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Re: Diagnostic Post For Bonus Pack Validation Error RRS feed

  • Question

  • Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Detailed Status: 0x1
    Windows Product Key: *****-*****-GQ3XG-GP6TH-QBQTX
    Windows Product Key Hash: vMvXtrs2r5bigw4xi9ElYN6KOYM=
    Windows Product ID: 89580-447-3314127-71492
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.6000.2.00010100.0.0.001
    ID: 2f221d52-794b-4eee-b614-81837bbe199a
    Is Admin: No
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.5.723.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Ultimate
    Architecture: 0x00000000
    Build lab: 6000.vista_rtm.061101-2205
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    OGA Version: Registered, 1.6.21.0
    Signed By: Microsoft
    Office Diagnostics: 77F760FE-150-80070002_7E90FEE8-175-80070002_025D1FF3-138-80041010_025D1FF3-324-80040154_025D1FF3-269-80040154_025D1FF3-273-80070002_672A8F41-307-80004005_672A8F41-349-80004005_672A8F41-244-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>2f221d52-794b-4eee-b614-81837bbe199a</UGUID><Version>1.7.0012.0</Version><OS>6.0.6000.2.00010100.0.0.001</OS><PKey>*****-*****-*****-*****-QBQTX</PKey><PID>89580-447-3314127-71492</PID><PIDType>5</PIDType><SID>S-1-5-21-891413649-3478525117-2747292504</SID><SYSTEM><Manufacturer>ASUSTEK COMPUTER INC</Manufacturer><Model>P5W DH Deluxe</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1901   </Version><SMBIOSVersion major="2" minor="4"/><Date>20070124000000.000000+000</Date></BIOS><HWID>29323507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>NEC   </OEMID><OEMTableID></OEMTableID></OEM></MachineData>   <Software><Office><Result>100</Result><Products><Product GUID="{90170409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft FrontPage 2002</Name><Ver>10</Ver><Val>A247B91D9B08679</Val><Hash>wAqpw0FTPwS7mMkfjqXZJASqqn8=</Hash><Pid>54196-752-3704923-16680</Pid><PidType>1</PidType></Product><Product GUID="{91120000-0014-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional 2007</Name><Ver>12</Ver><Val>13CAE224695EF0A</Val><Hash>qEW8Y4QjjAoCCku+5PGcBqJ5wLw=</Hash><Pid>81605-901-8998886-65823</Pid><PidType>1</PidType></Product></Products></Office></Software></GenuineResults> 

     

    Monday, March 26, 2007 8:48 AM

Answers

  • Dear Stephan,

    Thank you for your interest in the Buy Local program. It appears you are not eligible as your system was not purchased from a System Builder, as stated in your diagnostic report:

    Windows License Type: Retail

    Please let me know if you have any additional questions or comments.

    Thank you,

    Jenifer

    Monday, March 26, 2007 9:08 PM

All replies

  • The BONUS PACK offer is available only for certain eligible genuine Windows Vista and Office 2007 systems in the U.S. The offer must be redeemed in the U.S. It is only valid for Windows Vista Home Premium, Windows Vista Business, Windows Vista Ultimate, Office Professional 2007, and Office Small Business 2007 with one of the part numbers on this page or purchased through one of the PC builders listed on this page: http://promotions.newegg.com/microsoft/bonuspack/FAQ.htm
    Monday, March 26, 2007 4:04 PM
    Moderator
  • Dear Stephan,

    Thank you for your interest in the Buy Local program. It appears you are not eligible as your system was not purchased from a System Builder, as stated in your diagnostic report:

    Windows License Type: Retail

    Please let me know if you have any additional questions or comments.

    Thank you,

    Jenifer

    Monday, March 26, 2007 9:08 PM
  • Error number: 0x80004005 when update windows
    Sunday, April 1, 2007 6:48 PM
  • Hi Mohammed,

    It appears that you are having a problem with Validation, not offer eligibility. I suggest you post your question on the appropriate Validation form. Click here for XP Validation questions, here for Vista Validation questions, or here for Office Validation questions.

     

    Thank you,

    Jenifer

    Monday, April 2, 2007 10:42 PM