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Office XP 2002 no longer vaidates RRS feed

  • Question

  • I have been using the same software on the same Dell laptop for over 6 years and never had a problem.  Now, I get this annoying ____ from MS saying that it can't be validated and I need to activate.  Each product was activated over 6 years ago. 
    here is what I am getting:
    Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: N/A
    Windows Product Key: *****-*****-T6DFB-Y934T-YD4YT
    Windows Product Key Hash: 3g4CZGFEDgbKmn/oB4pa2FZsssU=
    Windows Product ID: 55274-OEM-2211906-00102
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {7857C110-007D-4D29-A73F-9CC79D275EF5}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.40.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 101 Not Activated
    Microsoft FrontPage 2002 - 100 Genuine
    Microsoft Office XP Professional - 101 Not Activated
    Microsoft Publisher 2002 - 100 Genuine
    Microsoft Expression Web 2 - 121
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 7E90FEE8-198-80004005_025D1FF3-230-1_3E121E02-385-80004005_3E121E02-452-80004005_3E121E02-312-80004005_3E121E02-372-80004005_3E121E02-452-80004005_3E121E02-312-80004005_3E121E02-372-80004005_3E121E02-452-80004005_3E121E02-312-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\WINDOWS\system32\oembios.bin[hr = 0x80070714]
    File Mismatch: C:\WINDOWS\system32\oembios.dat[hr = 0x80070714]
    File Mismatch: C:\WINDOWS\system32\oembios.sig[hr = 0x80070714]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{7857C110-007D-4D29-A73F-9CC79D275EF5}</UGUID><Version>1.9.0011.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-YD4YT</PKey><PID>55274-OEM-2211906-00102</PID><PIDType>2</PIDType><SID>S-1-5-21-2228585796-2004002599-679193314</SID><SYSTEM><Manufacturer>Dell Computer Corporation</Manufacturer><Model>Latitude D600                   </Model></SYSTEM><BIOS><Manufacturer>Dell Computer Corporation</Manufacturer><Version>A05</Version><SMBIOSVersion major="2" minor="3"/><Date>20030529000000.000000+000</Date><SLPBIOS>Dell System,Dell Computer,Dell System,Dell System</SLPBIOS></BIOS><HWID>290A3907018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Dell Computer Corporation</name><model>Dell INSPIRON D600</model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>101</Result><Products><Product GUID="{90170409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft FrontPage 2002</Name><Ver>10</Ver><Val>114F57DDA096B86</Val><Hash>FJESDq8s2E8NebpUGUxYgs5giqg=</Hash><Pid>54196-755-2833955-16191</Pid><PidType>1</PidType></Product><Product GUID="{91110409-6000-11D3-8CFE-0050048383C9}"><LegitResult>101</LegitResult><Name>Microsoft Office XP Professional</Name><Ver>10</Ver><Val>29215826EFDF3B8</Val><Hash>uwdw0MgzJKeFEV21gLHJV/9ZNeo=</Hash><Pid>54186-OEM-1793107-68380</Pid><PidType>4</PidType></Product><Product GUID="{91190409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Publisher 2002</Name><Ver>10</Ver><Val>38619866F118B58</Val><Hash>r+dXj+zZ2/6EfHjqhXbdxSwUDAw=</Hash><Pid>54197-OEM-1693171-10380</Pid><PidType>4</PidType></Product><Product GUID="{90120000-0045-0000-0000-0000000FF1CE}"><LegitResult>121</LegitResult><Name>Microsoft Expression Web 2</Name><Ver>12</Ver><Val>56100388C018576</Val><Hash>ZUoyh/nMpKbs8Jb89DU4xqBoj3I=</Hash><Pid>78727-699-0531156-59639</Pid><PidType>0</PidType></Product></Products><Applications><App Id="15" Version="10" Result="101"/><App Id="16" Version="10" Result="101"/><App Id="17" Version="10" Result="100"/><App Id="18" Version="10" Result="101"/><App Id="19" Version="10" Result="100"/><App Id="1A" Version="10" Result="101"/><App Id="1B" Version="10" Result="101"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 19048:Dell Inc|19048:Microsoft Corporation
    Marker string from OEMBIOS.DAT: Dell System,Dell Computer,Dell System,Dell System

    OEM Activation 2.0 Data-->
    N/A

     

    • Edited by Carey FrischMVP Tuesday, October 13, 2009 4:42 PM Removed exposed product key
    Tuesday, October 13, 2009 4:22 PM

Answers

  • Tuesday, October 13, 2009 4:43 PM
  • Thanks.  That seems to have been a cure.  It's too bad that I wasted more than 3 hours talking with the MS support people.  They had extreme difficulty understanding anything I told them.  Much of the problem was due to their speaking or understanding English.  Their solution was for me to uninstall everything, than try to re-install or get more current software.  They also said that I would be charged $49 if I wanted to speak with a body in tech support. 
    • Marked as answer by BKNJXI Tuesday, October 13, 2009 6:07 PM
    Tuesday, October 13, 2009 6:06 PM

All replies

  • Tuesday, October 13, 2009 4:43 PM
  • Thanks.  That seems to have been a cure.  It's too bad that I wasted more than 3 hours talking with the MS support people.  They had extreme difficulty understanding anything I told them.  Much of the problem was due to their speaking or understanding English.  Their solution was for me to uninstall everything, than try to re-install or get more current software.  They also said that I would be charged $49 if I wanted to speak with a body in tech support. 
    • Marked as answer by BKNJXI Tuesday, October 13, 2009 6:07 PM
    Tuesday, October 13, 2009 6:06 PM