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CRM 2011 Installation Failed RRS feed

  • Question

  • Dear all,

    I'm trying to install CRM 2011 on a Windows 2008 R2 Standard 64bit system. SQL server 2008 R2 and reporting services are also installed on the same machine.

    During the installation I got the following errormessage: "Microsoft.Crm.Setup.Server.ProvisionBusinessAction failed. Could not find GUID for server: <servername>"

    The installation account has full control over the Domain OU.

    Does anybody experience familiar issue? Do you have any hint/tip/solution?

    Thanks in advance
    Naveed
    Thursday, June 23, 2011 8:10 AM

All replies

  • I did repair on the failed installation and CRM install successfully but when I tried to install CRM Reporting extension on top of that, it failed with the error

     

    Could not find GUID for server

    Global Catalog not found in forest "Domain.local".

     

    Please help.


    Naveed
    Thursday, June 23, 2011 11:02 AM
  • This looks like you have Active Directory problems - specifically that the installation is unable to contact a Global Catalog Server for your domain. I suggest you concentrate first on resolving the Active Directory problems before installing the CRM components
    Microsoft CRM MVP - http://mscrmuk.blogspot.com  http://www.excitation.co.uk
    Thursday, June 23, 2011 5:29 PM
    Moderator
  • I manage to install CRM reporting Extension by using the domain account as Service Account in Reporting services but now I am getting error while importing CRM 4.0 to 2011 as below

     

    00:33:36|Verbose| DatabaseAction execution time; Bin\Microsoft.Crm.Setup.DiffBuilder.dll:InstallStoredProcedure; 00:00:00.5154897

    00:33:36|   Info| Install fn_UserSharedAttributeAccess function in MSCRM

    00:33:36|Verbose| DatabaseAction execution time; Bin\Microsoft.Crm.Setup.DiffBuilder.dll:InstallStoredProcedure; 00:00:00.0312418

    00:33:36|   Info| Update partner authentication auditing fields.

    00:33:36|Verbose| Upgrading schema for 10 custom entities.

    00:33:36|Verbose| Upgrading schema for custom entity 'mssp_resource_dealcategory'.

    00:33:36|Verbose| Upgrading schema for custom entity 'mssp_resource_salesstage'.

    00:33:36|Verbose| Upgrading schema for custom entity 'new_projects'.

    00:33:39|   Info| CrmAction execution time; UpgradeDatabaseAction; 00:05:43.0571924

    00:33:39|  Error| Installer Complete: OrganizationUpgrader - Error encountered

    00:33:39|  Error| Exception occured during Microsoft.Crm.Tools.Admin.OrganizationUpgrader: Action Microsoft.Crm.Tools.Admin.UpgradeDatabaseAction failed.

    InnerException:

    System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation. ---> Microsoft.Crm.CrmSecurityException: Could not find GUID for server ---> System.DirectoryServices.ActiveDirectory.ActiveDirectoryObjectNotFoundException: Global catalog not found in forest "AX1.local".

       at System.DirectoryServices.ActiveDirectory.GlobalCatalog.FindOneInternal(DirectoryContext context, String forestName, String siteName, LocatorOptions flag)

       at Microsoft.Crm.SecurityUtils.GetGuidFromServerName(String serverName)

       --- End of inner exception stack trace ---

       at Microsoft.Crm.SecurityUtils.GetGuidFromServerName(String serverName)

       at Microsoft.Crm.SecurityUtils.GetLocalSystemGuid()

       at Microsoft.Crm.Caching.OrganizationSettingsCacheLoader.LoadCacheData(Guid key, ExecutionContext context)

       at Microsoft.Crm.Caching.ObjectModelCacheLoader`2.LoadCacheData(TKey key, IOrganizationContext context)

       at Microsoft.Crm.Caching.CrmMultiOrgCache`2.CreateEntry(TKey key, IOrganizationContext context)

       at Microsoft.Crm.Caching.CrmMultiOrgCache`2.LookupEntry(TKey key, IOrganizationContext context)

       at Microsoft.Crm.Metadata.LocalizationHelper.GetLabelsForResource(String resourceName, Guid objectId, String objectColumnName, LabelTypeCode labelTypeCode, String collectionName, String labelName, IOrganizationContext context)

       at Microsoft.Crm.DataUpgrade.PartnerAuthenticationAuditingFieldsUpgrade.CreateAuditAttribute(MetadataBusinessEntity entity, String attributeName, MetadataHelper metadataHelper, ExecutionContext context)

       at Microsoft.Crm.DataUpgrade.PartnerAuthenticationAuditingFieldsUpgrade.CreateAuditingFields(MetadataBusinessEntity entity, MetadataHelper metadataHelper, ExecutionContext context)

       at Microsoft.Crm.DataUpgrade.PartnerAuthenticationAuditingFieldsUpgrade.UpgradeImpersonationAuditingFields()

       --- End of inner exception stack trace ---

       at System.RuntimeMethodHandle._InvokeMethodFast(IRuntimeMethodInfo method, Object target, Object[] arguments, SignatureStruct& sig, MethodAttributes methodAttributes, RuntimeType typeOwner)

       at System.RuntimeMethodHandle.InvokeMethodFast(IRuntimeMethodInfo method, Object target, Object[] arguments, Signature sig, MethodAttributes methodAttributes, RuntimeType typeOwner)

       at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture, Boolean skipVisibilityChecks)

       at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)

       at System.RuntimeType.InvokeMember(String name, BindingFlags bindingFlags, Binder binder, Object target, Object[] providedArgs, ParameterModifier[] modifiers, CultureInfo culture, String[] namedParams)

       at Microsoft.Crm.Setup.Database.DllMethodAction.Execute()

       at Microsoft.Crm.Setup.Database.DatabaseInstaller.ExecuteReleases(ReleaseInfo releaseInfo, Boolean isInstall)

       at Microsoft.Crm.Setup.Database.DatabaseInstaller.Install(Int32 languageCode, String configurationFilePath, Boolean upgradeDatabase, Boolean isInstall)

       at Microsoft.Crm.Tools.Admin.InstallDatabaseAction.Do(IDictionary parameters)

       at Microsoft.Crm.Setup.Common.CrmAction.ExecuteAction(CrmAction action, IDictionary parameters, Boolean undo)

    InnerException:

    Microsoft.Crm.CrmSecurityException: Could not find GUID for server ---> System.DirectoryServices.ActiveDirectory.ActiveDirectoryObjectNotFoundException: Global catalog not found in forest "AX1.local".

       at System.DirectoryServices.ActiveDirectory.GlobalCatalog.FindOneInternal(DirectoryContext context, String forestName, String siteName, LocatorOptions flag)

       at Microsoft.Crm.SecurityUtils.GetGuidFromServerName(String serverName)

       --- End of inner exception stack trace ---


    Naveed
    Saturday, June 25, 2011 6:10 AM
  • Hi,

    How many domains/subdomains do you have in your network? also try the Crm Applicaiton Pool Load Profile settings as mentioned in the following post: http://blogs.msdn.com/b/vijaysk/archive/2009/03/08/iis-7-tip-3-you-can-now-load-the-user-profile-of-the-application-pool-identity.aspx


    Jehanzeb Javeed

    http://worldofdynamics.blogspot.com
    Linked-In Profile |CodePlex Profile

    If you find this post helpful then please "Vote as Helpful" and "Mark As Answer".
    Saturday, June 25, 2011 2:58 PM
  • Thanks for your response.

     

    We have only one Domain. All DNS test are verified with ‘OK’. I also went with your given solution earlier but no luck.

     

    Any other Idea?


    Naveed
    Monday, June 27, 2011 7:48 AM
  • Anyone who experienced this problem? Same error comes while creating the new organization. Even reinstall could not help me.

    Any Help will be appreciated.

    • Edited by NaveedAX Wednesday, June 29, 2011 5:39 AM add
    Wednesday, June 29, 2011 5:34 AM
  • I had a similar problem and spent hours to solve it so I wrote a post on our blog.

    http://www.remotingcoders.com/Blogsite/Lists/Posts/Post.aspx?ID=40

    Hope this helps others with this similar issue.

     

     

     


    Regards,
    Damian Sinay
    Friday, January 6, 2012 10:17 AM
  • Hi Naveed,

    I also faced the same issue. But i resolved the issue by remove the Alternate DNS Server Address for TCP/IP properties in my environment. It may be some DNS confilcting.

    Regards,

    Tuesday, February 14, 2012 5:11 AM
  • Hi Chigo,

    I was facing the same problem, but your information about the secondary DNS, gave me a right way to solve this,
    Thank you

    Regards,


    Marcos Alberto dos Santos Rocha

    Saturday, January 17, 2015 3:59 PM