Weird Password-Protect Issue RRS feed

  • General discussion

  • Hi, I've been using OneCare's backup plans for a while now and it's great... it takes so much of the hassle out of backing up files. But, the other day it stopped working.

    There are three PCs in my OneCare circle, my laptop is the hub and the centralised backup device is connected to our desktop PC. Anyway, for some reason whenvever I try to access a share on the desktop it asks for a username and password. And then after that started happening, OneCare's backups stopped working.

    Anybody know how to turn off the password thing?

    Friday, August 31, 2007 9:03 PM

All replies

  • Is it possible that the Share on the desktop PC has changed to require a user name and password and the other computers in the circle are not using a login ID and password known to the PC hosting the share? I'm not using the feature in 2.0 for centralized backup, but I know that in my home network, if a share requires a User Name/Password, and I am logged into another PC with a different ID/PW than the one I'm logged into where the Share is located, I am prompted for ID/PW to access it.

    Another thought is that it could be related to the problems we experienced with Circles functionality that was fixed yesterday, a day before your post, actually. During the problem period, many people had problems with Hub PCs reporting the inability to reach the monitored PCs, though they were on the same LAN and in green status.



    Saturday, September 1, 2007 2:11 AM

    Try moving the device to some other PC (say laptop) - and configure backup there! (with the same device, same settings - it will be incremental, don't worry)


    Now again move back your device to DESKTOP and re-configure there.


    I think this will solve your problem.



    Thursday, September 6, 2007 4:50 AM

    Are you using Windows XP or Vista on the computer which you are backing up your files?


    You may need to remove the any password on that computer where your centralized backup is located.

    Thursday, September 6, 2007 7:33 AM