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UPDATE REQUIRED - update your microsoft account to avoid interruptions in service RRS feed

  • Question

  • this is the subject line of an email i keep getting asking me to update my credit card.
    i'm not sure if this is a hoax and don't want to click on the link and enter in new credit card info.  does microsoft hotmail have a customer service phone number that i can call to check on the billing status of my account?
    Tuesday, October 7, 2008 4:35 PM

Answers

  • You might have subscribed to a Windows Live Service. The subscription might be nearly expiring, and an automated billing is associated to your expired credit card.

     

    You can log-in to https://billing.microsoft.com to check what services and subscription is associated with your email address or Live ID.

     

    If you want to reach Hotmail support, please follow the steps on this link

     

    http://hotmail.msn.com/cgi-bin/dasp/ua_info.asp
    Tuesday, October 7, 2008 5:15 PM