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CRM 2011 reply to all problem RRS feed

  • Question

  • Hi all,

    When I click the Reply All button, the CRM also adds the sender to the TO field

    How can I fix this ?

    Monday, August 5, 2013 8:21 AM

All replies

  • Hi,

    By "Sender", are you referring to the sender of the original e-mail, or the sender of the new e-mail (i.e. you)? If you are experiencing the latter, then this is considered to be normal behaviour.

    Please clarify what is happening when you click on "Reply All".

    Thanks

    Monday, August 5, 2013 10:19 AM
  • Let me rephrase it...

    When I click the Reply All button, the CRM also adds ME to the TO field, so every mail I reply I also send it to myself .

    Is there any way to change it ?


    Monday, August 5, 2013 11:45 AM
  • Anyone ?
    Tuesday, August 6, 2013 11:26 AM