Answered by:
0x80080210 - Computer time and date

Question
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My geniune XP SP2 will not validate, it tells me my date and time are incorrect. I doulbe checked all the time and date settings and it still fails out. Even if I go here: http://www.microsoft.com/genuine/diag/ it fails out for the Computer time and date correct part.
This is the error I get also: 0x80080210
Please help.
Thanks
Diagnostic Report (1.7.0069.0):
-----------------------------------------
WGA Data-->
Validation Status: Clock sync error
Validation Code: 10
Online Validation Code: N/A
Cached Validation Code: N/A
Windows Product Key: *****-*****-4T7YD-6DC3D-8FJJB
Windows Product Key Hash: qvyk8OUntrURN9QVNYVCcm7UbYY=
Windows Product ID: 76487-015-0425683-22204
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 5.1.2600.2.00010100.2.0.pro
CSVLK Server: N/A
CSVLK PID: N/A
ID: {95BF204F-13BC-4781-8519-8621E4C1D6A4}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.7.59.1
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-171-1_63BB5E84-896-80004005_E2AD56EA-100-b010_E2AD56EA-101-0_BB5C1257-53-80004005_BB5C1257-58-80040207_78155E4D-222-80040207
Resolution Status: N/A
WgaER Data-->
ThreatID(s): N/A
Version: N/A
Notifications Data-->
Cached Result: 10
File Exists: Yes
Version: 1.7.18.7
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: Microsoft
OGA Data-->
Office Status: 109 N/A
OGA Version: Registered, 1.6.28.0
Signed By: Microsoft
Office Diagnostics: B4D0AA8B-470-80070002_025D1FF3-171-1
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{95BF204F-13BC-4781-8519-8621E4C1D6A4}</UGUID><Version>1.7.0069.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-8FJJB</PKey><PID>76487-015-0425683-22204</PID><PIDType>5</PIDType><SID>S-1-5-21-789336058-484763869-839522115</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>P35-DS3L</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F7</Version><SMBIOSVersion major="2" minor="4"/><Date>20071129000000.000000+000</Date></BIOS><HWID>5C7F33970184207B</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData> <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults>Saturday, February 23, 2008 6:45 AM
Answers
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Hello bm330style,
I would double check to make sure the date and time are correctly set in your system's bios. Please refer to the computer's user manual on how to enter your system bios or call the manufacturer of your machine for support. If the date/time is correctly set in your bios please post back here for further support.
Thank you,
Matt Prall, MS
WGA Forum ManagerMonday, February 25, 2008 9:45 PM
All replies
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Hello bm330style,
I would double check to make sure the date and time are correctly set in your system's bios. Please refer to the computer's user manual on how to enter your system bios or call the manufacturer of your machine for support. If the date/time is correctly set in your bios please post back here for further support.
Thank you,
Matt Prall, MS
WGA Forum ManagerMonday, February 25, 2008 9:45 PM -
I have doubled check the time in BIOS and windows and have the same problem.. How can MS help us fix its problem??
Can MS please help us. I have formated several time and reloaded windows with no correction of the issue.
what can be done to fix this???
thanks
Saturday, April 19, 2008 2:38 AM