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Cannot Reactivate windows xp RRS feed

  • Question

  • After installing more RAM I cannot reactivate windows.  When I try to activate the activation window is all blue and there are two picture icons on the left and right.  Here is a link to what it looks like: http://smg.photobucket.com/albums/v126/kplatero/?action=view&current=xpactivate.jpg

    I have a legitimate copy of XP thru MSDN Alliance.  Please help.
    =========================================
    Diagnostic Report (1.7.0039.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Not Activated
    Detailed Status: N/A
    Cached / Grace status: N/A, N/A
    Windows Product Key: *****-*****-XRBKR-434MJ-DW7KM
    Windows Product Key Hash: U4/QfD4R+BQSauR9E+ORLjB14Wo=
    Windows Product ID: 76487-018-0310962-22057
    Windows Product ID Type: 5
    CSVLK Server: N/A
    CSVLK PID: N/A
    Windows License Type: Retail
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: {EF00E792-FE1F-4B0C-B8FE-B01CCA8DD516}(3)
    Is Admin: Yes
    Commit / Reboot / BRT: N/A, N/A, N/A
    WGA Version: Registered, 1.5.532.2
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1_025D1FF3-179-2_025D1FF3-199-3
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: 1
    File Exists: Yes
    Version: 1.7.18.5
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    OGA Version: Registered, 1.6.21.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-171-1_025D1FF3-179-2_025D1FF3-199-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: F:\PROGRA~1\MOZILLA\FIREFOX.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{EF00E792-FE1F-4B0C-B8FE-B01CCA8DD516}</UGUID><Version>1.7.0039.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-DW7KM</PKey><PID>76487-018-0310962-22057</PID><PIDType>5</PIDType><SID>S-1-5-21-448539723-1417001333-839522115</SID><SYSTEM><Manufacturer>MICRO-STAR INTERNATIONAL CO., LTD</Manufacturer><Model>MS-7125</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="3"/><Date>20050222000000.000000+000</Date></BIOS><HWID>DE6A391F01844E66</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Hawaiian Standard Time(GMT-10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>      <Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57014</Pid><PidType>14</PidType></Product><Product GUID="{91130409-6000-11D3-8CFE-0150048383C9}"><LegitResult>118</LegitResult><Name>Microsoft Office Basic Edition 2003</Name><Ver>11</Ver><Val>9E9D18B572B070C</Val><Hash>etGNEP2lGLoTJOq4M3ZBKTLfEQA=</Hash><Pid>73102-OEM-5690224-41425</Pid><PidType>6</PidType></Product></Products></Office></Software></GenuineResults> 


    Sunday, September 9, 2007 3:55 AM

Answers

  • If you cannot successfully activate via the internet, then choose the alternative option to "activate by phone".

     

    How to activate Windows XP by phone
    To contact a Microsoft customer service representative to activate Windows by phone, follow these steps:

    1. Click 'Start', point to 'All Programs', point to 'Accessories', point to 'System Tools', and then click 'Activate Windows'.
      Or,
    click the Windows Activation icon in the notification area (aka system Tray).
      Or,
    clicking Start button, then Run, and type in "oobe/msoobe /a", then press the Enter key located on your keyboard.

    2. Click Yes, I want to telephone a customer service representative to active Windows now.  

    3. Follow the steps in the Activate Windows by phone dialog box, and then click Next.

    4. When activation is completed and you receive the following message, click OK.
     "You have successfully activated your copy of Windows". 

    How to activate Windows XP: http://support.microsoft.com/kb/307890/en-us

    Sunday, September 9, 2007 6:14 AM
    Moderator
  • I cannot enter anything when I see the Validate Windows program run nor is there anything.  It just has that broken image icon actually two of them.  What the picture looks like is here:
    http://smg.photobucket.com/albums/v126/kplatero/?action=view&current=xpactivate.jpg

    Sunday, September 9, 2007 7:43 AM
  • Found a solution here: http://support.microsoft.com/kb/314935
    Thanks to all those who helped.
    Sunday, September 9, 2007 12:29 PM

All replies

  • If you cannot successfully activate via the internet, then choose the alternative option to "activate by phone".

     

    How to activate Windows XP by phone
    To contact a Microsoft customer service representative to activate Windows by phone, follow these steps:

    1. Click 'Start', point to 'All Programs', point to 'Accessories', point to 'System Tools', and then click 'Activate Windows'.
      Or,
    click the Windows Activation icon in the notification area (aka system Tray).
      Or,
    clicking Start button, then Run, and type in "oobe/msoobe /a", then press the Enter key located on your keyboard.

    2. Click Yes, I want to telephone a customer service representative to active Windows now.  

    3. Follow the steps in the Activate Windows by phone dialog box, and then click Next.

    4. When activation is completed and you receive the following message, click OK.
     "You have successfully activated your copy of Windows". 

    How to activate Windows XP: http://support.microsoft.com/kb/307890/en-us

    Sunday, September 9, 2007 6:14 AM
    Moderator
  • I cannot enter anything when I see the Validate Windows program run nor is there anything.  It just has that broken image icon actually two of them.  What the picture looks like is here:
    http://smg.photobucket.com/albums/v126/kplatero/?action=view&current=xpactivate.jpg

    Sunday, September 9, 2007 7:43 AM
  • Found a solution here: http://support.microsoft.com/kb/314935
    Thanks to all those who helped.
    Sunday, September 9, 2007 12:29 PM