After downloading Windows XP GAV software, my printer icon is missing. When I click on add printer I get 'Remote procedure call failed" the first time and "print spooler services not running" the second time.
I have tried:
Removing and reinstalling printer software.
I have ensured that RPC and spooler are running and set to automatic.
I have searched the kb articles and changed some of the settings under the recovery tab for RPC and spooler to restart service after failures.
I have deleted and replace the spoolsv.eve file.
Is anyone else having issues or does anyone have a solution?
Everything else works fine - except for the system restore which won't restore to a previous point for some reason.
Thanks,
Joe