28, 2012 4:14 PM

  Moderator