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Activation Help! RRS feed

  • Question

  • I was rebuilding a computer for a company, and i didnt have a copy of xp laying around. Had to do a total over haul of the systems hardware.

    Anyway, I found a dell install cd. It only contained windows and no dell junk on it. It installed without needed a product key.
    After installation, i needed up activate, and nothing i have tried has worked. I tried a retail code, i called MS and purchased a new product key for 10$. Still didnt work.

    I have no problem buying a new license oem, retail whatever, but it is too expensive for the company to afford paying me to sit there for 3 hrs to do it.

    How can i activate it?

    I called DELL, they were spilling all sorts of nonsense about needed express tag codes before they can breath in my direction. They said if i buy a code from them i need to reinstall.

    Microsoft, please help.... XP is old, has these pesky activation issues. I had no media that came with that computer as it was made by some company that makes custom desktops, and it has no branding. It came with legit OS on it. I have no CD, no COA, nothing.
    Willing to pay the 89$ for a new license, but not a reinstall.

    The product code masked there is not any of the 2 codes i tried. the first being a DELL OEM code, the second a MS provided Retail Code which i paid for.

    here is the data from MGA Tool

    Diagnostic Report (1.7.0095.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Not Activated
    Validation Code: 1
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-T6DFB-Y934T-YD4YT
    Windows Product Key Hash: 3g4CZGFEDgbKmn/oB4pa2FZsssU=
    Windows Product ID: 76487-OEM-2211906-00102
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {2D901CF3-5F45-4D9D-9BB8-179678FE8ECC}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1_025D1FF3-179-2_025D1FF3-199-3
    Resolution Status: Not Activated

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-171-1_025D1FF3-179-2_025D1FF3-199-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{2D901CF3-5F45-4D9D-9BB8-179678FE8ECC}</UGUID><Version>1.7.0095.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-YD4YT</PKey><PID>76487-OEM-2211906-00102</PID><PIDType>2</PIDType><SID>S-1-5-21-299502267-2111687655-839522115</SID><SYSTEM><Manufacturer>GBT___</Manufacturer><Model>AWRDACPI</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F9</Version><SMBIOSVersion major="2" minor="3"/><Date>20021125000000.000000+000</Date><SLPBIOS>Dell System,Dell Computer,Dell System,Dell System</SLPBIOS></BIOS><HWID>1EC03CE701842E6B</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>US Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData>      <Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 


    Wednesday, August 27, 2008 10:40 AM

Answers

  • You cannot use a Dell Windows XP Reinstallation CD on a non-Dell computer.  You'll need to purchase a conventional "Full Version" of Windows XP and perform a "clean install".
    Please note: I am not a Microsoft employee...only a voluntary forum contributor.
    • Marked as answer by RickImAPC Wednesday, August 27, 2008 3:08 PM
    • Unmarked as answer by sammy t Wednesday, August 27, 2008 9:10 PM
    • Marked as answer by RickImAPC Wednesday, August 27, 2008 10:14 PM
    Wednesday, August 27, 2008 1:26 PM
    Moderator

All replies

  • ** UPDATE

    ok, so i noticed that the product key was different than the one i got from microsoft.

    When i try to activate and i click Change Product Key, it still wouldnt work, and i had to call, and go through the MS help loop again which never ends up working with the huge number you have to enter on the phone or give to an agent.

    SO i found on MS site the Product key updater. I ran it. Put in my new key. Ran, the MGA again, the new key was there, and it was recognized as Validation diagnostics installer not installed (i think that is what it said).

    Then i clicked resolve, it took my to the validation site, i ran the axtive x validater, and i am not valid.

    Is this temporary? Will it hickup in the future? Can i put my stamp that the system is fixed to the office i did this for?
    It says in Green, GENUINE.

    Since i used the dell cd origionally, do i still need to be concerned? or since i am now valid, im permanently valid with this hardware profile?

    Any confirmations or concerns will be most generous.

    Thank you
    Wednesday, August 27, 2008 11:30 AM
  • You cannot use a Dell Windows XP Reinstallation CD on a non-Dell computer.  You'll need to purchase a conventional "Full Version" of Windows XP and perform a "clean install".
    Please note: I am not a Microsoft employee...only a voluntary forum contributor.
    • Marked as answer by RickImAPC Wednesday, August 27, 2008 3:08 PM
    • Unmarked as answer by sammy t Wednesday, August 27, 2008 9:10 PM
    • Marked as answer by RickImAPC Wednesday, August 27, 2008 10:14 PM
    Wednesday, August 27, 2008 1:26 PM
    Moderator
  • Ok, thank you for that.

    So, above i explained how i used the Change Product Key tool from Microsoft using my new key, and then it validated and marked as genuine.

    Is that the same as activated?

    It is not asking me anymore to activate.

    Am I in the clear?

    Let me know

    Sam
    Wednesday, August 27, 2008 9:09 PM
  • Sammy t,

    Carey was correct regards to using a Dell disc. Your question is out of scope for the WGA forums relating to Windows Product Activation. I will pass along these links:

    Product Activation FAQ Website http://www.microsoft.com/piracy/activation_faq.mspx
    Product Activation How Website http://www.microsoft.com/piracy/activation_how.mspx

    For questions relating to how to activate.

    It is recommended that you uninstall the Dell version installed on a non Dell computer, and that you install a conventional "Full Version" immediately to avoid potential problems you may have in the future.

    For futher information, please follow this link concerning Licensing questions you may have.

    http://www.microsoft.com/piracy/knowthefacts/licensing.aspx

    Respectfully,

    Rick, MS
    Wednesday, August 27, 2008 10:11 PM