Problems with Windows Store and UnityPurchasing plugin (0x80190190) RRS feed

  • Question

  • We are updating one of our existing apps.  This app is built with Unity, and we are attempting to implement IAPs through the UnityPurchasing plugin.  However, we are experiencing errors when we attempt to purchase an IAP.

    The way the UnityPurchasing plugin works, we call InitiatePurchase, and wait for an asynchronous callback from the Windows Store telling us whether the purchase succeeded or failed, and the reason why.  Every time we attempt to purchase an IAP, the Windows Store tells us that the purchase failed because the user cancelled.

    What the user sees when they attempt to purchase the app is first a sign-in prompt for the Windows Store.  Once the user signs in, a prompt shows up that says "Try that again.  Something happened on our end.  Waiting a bit might help.  The error code is 0x80190190, in case you need it."  After the user closes this popup, then our app receives the callback that says that the purchase failed because the user cancelled.

    The IAPs, once purchased, show up in the library of the purchasing accounts, suggesting that the transactions are being completed, but that we're not receiving confirmation properly from the Windows Store.
    Friday, October 20, 2017 3:09 PM

All replies

  • Hi golddev

    Welcome to the Developing Universal Windows apps forum! Please utilize tagging when posting to this forum, thanks!

    Since the problem is more related to the unity and it is not in the scope of UWP forum, I suggest you could ask about this in the Unity forum.

    Best regards,


    MSDN Community Support
    Please remember to click "Mark as Answer" the responses that resolved your issue, and to click "Unmark as Answer" if not. This can be beneficial to other community members reading this thread. If you have any compliments or complaints to MSDN Support, feel free to contact MSDNFSF@microsoft.com.

    Monday, October 23, 2017 5:36 AM