Software won't work at all :(

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  my software has just stopped working. I bought it years ago and don't have the registration number or any of the original emails. I'm on windows 7 and it's been working fine but now it won't even open. Please can someone offer some advice on how to fix this?

  Error Code:
  error detail: at MS.Internal.FontCache.CheckedPointer.op_Addition (Checked Pointer rhs, Int32 offset)
  

  Thanks

  Tuesday, December 15, 2015 11:27 PM