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Download of OneCare seemed to go well: uninstalled MacAfee, installed OneCare, restarted, "1" icon on sys tray, but when I clicked to open it up, a Windows Live OneCare window comes up that says, "Windows Live OneCare has encountered a problem and needs to close. We are sorry for the incovenience." I've sent an error report, but I need to get this going. Even Superman needs help now and then.

Tuesday, October 7, 2008 1:31 AM

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Follow the steps in this thread: http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=3771160&SiteID=2

If that fails to correct the problem then uninstall OneCare, download this cleanup tool to your desktop and run it (in Vista right-click and “Run as Administrator”), and then reinstall: http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=828910&SiteID=2

If that doesn’t help, then please contact OneCare Support: http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

GreginMich

Tuesday, October 7, 2008 1:45 AM