Windows7 Build 7600 not Genuine with Activation failure RRS feed

  • Question

  • Greetings,

    I purchased a new PC from a from a well known online retailer.

    OS is Windows Home Premium 32 bit.

    Bought the PC on 09/15/2010, it is optimized as a digital audio station.

    On 10/01/2010 my wallpaper went dark and I get the Windows 7 Build 7600 This Copy of Windows is not genuine message.

    I have tried activating online by entering the product key - no go.

    Even tried the telephone activation and was told the install numbers are not valid.

    I called the retailer and they confirm I have the right product key.

    Any help here would be appreiciated:


    Diagnostic Report (1.9.0027.0):
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-CYVXD-FRBFK-GY32K
    Windows Product Key Hash: LpnVFmiQ21QZ+TjTQZ/tu/PvlC8=
    Windows Product ID: 00359-OEM-8703181-17253
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7600.2.00010300.0.0.003
    ID: {6C3F63CA-4731-42B2-ABF0-26BC41851366}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000000
    Build lab: 7600.win7_gdr.091207-1941
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\Audio\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{6C3F63CA-4731-42B2-ABF0-26BC41851366}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-GY32K</PKey><PID>00359-OEM-8703181-17253</PID><PIDType>3</PIDType><SID>S-1-5-21-3641245475-1077531885-2723963301</SID><SYSTEM><Manufacturer>Sweetwater                     </Manufacturer><Model>Creation Station               </Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>TCIBX10H.86A.0028.2009.1201.1520</Version><SMBIOSVersion major="2" minor="6"/><Date>20091201000000.000000+000</Date></BIOS><HWID>2CB93607018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
    Activation ID: 586bc076-c93d-429a-afe5-a69fbc644e88
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00174-031-817253-02-1033-7600.0000-2752010
    Installation ID: 000343672884642746953920449540078264960022946254170483
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: GY32K
    License Status: Notification
    Notification Reason: 0xC004F00F.
    Remaining Windows rearm count: 2
    Trusted time: 10/5/2010 8:38:30 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:

    HWID Data-->

    OEM Activation 1.0 Data-->

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      ASF! INTEL DH55HC  

    Wednesday, October 6, 2010 1:00 AM


  • It worked!


    Any idea on why I had to reactivate?

    Vendor claims it was activated before shipping.



    Thursday, October 7, 2010 12:05 AM

All replies

  • Hello, Eddy

    The key is showing as valid for me, did you use the automated system or did you talk to a representative?

    Try using the phone activation once more, when the automated voice picks up don’t enter anything and just wait a few moments and you should be able to talk to a representative who should be able to get you activated.
    Microsoft Answers Support Engineer
    Visit our Microsoft Answers Feedback Forum and let us know what you think.
    Wednesday, October 6, 2010 8:36 PM
  • It worked!


    Any idea on why I had to reactivate?

    Vendor claims it was activated before shipping.



    Thursday, October 7, 2010 12:05 AM
  • "BusStopEddy" wrote in message news:1ee69faa-7658-4c5e-bac4-c1e9178082f1...

    It worked!


    Any idea on why I had to reactivate?

    Vendor claims it was activated before shipping.



    This can happen on a new system, after updating drivers and such-like. Hopefully it shouldn't happen again.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, October 7, 2010 7:58 AM