Dear Windows XP customer,
Sorry to hear about the problem you encountered. The Microsoft Fix it Center forum is limited to the Fix it Center tool only. Please try reposting your Windows Update related question to the forum on the Microsoft Answers portal for Windows XP at
http://social.answers.microsoft.com/Forums/en-US/vistawu/threads?filter=answered.
Regards
Daniel Chow
Sr. Software Development Engineer
Product Quality and Online
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