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    I see a similar post asking the question about Word, can you please let me know if this is the same problem with my software? 

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-T6DFB-Y934T-YD4YT
    Windows Product Key Hash: 3g4CZGFEDgbKmn/oB4pa2FZsssU=
    Windows Product ID: 76487-OEM-2211906-00102
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {EF4E8D62-1948-42C1-A632-5444EB381BAA}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.40.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    Windows XP Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 103 Blocked VLK
    Microsoft Office Enterprise 2007 - 103 Blocked VLK
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\WINDOWS\system32\winlogon.exe[5.1.2600.5512], Hr = 0x800b0100

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{EF4E8D62-1948-42C1-A632-5444EB381BAA}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-YD4YT</PKey><PID>76487-OEM-2211906-00102</PID><PIDType>2</PIDType><SID>S-1-5-21-527237240-861567501-1177238915</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Compaq nx7400 (EN352UT#ABA)</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>68YGU Ver. F.08</Version><SMBIOSVersion major="2" minor="4"/><Date>20061023000000.000000+000</Date><SLPBIOS>Dell System,Dell Computer,Dell System,Dell System</SLPBIOS></BIOS><HWID>F6D73607018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65703</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: A5CC:Compaq Computer Corporation|13F8E:Compaq Computer Corporation|1FFEA:Compaq Computer Corporation|13F34:Compaq Computer Corporation|13F34:Compaq Computer Corporation|1FFEA:Hewlett-Packard Company|13F34:Hewlett-Packard Company
    Marker string from OEMBIOS.DAT: Dell System,Dell Computer,Dell System,Dell System

    OEM Activation 2.0 Data-->
    N/A

    Regards,

    Scott Frederic

    Wednesday, November 10, 2010 7:08 PM

Answers

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    Hello SDF Consulting,

    Your HP/Compaq nx7400 computer has a nongenuine installation of Windows XP Professional.  Your HP/Compaq has a Dell OEM SLP license for Windows XP Pro installed, which is a violation of the OEM End User Licensing Agreement (EULA) which states that OEM licenses for Windows XP are permanently associated with the computer onto which they are first installed and are not permitted to be moved to any other computer.

    Please look on the HP/Compaq computer for a Certificate of Authenticity (CoA).  If there is a CoA, please tell us what version and edition of Windows is listed on the CoA, and if there is a manufacturer's name or "OEM Software" or "OEM Product" printed on the CoA.  Do not post the product key printed on the CoA.

    If your computer has a CoA, then it is licensed to run the version and edition of Windows listed on the CoA, and will be Genuine once again if you put that licensed verison and edition back onto the computer.  Here is a support page at hp.com with information about using the recovery solution:  http://h20000.www2.hp.com/bizsupport/TechSupport/SupportTaskIndex.jsp?lang=en&cc=us&taskId=115&prodSeriesId=1847094&prodTypeId=321957&supportTaskId=22918  If you do not have the manufacturer's recovery discs available to use to do so, then please contact HP/Compaq tech support or customer service to purchase the discs.

    Regarding Office, as Noel posted your computer has a nongenuine Volume Licensing installation of Office Enterprise 2007.  I would encourage you to post in the Office section of the forum for further assistance:  http://social.microsoft.com/Forums/en-US/genuineoffice/threads

    • Marked as answer by Darin Smith MS Thursday, November 11, 2010 8:04 PM
    Thursday, November 11, 2010 3:29 PM

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  • Question
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    "SDF Consulting" wrote in message news:833a4da5-6897-4879-8086-13e1bfa21451...

    I see a similar post asking the question about Word, can you please let me know if this is the same problem with my software? 

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-T6DFB-Y934T-YD4YT
    Windows Product Key Hash: 3g4CZGFEDgbKmn/oB4pa2FZsssU=
    Windows Product ID: 76487-OEM-2211906-00102
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010100.3.0.pro

    OGA Data-->
    Office Status: 103 Blocked VLK
    Microsoft Office Enterprise 2007 - 103 Blocked VLK
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-230-1

    File Scan Data-->
    File Mismatch: C:\WINDOWS\system32\winlogon.exe[5.1.2600.5512], Hr = 0x800b0100

    Scott Frederic


    There is a problem with your Windows XP install,and your Office install is non-genuine.
    Office Enterprise is sold only in bulk to organisations for use on their own machine - if you bought this copy, then you should immediately attempt to claim a refund.
     
    The File Mismatch highlighted above is a worrying one - frequently the winlogon file is a target for malware, so I'd suggest running a good Anti-Virus and a good anti-Spyware scanner over the computer before attempting to fix the problem (any of the bigger AV makers should be OK, and I recommend Malwarebytes Anti-Malware for the other - www.malwarebytes.org) make sure that you have new definitions for all AV and AM programs before use, as there are a lot of new threats emerging.
     
    Once you're confident the system is clean, then try repairing the file using the System File Checker - you may well need your recovery disks to hand (but do NOT insert them unless asked).
    Log into an Administrator account
    Click on the Start button, then click Run..
    in the box, type
    SFC   /SCANNOW
    and click OK
    You may be prompted to insert the CD - do so.
    The machine will complete the scan, and you should then reboot, and run the MGADiag tool again.
    See if anything has changed.
     

    --

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, November 10, 2010 8:08 PM
    Moderator
  • Question
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    Hello SDF Consulting,

    Your HP/Compaq nx7400 computer has a nongenuine installation of Windows XP Professional.  Your HP/Compaq has a Dell OEM SLP license for Windows XP Pro installed, which is a violation of the OEM End User Licensing Agreement (EULA) which states that OEM licenses for Windows XP are permanently associated with the computer onto which they are first installed and are not permitted to be moved to any other computer.

    Please look on the HP/Compaq computer for a Certificate of Authenticity (CoA).  If there is a CoA, please tell us what version and edition of Windows is listed on the CoA, and if there is a manufacturer's name or "OEM Software" or "OEM Product" printed on the CoA.  Do not post the product key printed on the CoA.

    If your computer has a CoA, then it is licensed to run the version and edition of Windows listed on the CoA, and will be Genuine once again if you put that licensed verison and edition back onto the computer.  Here is a support page at hp.com with information about using the recovery solution:  http://h20000.www2.hp.com/bizsupport/TechSupport/SupportTaskIndex.jsp?lang=en&cc=us&taskId=115&prodSeriesId=1847094&prodTypeId=321957&supportTaskId=22918  If you do not have the manufacturer's recovery discs available to use to do so, then please contact HP/Compaq tech support or customer service to purchase the discs.

    Regarding Office, as Noel posted your computer has a nongenuine Volume Licensing installation of Office Enterprise 2007.  I would encourage you to post in the Office section of the forum for further assistance:  http://social.microsoft.com/Forums/en-US/genuineoffice/threads

    • Marked as answer by Darin Smith MS Thursday, November 11, 2010 8:04 PM
    Thursday, November 11, 2010 3:29 PM