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Windows XP Genuine Advantage Validation Issues (Windows XP) RRS feed

  • Question

  • Had to reformat my hard drive, used the same disk I always have. Now I am getting a Validation Error.

    Diagnostic Report (1.9.0019.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Blocked VLK
    Validation Code: 3

    Cached Validation Code: N/A
    Windows Product Key: *****-*****-732YD-876XF-R4B2B
    Windows Product Key Hash: zIGv/4QuQNgvLXruj7ogQiZmEGY=
    Windows Product ID: 55274-646-0604927-23512
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {AE96427C-F414-44B4-83A1-E0282DD366F6}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 3
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{AE96427C-F414-44B4-83A1-E0282DD366F6}</UGUID><Version>1.9.0019.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-R4B2B</PKey><PID>55274-646-0604927-23512</PID><PIDType>1</PIDType><SID>S-1-5-21-1275210071-861567501-682003330</SID><SYSTEM><Manufacturer>Compaq Presario 061</Manufacturer><Model>PJ506AA-ABA SR1215CL NA440</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version> 3.11</Version><SMBIOSVersion major="2" minor="3"/><Date>20040902000000.000000+000</Date></BIOS><HWID>797E389F0184206F</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/></GANotification></MachineData><Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57018</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="114"/><App Id="16" Version="11" Result="114"/><App Id="18" Version="11" Result="114"/><App Id="19" Version="11" Result="114"/><App Id="1A" Version="11" Result="114"/><App Id="1B" Version="11" Result="114"/><App Id="44" Version="11" Result="114"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 1085F:Compaq Computer Corporation|106DD:Compaq Computer Corporation|106DD:Compaq Computer Corporation|106DD:Hewlett-Packard Company|1DC30:Hewlett-Packard Company
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

     

    Sunday, February 21, 2010 5:45 AM

Answers

  • Hello Cam1981,

    Your Compaq Presario computer currently has nongenuine installations of both Windows XP Pro and Office Professional 2003.

    Does the computer have a Windows Certificate of Authenticity (CoA) anywhere on it?  (If so, don't post the product key.) For reference view this page:  http://www.microsoft.com/howtotell/content.aspx?displaylang=en&pg=coa   If not on the computer, maybe there was a Windows XP retail box included with the materials you got with the computer; the retail box has the CoA on the boxtop.

    If there is a CoA then its very likely the computer is still licensed to run the version and edition of Windows listed on the CoA.  You could contact Compaq customer service to see if recovery discs are still available, or you could try a third party supplier such as www.restoredisks.com

    If no CoA, then you're pretty much out of luck.  You'd have to purchase a genuine license for XP (the WGA kit directly from Microsoft is a good bet because (a) you know it's going to be Genuine and (b) it is very difficult to locate reasonably priced legitimate Windows XP licenses because they are out of production), or perhaps use an open source alternative such as Ubuntu Linux.

    As mentioned, Office is nongenuine as well.  If no CoA for Office, my suggestion would be to try out the free Office 2010 Beta, which will work fine until October 2010:  http://www.microsoft.com/office/2010/en/default.aspx
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Darin Smith MS Thursday, February 25, 2010 11:22 PM
    Monday, February 22, 2010 3:04 PM