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invalid license Windows Vista Home basic RRS feed

  • Question

  • i've bought my laptop about 3 years ago, and i lost somwhere the code. What can i do?

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-TQVXJ-8RKRQ-RJC9V
    Windows Product Key Hash: RmirebzSDA/mCpkZBoW0LAtMwq0=
    Windows Product ID: 89572-OEM-7332166-00026
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6001.2.00010300.1.0.002
    ID: {3742AFC7-4039-4932-89BF-C143EA76307F}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Basic
    Architecture: 0x00000000
    Build lab: 6001.vistasp1_gdr.090805-0102
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 103 Blocked VLK
    Microsoft Office Enterprise 2007 - 103 Blocked VLK
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Opera\opera.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{3742AFC7-4039-4932-89BF-C143EA76307F}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6001.2.00010300.1.0.002</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-RJC9V</PKey><PID>89572-OEM-7332166-00026</PID><PIDType>2</PIDType><SID>S-1-5-21-2181076487-2039542176-2420126357</SID><SYSTEM><Manufacturer>ASUSTeK Computer Inc. </Manufacturer><Model>F5Z                </Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>208    </Version><SMBIOSVersion major="2" minor="5"/><Date>20080923000000.000000+000</Date></BIOS><HWID>51303507018400F6</HWID><UserLCID>0426</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>FLE Standard Time(GMT+02:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65995</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6001.18000
    Name: Windows(TM) Vista, HomeBasic edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: 199086aa-6cb8-4e5b-b698-f2be56f1e8ee
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89572-00146-321-600026-02-1033-6001.0000-3172009
    Installation ID: 094563584442567875491783923633940463074880423256915185
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: RJC9V
    License Status: Notification
    Notification Reason: 0xC004F057.

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: OgAAAAMABAABAAEAAgABAAAAAgABAAEAeqgCocJRX5ZxHK7YQrlU+RAzFq1oXo3v8vQoFO7trFZ+KA==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            092308        APIC1533
      FACP            092308        FACP1533
      DBGP            092308        DBGP1533
      HPET            092308        OEMHPET
      BOOT            092308        BOOT1533
      MCFG            092308        OEMMCFG
      OEMX            092308        OEMX1533
      ECDT            092308        OEMECDT
      OEMB            092308        OEMB1533
      SSDT            A M I         POWERNOW

     

    Thursday, September 2, 2010 7:42 PM

Answers

  • Windows is not seeing an SLP marker from your bios. Either it does not exist or something is causing windows not to see it. Please review the steps below and the knowledge base article referenced.

    Please insure that KB931573 update is installed, If it is installed proceed to the instructions below, if it is not installed then install it by downloading it from the following KB article http://support.microsoft.com/default.aspx?scid=kb;EN-US;931573 (this article is the source of the advice given, you may want to read over it), reboot and attempt to validate at www.microsoft.com/genuine or of the non-genuine status persists proceed to the instructions below.

     

    Look on the bottom of your computer for a COA sticker, install that product key by navigating to the system properities page in the control panel (or pressing the win key and pause at the same time). Scroll to the bottom of the screen and change the product key.

    Now to activate by phone

    Activate by phone

     

    1. Type "slui 4" in the start menu search box, hit enter

    2. Select country or region

    3. Dial the number, DO NOT select any menu options, just wait and a person will pick up.

    4. activate by phone.

    • Marked as answer by Darin Smith MS Friday, September 3, 2010 6:54 PM
    Thursday, September 2, 2010 9:32 PM

All replies

  • Windows is not seeing an SLP marker from your bios. Either it does not exist or something is causing windows not to see it. Please review the steps below and the knowledge base article referenced.

    Please insure that KB931573 update is installed, If it is installed proceed to the instructions below, if it is not installed then install it by downloading it from the following KB article http://support.microsoft.com/default.aspx?scid=kb;EN-US;931573 (this article is the source of the advice given, you may want to read over it), reboot and attempt to validate at www.microsoft.com/genuine or of the non-genuine status persists proceed to the instructions below.

     

    Look on the bottom of your computer for a COA sticker, install that product key by navigating to the system properities page in the control panel (or pressing the win key and pause at the same time). Scroll to the bottom of the screen and change the product key.

    Now to activate by phone

    Activate by phone

     

    1. Type "slui 4" in the start menu search box, hit enter

    2. Select country or region

    3. Dial the number, DO NOT select any menu options, just wait and a person will pick up.

    4. activate by phone.

    • Marked as answer by Darin Smith MS Friday, September 3, 2010 6:54 PM
    Thursday, September 2, 2010 9:32 PM
  • i cant install that update(KB931573), its says 'the update is not apply to your system' and i dont have COA sticker, i've lost it. maybe somewhere else i can find the product key?
    Friday, September 3, 2010 10:21 PM
  • Insure you download the proper version for your computer, 64 bit or 32 bit depending on your system. As for the lost product key, there is nothing we can do about that, you could try contacting Asus and asking them for a replacement, or short of that asking for help getting Windows to see the slp marker.

    Question, have you flashed the bios recently? Reverting to the previous bios may help but I suggest you have a qualified technician flash your bios if you decide to try that. You can ruin your computer with a bad flash.

    Also, not to pile on, but you have a blocked VLK for office.

    Saturday, September 4, 2010 1:22 AM