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Vista HomePremium 6002 not genuine - illegible activation code

    Question

  • Hi,

    I've had my laptop with Vista Home Premium factory installed for a few years now and recently has told me that my copy of windows is not genuine.

    The sticker on the bottom of the computer with the activation code has worn away a few numbers making it near impossible to guess what the code is.

    Heres my MGA Diag output:

     

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

    Validation Status: Invalid License

    Validation Code: 50

    Cached Online Validation Code: 0xc004c4a8

    Windows Product Key: *****-*****-F4GJK-KG77H-B9HD2

    Windows Product Key Hash: iJAth4TbScMi8HdcPurlASXdEkw=

    Windows Product ID: 89578-OEM-7332157-00204

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.0.6002.2.00010300.2.0.003

    ID: {BB9E385B-6BD8-4347-BF45-5B172779E0EF}(3)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: Registered, 1.9.42.0

    Signed By: Microsoft

    Product Name: Windows Vista (TM) Home Premium

    Architecture: 0x00000000

    Build lab: 6002.vistasp2_gdr.110617-0336

    TTS Error: 

    Validation Diagnostic: 

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: 6.0.6002.16398

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: 2.0.48.0

    OGAExec.exe Signed By: Microsoft

    OGAAddin.dll Signed By: Microsoft

     

    OGA Data-->

    Office Status: 109 N/A

    OGA Version: Registered, 2.0.48.0

    Signed By: Microsoft

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)

    Default Browser: C:\Users\Conor\AppData\Local\Google\Chrome\Application\chrome.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{BB9E385B-6BD8-4347-BF45-5B172779E0EF}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-B9HD2</PKey><PID>89578-OEM-7332157-00204</PID><PIDType>2</PIDType><SID>S-1-5-21-2421335077-2435684464-697513417</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>XPS M1530                       </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A12</Version><SMBIOSVersion major="2" minor="4"/><Date>20081119000000.000000+000</Date></BIOS><HWID>7B313507018400F8</HWID><UserLCID>1809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>M08    </OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    Software licensing service version: 6.0.6002.18005

     

    Windows Activation Technologies-->

    N/A

     

    HWID Data-->

    HWID Hash Current: TAAAAAMABgABAAIAAwAEAAAABAABAAEA6GFQpDy+ESQVPxJ5Tmqaeh6zMg9Gg9w6vn1GsI3v8vR39i3isORUQkw667R+aFqSrFZGyg==

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes

    Windows marker version: 0x20000

    OEMID and OEMTableID Consistent: yes

    BIOS Information: 

      ACPI Table Name OEMID Value OEMTableID Value

      APIC DELL   M08    

      FACP DELL   M08    

      HPET DELL   M08    

      BOOT DELL   M08    

      MCFG DELL   M08    

      SLIC DELL   M08    

      OSFR DELL   M08    

      SSDT PmRef CpuPm

     

     

    Monday, August 29, 2011 9:30 PM

Answers

  • I did a malware scan, nothing there. Uninstalled AVG, unfortunately nothing.

    I didn't have any System Restore points unfortunately.

    I went through your steps for recreating the Licensing Store files,

    after 2 reboots it asked for the activation key again. I typed in the Product Key that Belarc Advisor found. It accepted the key but still said that this copy of windows wasn't genuine.

    It then took me to check whether it was genuine at microsoft.com/genuine/validate.

    On firefox after waiting for a very long time was stuck with 'validation in process'.

    On chrome & internet explorer it told me that 'Windows validation was interrupted' and that it was 'unable to determine whether windows was genuine'.

    I also downloaded a html 'legitcheck' file which also told me when I ran it that the validation was interrupted.

    Looks like a fresh install it is.

     

     

    • Marked as answer by Darin Smith MS Wednesday, August 31, 2011 9:15 PM
    Tuesday, August 30, 2011 3:43 PM

All replies

  • "conorowenbarry" wrote in message news:83848b0d-d798-49a6-96f4-ac0d17f24783...

    Hi,

    I've had my laptop with Vista Home Premium factory installed for a few years now and recently has told me that my copy of windows is not genuine.

    The sticker on the bottom of the computer with the activation code has worn away a few numbers making it near impossible to guess what the code is.

    Heres my MGA Diag output:

     

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

    Validation Status: Invalid License

    Validation Code: 50

    Cached Online Validation Code: 0xc004c4a8

    Windows Product Key: *****-*****-F4GJK-KG77H-B9HD2

    Windows Product Key Hash: iJAth4TbScMi8HdcPurlASXdEkw=

    Windows Product ID: 89578-OEM-7332157-00204

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.0.6002.2.00010300.2.0.003

     

     
     
    For some reason, your system is unable to properly read the SLIC table in the BIOS to be able to self-activate the OEM_SLP Key in use – as you rightly thought, the normal solution is to change the product Key to the one on your COA sticker, and activate that.
    However, you state that the Key is unreadable – which makes life very difficult.
    There are two possible solutions – one which is easy, but unlikely to work, and one which is a pain, but almost always works.
     
    1) Try refreshing the BIOS with the latest for your machine from Dell – make sure that it’s a Vista-compatible update.
     
    2) Use the Recovery disks to reinstall Windows from scratch – you will need to back up all data to external media, as it will reformat the hard drive in the process.
     
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, August 29, 2011 10:30 PM
    Moderator
  • I tried re-installing the A12 edition BIOS (it was already installed on my laptop, downloaded the latest version from dell's website). Unfortunately it was still asking for a vista activation key.

    I also tried installing an earlier BIOS edition (A09) but this did not work either.

    Looks like I'm going to have to reinstall vista.

    I'm furious with Windows for doing this completely out of the blue, but appreciate your quick response and help Noel.

    Tuesday, August 30, 2011 11:44 AM
  • Usually the cause is either malware or an over-zealous piece of security software (you could try uninstalling your AV and see if that helps), but the damage appears mostly to be permanent within an installation.

     

    System Restore *sometimes* fixes it - if them problem hasn't existed for long.

    One other thing you could try before reinstalling is resetting the Licensing store - it may find a way around the problem..... - note that you may be asked for the Key at the end, so have at least your existing one handy (use Belarc Advisor to discover it)

     

    Please try the below steps to recreate the Licensing Store files. This may resolve the issue.

    1) Open an Internet Browser window.
    2) Type: %windir%\system32 into the browser address bar.
    3) Find the file CMD.exe
    4) Right-Click on CMD.exe and select 'Run as Administrator'
    5) Type: net stop slsvc (it may ask you if you are sure, select yes - or it may say that it's not running - this is OK)
    6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
    7) Type: rename tokens.dat tokens.bar
    8) Type: cd %windir%\system32
    9) Type: net start slsvc
    10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)

    Reboot TWICE
    If necessary, then you may be required to enter the Product Key and/or Activate.

    Reboot

    Once complete, please post back with a new MGADiag report



    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, August 30, 2011 12:13 PM
    Moderator
  • I did a malware scan, nothing there. Uninstalled AVG, unfortunately nothing.

    I didn't have any System Restore points unfortunately.

    I went through your steps for recreating the Licensing Store files,

    after 2 reboots it asked for the activation key again. I typed in the Product Key that Belarc Advisor found. It accepted the key but still said that this copy of windows wasn't genuine.

    It then took me to check whether it was genuine at microsoft.com/genuine/validate.

    On firefox after waiting for a very long time was stuck with 'validation in process'.

    On chrome & internet explorer it told me that 'Windows validation was interrupted' and that it was 'unable to determine whether windows was genuine'.

    I also downloaded a html 'legitcheck' file which also told me when I ran it that the validation was interrupted.

    Looks like a fresh install it is.

     

     

    • Marked as answer by Darin Smith MS Wednesday, August 31, 2011 9:15 PM
    Tuesday, August 30, 2011 3:43 PM
  • "conorowenbarry" wrote in message news:d00a0cbd-4b6c-47ea-9f7c-bbec16a32a9d...

    I did a malware scan, nothing there. Uninstalled AVG, unfortunately nothing.

    I didn't have any System Restore points unfortunately.

    I went through your steps for recreating the Licensing Store files,

    after 2 reboots it asked for the activation key again. I typed in the Product Key that Belarc Advisor found. It accepted the key but still said that this copy of windows wasn't genuine.

    It then took me to check whether it was genuine at microsoft.com/genuine/validate.

    On firefox after waiting for a very long time was stuck with 'validation in process'.

    On chrome & internet explorer it told me that 'Windows validation was interrupted' and that it was 'unable to determine whether windows was genuine'.

    I also downloaded a html 'legitcheck' file which also told me when I ran it that the validation was interrupted.

    Looks like a fresh install it is.

     

     

    Sorry we couldn’t be more help :/
    Good Luck – make sure that you back up your files and downloads first!

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, August 30, 2011 6:17 PM
    Moderator
  • No worries, Thanks a mil for trying!
    Tuesday, August 30, 2011 6:37 PM