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I'm genuine, but not validated for Microsoft office Professional 2007 RRS feed

  • Question

  •  

    I went thru all of the steps in a different thread to figure out why I'm not validated, this is what i got...

    Diagnostic Report (1.7.0095.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: 0x0
    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-3JV7H-TBH23-MVV4J
    Windows Product Key Hash: Es/8SGoLQhUJoZF24jxn0KVOVXQ=
    Windows Product ID: 89580-435-0861571-71289
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.6000.2.00010100.0.0.001
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {C9A51EC3-D087-484F-AA59-D60F7BCD3091}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.69.2
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Ultimate
    Architecture: 0x00000000
    Build lab: 6000.vista_gdr.071023-1545
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6002.16398

    WGA Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.7.18.5
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: Microsoft
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Professional Plus 2007 - 100 Genuine
    OGA Version: Registered, 1.6.28.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{C9A51EC3-D087-484F-AA59-D60F7BCD3091}</UGUID><Version>1.7.0095.0</Version><OS>6.0.6000.2.00010100.0.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-MVV4J</PKey><PID>89580-435-0861571-71289</PID><PIDType>5</PIDType><SID>S-1-5-21-3850884012-4133779773-3371935032</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv6000 (RG360UA#ABA)  </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.02     </Version><SMBIOSVersion major="2" minor="4"/><Date>20060804000000.000000+000</Date></BIOS><HWID>89AA3507018400EE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>HP</name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0011-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>232E48D9C3ED771</Val><Hash>Q5+TOGUQATfsHusdfmBl+V56Elg=</Hash><Pid>89446-952-8715554-65212</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

     

    I'm trying to link my hotmail account to outlook express.  Please help.

     

    Sugie2

    Monday, May 26, 2008 5:00 PM

Answers

  • Hi Sugie2,

    If you've been able to connect your Hotmail account, I would assume that you probably won't have any difficulty connecting others in the future. If you do, I suggest checking out the online Discussion Group for Microsoft Office. You are sure to find someone who can assist you via that forum.

     

    Best regards,

    Jenifer

    Wednesday, May 28, 2008 4:00 PM

All replies

  • Microsoft Genuine Advantage – Diagnostic Site 

    http://www.microsoft.com/genuine/diag/

     

    Monday, May 26, 2008 6:03 PM
    Moderator
  •  

    Hi Sugie2,

    Can you please clarify the problem you are having? According to your diagnostic report your copy of Office passed validation:

     

    Office Status: 100 Genuine

     

    Regards,

    Jenifer

    Tuesday, May 27, 2008 4:52 PM
  • I was trying to link up my hotmail account with outlook... it kept telling me to get the lastest version of something...  To get the lastest version I have to validate my microsoft.  While going thru the process, it said "Microsoft Office Professional Plus 2007 not validated".

     

    I have since been able to connect my hotmail account... but if I want to count another email account will I get the same message?  or am I fine now?

     

    S~

     

    Tuesday, May 27, 2008 9:46 PM
  • Hi Sugie2,

    If you've been able to connect your Hotmail account, I would assume that you probably won't have any difficulty connecting others in the future. If you do, I suggest checking out the online Discussion Group for Microsoft Office. You are sure to find someone who can assist you via that forum.

     

    Best regards,

    Jenifer

    Wednesday, May 28, 2008 4:00 PM