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Windows not genuine anymore. [Solved] RRS feed

  • Question

  • Hi, Below is my MGADiag report. I already have a hunch at what's wrong here since I can read under the OEM activation data: my bios does not have a SLIC table for an OEM key. However, I have been using this computer for almost 2 years now, and this whole time Win7 was genuine, and I have not touched the bios at all. So, I was thinking maybe there is another problem that can be found in this report.

    I was thinking, if I bring my computer back to the place I bought it from, will they be able to flash the proper bios back to my computer, or if it is even a bios problem to begin with. Please refer to the MGADiag report below.

    Thanks for your input.

     

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-F6T4F-7R9C8-3V389
    Windows Product Key Hash: jPv+n8S+WyfFbuY8WNqvti9fkM4=
    Windows Product ID: 00359-OEM-8703201-79744
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {43B86484-08FE-4E4B-ACF7-568772725A5B}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.110622-1506
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{43B86484-08FE-4E4B-ACF7-568772725A5B}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3V389</PKey><PID>00359-OEM-8703201-79744</PID><PIDType>3</PIDType><SID>S-1-5-21-2952853757-683987133-3861492391</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0906   </Version><SMBIOSVersion major="2" minor="5"/><Date>20100414000000.000000+000</Date></BIOS><HWID>10103D07018400F2</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0xC004F012' to display the error text.
    Error: 0xC004F012

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 12:18:2011 14:37
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MgAAAAEABAABAAEAAAACAAAAAQABAAEA6GGYragYEDNU+VxBOJhcMgx0Yj3O7iyrQho=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            041410        APIC1753
      FACP            041410        FACP1753
      SRAT            AMD           FAM_F_10
      HPET            041410        OEMHPET
      MCFG            041410        OEMMCFG
      OEMB            041410        OEMB1753
      SSDT            A M I         POWERNOW


    • Edited by xKezu Thursday, December 29, 2011 3:07 PM Solved
    Sunday, December 18, 2011 11:36 PM

Answers

  • Hi, I am writing this as an update. I'm sorry for posting in an old topic, but this may help some people experiencing this same although rare problem (I would have sent this as a private message to Noel, but I could not find the option).

    Anyway, as it turns out, my system went back to unvalidated status after a day or so since my last post. Since my systems boots up into validated status every time, and only ever becomes unvalidated when MSE gives me that annoying notification, I uninstalled MSE. After a reboot, I wanted to test through the Windows validation site to see if uninstalling MSE had any effect. Amazingly, it passed validation, and provided me with the option to download MSE again! I thought to myself, "Why not, better to have an AntiVirus than not. If it messes things up again I'll just uninstall again."

    It has been a week now and my system is still validated, passes the Windows validation, and has MSE still installed! I have been using my computer as I've always used it and no problems so far.

    So, my only conclusion is that reinstalling MSE was the solution to my problem. I don''t know how or why, but it worked.

    Hope I could help!

    Thursday, December 29, 2011 3:05 PM

All replies

  • "xKezu" wrote in message news:8425f691-5619-4510-962c-66f43275c341...

    Hi, Below is my MGADiag report. I already have a hunch at what's wrong here since I can read under the OEM activation data: my bios does not have a SLIC table for an OEM key. However, I have been using this computer for almost 2 years now, and this whole time Win7 was genuine, and I have not touched the bios at all. So, I was thinking maybe there is another problem that can be found in this report.

    I was thinking, if I bring my computer back to the place I bought it from, will they be able to flash the proper bios back to my computer, or if it is even a bios problem to begin with. Please refer to the MGADiag report below.

    Thanks for your input.

     

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-F6T4F-7R9C8-3V389
    Windows Product Key Hash: jPv+n8S+WyfFbuY8WNqvti9fkM4=
    Windows Product ID: 00359-OEM-8703201-79744
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7601.2.00010300.1.0.003


    Other data-->
    SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0906   </Version><SMBIOSVersion major="2" minor="5"/><Date>20100414000000.000000+000</Date></BIOS



    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0xC004F012' to display the error text.
    Error: 0xC004F012


    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table

    This is not an easy error to fix – it has usually required a repair install of the OS.
     
    Having said that, try the following....
    The best thing to start with is probably a basic chkdsdsk and sfc.....
    running CHKDSK and SFC
    type in the Search box
    CMD.EXE
    right-click on the only file that is found
    Select Run as Administrator
    - the Elevated Command Prompt window should pop up
    At the Command prompt, type
    CHKDSK C: /R
    and hit the Enter key
    You will be told that the drive is locked, and the CHKDSK will run at he next boot - hit the Y key, and then reboot. The chkdsk will take a few hours depending on the size of the drive, so be patient!

    After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) - then run the SFC

    SFC -System File Checker - Instructions
    Click on the Start button
    type in the Search box
    CMD.EXE
    right-click on the only file that is found
    Select Run as Administrator
    - the Elevated Command Prompt window should pop up
    At the Command prompt, type

    SFC /SCANNOW

    and hit the Enter key
    Wait for the scan to finish - make a note of any error messages - and then reboot.
    If the Notification is still present,
    try recreating the Licensing Store
    1) Click Start button.
    2) Type: CMD.exe into the 'Search programs and files' field
    3) Right-Click on CMD.exe and select Run as Administrator
    4) Type: net stop sppsvc (It may ask you if you are sure, select yes)
    Note: the Software Protection service may not be running, this is ok.
    5) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
    6) Type: rename tokens.dat tokens.bar
    7) Type: cd %windir%\system32
    8) Type: net start sppsvc
    reboot
     
    You may be asked to enter the Key, or re-activate (or both)

    Run MGADiag again, and post the report, together with details of any error messages encountered.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by xKezu Monday, December 19, 2011 10:06 PM
    • Unmarked as answer by Noel D PatonModerator Thursday, December 29, 2011 3:22 PM
    Sunday, December 18, 2011 11:53 PM
    Moderator
  • Hi, thank you for your swift reply. I just finished the CHKDSK process and am currently finishing up the SFC. I will keep you posted.

     

    edit:

    The verification completed 100%. It says:

    "Windows Resource Protection did not find any integrity violations."

    I also forgot to mention that this problem is sporadic. As in, I will boot up my computer, play on it for a while, and all of a sudden, Windows Security Essentials would have a pop-up telling me that Windows is not genuine with the black desktop/notification. Then, I can restart my computer and it would pass verification again, and after a while, the windows-not-genuine notification would pop up again. So, after my reboot, I would have to use it for a while before I can confirm if anything changed.

    Thanks again.

     

    edit2:

    I have been using my computer for a few hours now, and it has yet to get unvalidated again. I will take this as a sign of good. The MGADiag report is below if anyone is interested. I notice that the licensing data actually has data now, which makes sense since it is still valid at this time. There still isn't any SLIC table in my BIOS, but I suppose it's not necessary at this time. Please advise me if there are additional steps that I need to do to ensure that my Win7 stays genuine. Thanks.

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-F6T4F-7R9C8-3V389
    Windows Product Key Hash: jPv+n8S+WyfFbuY8WNqvti9fkM4=
    Windows Product ID: 00359-OEM-8703201-79744
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {43B86484-08FE-4E4B-ACF7-568772725A5B}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.110622-1506
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{43B86484-08FE-4E4B-ACF7-568772725A5B}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3V389</PKey><PID>00359-OEM-8703201-79744</PID><PIDType>3</PIDType><SID>S-1-5-21-2952853757-683987133-3861492391</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0906   </Version><SMBIOSVersion major="2" minor="5"/><Date>20100414000000.000000+000</Date></BIOS><HWID>10103D07018400F2</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
    Activation ID: 586bc076-c93d-429a-afe5-a69fbc644e88
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00174-032-079744-02-1033-7601.0000-3522011
    Installation ID: 002393782245826340123322061845927860234192008322158406
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 3V389
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 18/12/2011 11:11:52 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 12:18:2011 14:37
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MgAAAAEABAABAAEAAAACAAAAAQABAAEA6GGYragYEDNU+VxBOJhcMgx0Yj3O7iyrQho=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            041410        APIC1753
      FACP            041410        FACP1753
      SRAT            AMD           FAM_F_10
      HPET            041410        OEMHPET
      MCFG            041410        OEMMCFG
      OEMB            041410        OEMB1753
      SSDT            A M I         POWERNOW


    • Edited by xKezu Monday, December 19, 2011 7:21 AM
    Monday, December 19, 2011 1:58 AM
  • "xKezu" wrote in message news:3ea8727c-f502-41a5-a4c2-0f15615532c9...

    Hi, thank you for your swift reply. I just finished the CHKDSK process and am currently finishing up the SFC. I will keep you posted.

     

    edit:

    The verification completed 100%. It says:

    "Windows Resource Protection did not find any integrity violations."

    I also forgot to mention that this problem is sporadic. As in, I will boot up my computer, play on it for a while, and all of a sudden, Windows Security Essentials would have a pop-up telling me that Windows is not genuine with the black desktop/notification. Then, I can restart my computer and it would pass verification again, and after a while, the windows-not-genuine notification would pop up again. So, after my reboot, I would have to use it for a while before I can confirm if anything changed.

    Thanks again.

     

    edit2:

    I have been using my computer for a few hours now, and it has yet to get unvalidated again. I will take this as a sign of good. The MGADiag report is below if anyone is interested. I notice that the licensing data actually has data now, which makes sense since it is still valid at this time. There still isn't any SLIC table in my BIOS, but I suppose it's not necessary at this time. Please advise me if there are additional steps that I need to do to ensure that my Win7 stays genuine. Thanks.

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-F6T4F-7R9C8-3V389
    Windows Product Key Hash: jPv+n8S+WyfFbuY8WNqvti9fkM4=
    Windows Product ID: 00359-OEM-8703201-79744
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7601.2.00010300.1.0.003



     
     
    SLIC tables can only be present when the motherboard is from a Direct OEM (such as Dell, Toshiba, etc)
     
    Your report otherwise looks OK (much to my surprise!)
    Did the CHKDSK find anything?
     
    Intermittent errors of this kind with MSE installed make me think of possible race conditions – what other AV’s have ever been installed on this machine, and did you run their removal programs after uninstalling them?
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, December 19, 2011 9:22 AM
    Moderator
  • Oh, that is good to know! I have been asking a few of my friends before I came here so their opinions were very mixed.

    Unfortunately, I was not around when CHKDSK completed (I was discouraged to stick around when it started to scan all the sectors of free space in my hdd!). However, I did happen to return just as it started rebooting, so I assumed there were no problems.

    I have not installed any other AV on this machine before besides Microsoft Security Essentials, although I occasionally use CCleaner to clean my registry (Though that had never caused any problems of this sort before).

    Monday, December 19, 2011 10:23 PM
  • "xKezu" wrote in message news:206d4464-2aea-4ce9-8fc8-85cb147df777...

    Oh, that is good to know! I have been asking a few of my friends before I came here so their opinions were very mixed.

    Unfortunately, I was not around when CHKDSK completed (I was discouraged to stick around when it started to scan all the sectors of free space in my hdd!). However, I did happen to return just as it started rebooting, so I assumed there were no problems.

    I have not installed any other AV on this machine before besides Microsoft Security Essentials, although I occasionally use CCleaner to clean my registry (Though that had never caused any problems of this sort before).

    DO NOT use ANY registry Cleaner – they are ALL (without exception) very dangerous.
    There was a justification in the days of Win9x – but since XP, the need for registry cleaners of any kind has sunk to the realm of mythology.
     
    Nothing can substitute for knowledge of your own system, as you want it to run – a registry cleaner takes that option away from you, and substitutes the writer’s preferences for yours.  You need to keep control of your PC at all times, unless you want to fight it for the rest of its life.
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, December 19, 2011 10:30 PM
    Moderator
  • "xKezu" wrote in message news:206d4464-2aea-4ce9-8fc8-85cb147df777...

    Oh, that is good to know! I have been asking a few of my friends before I came here so their opinions were very mixed.

    Unfortunately, I was not around when CHKDSK completed (I was discouraged to stick around when it started to scan all the sectors of free space in my hdd!). However, I did happen to return just as it started rebooting, so I assumed there were no problems.

    I have not installed any other AV on this machine before besides Microsoft Security Essentials, although I occasionally use CCleaner to clean my registry (Though that had never caused any problems of this sort before).

    DO NOT use ANY registry Cleaner – they are ALL (without exception) very dangerous.
    There was a justification in the days of Win9x – but since XP, the need for registry cleaners of any kind has sunk to the realm of mythology.
     
    Nothing can substitute for knowledge of your own system, as you want it to run – a registry cleaner takes that option away from you, and substitutes the writer’s preferences for yours.  You need to keep control of your PC at all times, unless you want to fight it for the rest of its life.
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth


    Of course I don't randomly clean everything in my registry. I usually run it after an uninstall and choose specific remnants to remove (in fact, I haven't used CCleaner for a few months now since I haven't installed/uninstalled recently). However, I will take your warning at heart and proceed with more caution and discretion if I ever use it again.

    By the way, I curiously went to the Windows validation page, and it said "Windows could not be validated as genuine", even though it still shows up as validated with MGADiag. Here is a recent report, if it means anything.

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-F6T4F-7R9C8-3V389
    Windows Product Key Hash: jPv+n8S+WyfFbuY8WNqvti9fkM4=
    Windows Product ID: 00359-OEM-8703201-79744
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {43B86484-08FE-4E4B-ACF7-568772725A5B}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.110622-1506
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{43B86484-08FE-4E4B-ACF7-568772725A5B}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3V389</PKey><PID>00359-OEM-8703201-79744</PID><PIDType>3</PIDType><SID>S-1-5-21-2952853757-683987133-3861492391</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0906   </Version><SMBIOSVersion major="2" minor="5"/><Date>20100414000000.000000+000</Date></BIOS><HWID>10103D07018400F2</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
    Activation ID: 586bc076-c93d-429a-afe5-a69fbc644e88
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00174-032-079744-02-1033-7601.0000-3522011
    Installation ID: 002393782245826340123322061845927860234192008322158406
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 3V389
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 19/12/2011 2:49:28 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 12:18:2011 14:37
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MgAAAAEABAABAAEAAAACAAAAAQABAAEA6GGYragYEDNU+VxBOJhcMgx0Yj3O7iyrQho=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            041410        APIC1753
      FACP            041410        FACP1753
      SRAT            AMD           FAM_F_10
      HPET            041410        OEMHPET
      MCFG            041410        OEMMCFG
      OEMB            041410        OEMB1753
      SSDT            A M I         POWERNOW


    Monday, December 19, 2011 10:49 PM

  • Of course I don't randomly clean everything in my registry. I usually run it after an uninstall and choose specific remnants to remove (in fact, I haven't used CCleaner for a few months now since I haven't installed/uninstalled recently). However, I will take your warning at heart and proceed with more caution and discretion if I ever use it again.

    By the way, I curiously went to the Windows validation page, and it said "Windows could not be validated as genuine", even though it still shows up as validated with MGADiag. Here is a recent report, if it means anything.

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-F6T4F-7R9C8-3V389
    Windows Product Key Hash: jPv+n8S+WyfFbuY8WNqvti9fkM4=
    Windows Product ID: 00359-OEM-8703201-79744
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7601.2.00010300.1.0.003


    Other data-->
    SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0906   </Version><SMBIOSVersion major="2" minor="5"/><Date>20100414000000.000000+000</Date></BIOS

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
    Partial Product Key: 3V389
    License Status: Licensed

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 12:18:2011 14:37
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A


    The report shows that the system validated OK on 18th Dec at 14:37
    (but I’m not sure which timezone it actually uses)
    Please try the validation again at www.microsoft.com/genuine/validate  - what exactly happens?
    If you don’t get offered MSE and IE9, please go to the Diagnostics page – www.microsoft.com/genuine/diag – and see what it has to say.
    post back with your results.
     
    (glad to hear that you’ll take my warning to heart – it’s sincerely meant!)
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, December 19, 2011 11:02 PM
    Moderator
  • The time on the report was consistent with the time of posting minus a few minutes. I am in PST time if it matters.

     

    Anyway, here are my results:

    Genuine Microsoft Software Diagnostic Results

    Passed Active scripting allowed
    Passed Display images enabled
    Passed Computer time and date correct
    Passed Cookies enabled

     

    When I run the Validation tool, it just say's the validation is in progress, and that it might take a few minutes.

    Then the next page shows up with:

     

    Windows could not be validated as genuine

    The validation service couldn't determine whether the copy of Windows that is running on your computer is genuine. Please try to validate Windows again. If you keep getting validation errors, try to again later or contact support.

     

    To be honest, I am tempted to contact support; however, I would rather it be my last resort.

    Tuesday, December 20, 2011 9:27 AM
  • "xKezu" wrote in message news:b259b3e3-8f6a-4a28-b788-3f4e37895c98...

    The time on the report was consistent with the time of posting minus a few minutes. I am in PST time if it matters.

     

    Anyway, here are my results:

    Genuine Microsoft Software Diagnostic Results

    Passed Active scripting allowed
    Passed Display images enabled
    Passed Computer time and date correct
    Passed Cookies enabled

     

    When I run the Validation tool, it just say's the validation is in progress, and that it might take a few minutes.

    Then the next page shows up with:

     

    Windows could not be validated as genuine

    The validation service couldn't determine whether the copy of Windows that is running on your computer is genuine. Please try to validate Windows again. If you keep getting validation errors, try to again later or contact support.

     

    To be honest, I am tempted to contact support; however, I would rather it be my last resort.

    Please post a new MGADiag report – hopefully, it’ll contain an error message that will give us a clue.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, December 20, 2011 10:34 AM
    Moderator
  • Here is my most recent report. I want to take some time to say thanks again to Noel, who has been following this post since the beginning.

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-F6T4F-7R9C8-3V389
    Windows Product Key Hash: jPv+n8S+WyfFbuY8WNqvti9fkM4=
    Windows Product ID: 00359-OEM-8703201-79744
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {43B86484-08FE-4E4B-ACF7-568772725A5B}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.110622-1506
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{43B86484-08FE-4E4B-ACF7-568772725A5B}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3V389</PKey><PID>00359-OEM-8703201-79744</PID><PIDType>3</PIDType><SID>S-1-5-21-2952853757-683987133-3861492391</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0906   </Version><SMBIOSVersion major="2" minor="5"/><Date>20100414000000.000000+000</Date></BIOS><HWID>10103D07018400F2</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
    Activation ID: 586bc076-c93d-429a-afe5-a69fbc644e88
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00174-032-079744-02-1033-7601.0000-3522011
    Installation ID: 002393782245826340123322061845927860234192008322158406
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 3V389
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 20/12/2011 4:43:45 AM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 12:18:2011 14:37
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MgAAAAEABAABAAEAAAACAAAAAQABAAEA6GGYragYEDNU+VxBOJhcMgx0Yj3O7iyrQho=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            041410        APIC1753
      FACP            041410        FACP1753
      SRAT            AMD           FAM_F_10
      HPET            041410        OEMHPET
      MCFG            041410        OEMMCFG
      OEMB            041410        OEMB1753
      SSDT            A M I         POWERNOW



    Tuesday, December 20, 2011 12:47 PM
  • "xKezu" wrote in message news:81cd3003-a16e-4e87-aa62-2c0176f7bcfb...

    Here is my most recent report. I want to take some time to say thanks again to Noel, who has been following this post since the beginning.

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-F6T4F-7R9C8-3V389
    Windows Product Key Hash: jPv+n8S+WyfFbuY8WNqvti9fkM4=
    Windows Product ID: 00359-OEM-8703201-79744
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7601.2.00010300.1.0.003


    Other data-->
    SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0906   </Version><SMBIOSVersion major="2" minor="5"/><Date>20100414000000.000000+000</Date></BIOS



    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
    Partial Product Key: 3V389
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 20/12/2011 4:43:45 AM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 12:18:2011 14:37


    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table




     
     
    (No probs – I have not a lot better to do <g>, but thanks anyhow)
    This is behaving almost as if there’s some form of activation hack installed, but I can see none of the other common factors.
    One thought occurs – if you’ve been using FireFox for the validation, try again with IE – you may have higher security settings in FF than would be recommended for IE (try resetting the Internet Options security tab to default, as well)
    I can only suggest that you do indeed contact support for assistance

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, December 20, 2011 1:03 PM
    Moderator
  • Well I definitely don't have any form of activation hack installed.

    And the same thought occurred to me - I have used IE as well as Chrome to validate but the same result pops up.

    In any case, if my Windows becomes unvalidated again, I will probably contact support. Thanks again.

    Wednesday, December 21, 2011 12:18 AM
  • "xKezu" wrote in message news:b0cd4d17-fbeb-4dab-9cdb-3338c3e6e48f...

    Well I definitely don't have any form of activation hack installed.

    And the same thought occurred to me - I have used IE as well as Chrome to validate but the same result pops up.

    In any case, if my Windows becomes unvalidated again, I will probably contact support. Thanks again.

    You’re welcome, and Good Luck!

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, December 21, 2011 12:32 AM
    Moderator
  • Hi, I am writing this as an update. I'm sorry for posting in an old topic, but this may help some people experiencing this same although rare problem (I would have sent this as a private message to Noel, but I could not find the option).

    Anyway, as it turns out, my system went back to unvalidated status after a day or so since my last post. Since my systems boots up into validated status every time, and only ever becomes unvalidated when MSE gives me that annoying notification, I uninstalled MSE. After a reboot, I wanted to test through the Windows validation site to see if uninstalling MSE had any effect. Amazingly, it passed validation, and provided me with the option to download MSE again! I thought to myself, "Why not, better to have an AntiVirus than not. If it messes things up again I'll just uninstall again."

    It has been a week now and my system is still validated, passes the Windows validation, and has MSE still installed! I have been using my computer as I've always used it and no problems so far.

    So, my only conclusion is that reinstalling MSE was the solution to my problem. I don''t know how or why, but it worked.

    Hope I could help!

    Thursday, December 29, 2011 3:05 PM
  • Well Done!

    Thanks very much for coming back to us with the data - it will undoubtedly helps others.

     

    Good luck!


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, December 29, 2011 3:23 PM
    Moderator
  • Very interesting. Has me wondering if the registry cleaner is somehow involved. Pure speculation on my part. These things do some crazy stuff.

    Glad you got it sorted and thanks for letting us know.

    Thursday, December 29, 2011 3:34 PM
    Answerer