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Re: Diagnostic Post For Bonus Pack Validation Error

Question
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Diagnostic Report (1.7.0012.0):
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WGA Data-->
Validation Status: Genuine
Detailed Status: 0x1
Windows Product Key: *****-*****-GQ3XG-GP6TH-QBQTX
Windows Product Key Hash: vMvXtrs2r5bigw4xi9ElYN6KOYM=
Windows Product ID: 89580-447-3314127-71492
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.0.6000.2.00010100.0.0.001
ID: 2f221d52-794b-4eee-b614-81837bbe199a
Is Admin: No
AutoDial: No
Registry: 0x0
WGA Version: Registered, 1.5.723.1
Signed By: Microsoft
Product Name: Windows Vista (TM) Ultimate
Architecture: 0x00000000
Build lab: 6000.vista_rtm.061101-2205
TTS Error:
Validation Diagnostic:
Resolution Status: N/ANotifications Data-->
Cached Result: N/A
File Exists: No
Version: N/A
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 100 Genuine
OGA Version: Registered, 1.6.21.0
Signed By: Microsoft
Office Diagnostics: 77F760FE-150-80070002_7E90FEE8-175-80070002_025D1FF3-138-80041010_025D1FF3-324-80040154_025D1FF3-269-80040154_025D1FF3-273-80070002_672A8F41-307-80004005_672A8F41-349-80004005_672A8F41-244-80004005Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>2f221d52-794b-4eee-b614-81837bbe199a</UGUID><Version>1.7.0012.0</Version><OS>6.0.6000.2.00010100.0.0.001</OS><PKey>*****-*****-*****-*****-QBQTX</PKey><PID>89580-447-3314127-71492</PID><PIDType>5</PIDType><SID>S-1-5-21-891413649-3478525117-2747292504</SID><SYSTEM><Manufacturer>ASUSTEK COMPUTER INC</Manufacturer><Model>P5W DH Deluxe</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1901 </Version><SMBIOSVersion major="2" minor="4"/><Date>20070124000000.000000+000</Date></BIOS><HWID>29323507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>NEC </OEMID><OEMTableID></OEMTableID></OEM></MachineData> <Software><Office><Result>100</Result><Products><Product GUID="{90170409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft FrontPage 2002</Name><Ver>10</Ver><Val>A247B91D9B08679</Val><Hash>wAqpw0FTPwS7mMkfjqXZJASqqn8=</Hash><Pid>54196-752-3704923-16680</Pid><PidType>1</PidType></Product><Product GUID="{91120000-0014-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional 2007</Name><Ver>12</Ver><Val>13CAE224695EF0A</Val><Hash>qEW8Y4QjjAoCCku+5PGcBqJ5wLw=</Hash><Pid>81605-901-8998886-65823</Pid><PidType>1</PidType></Product></Products></Office></Software></GenuineResults>Monday, March 26, 2007 8:48 AM
Answers
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Dear Stephan,
Thank you for your interest in the Buy Local program. It appears you are not eligible as your system was not purchased from a System Builder, as stated in your diagnostic report:
Windows License Type: Retail
Please let me know if you have any additional questions or comments.
Thank you,
Jenifer
Monday, March 26, 2007 9:08 PM
All replies
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The BONUS PACK offer is available only for certain eligible genuine Windows Vista and Office 2007 systems in the U.S. The offer must be redeemed in the U.S. It is only valid for Windows Vista Home Premium, Windows Vista Business, Windows Vista Ultimate, Office Professional 2007, and Office Small Business 2007 with one of the part numbers on this page or purchased through one of the PC builders listed on this page: http://promotions.newegg.com/microsoft/bonuspack/FAQ.htmMonday, March 26, 2007 4:04 PMModerator
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Dear Stephan,
Thank you for your interest in the Buy Local program. It appears you are not eligible as your system was not purchased from a System Builder, as stated in your diagnostic report:
Windows License Type: Retail
Please let me know if you have any additional questions or comments.
Thank you,
Jenifer
Monday, March 26, 2007 9:08 PM -
Error number: 0x80004005 when update windowsSunday, April 1, 2007 6:48 PM
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Hi Mohammed,
It appears that you are having a problem with Validation, not offer eligibility. I suggest you post your question on the appropriate Validation form. Click here for XP Validation questions, here for Vista Validation questions, or here for Office Validation questions.
Thank you,
Jenifer
Monday, April 2, 2007 10:42 PM