locked
installing one care RRS feed

  • Question

  • Hi wondering if you can help on trying to install one care keep getting error message ocsetup.exe-cannot find entry point have tried to resolve through trouble shooting also says cannot find kernel.dll.?? Any suggestions please

    Friday, April 18, 2008 1:47 PM

Answers

  • This error typically means that you are trying to install to an unsupported operating system. If you are running Windows XP, visit Windows Update to install all required updates, including Service Pack 2. OneCare can only be installed on 32 bit XP SP2 or later, or Vista of any version.

    -steve

     

    Friday, April 18, 2008 4:15 PM
    Moderator