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Error Settings-Administration-System Settings RRS feed

  • Question

  • Hi,

    I have a new installation of CRM 4, but for my surprise after a few changes I cannot access the System Settings in Settings Administration. I get an error saying:
    "An entry with the same key already exist."

    Do you have any idea?

    Thanks
    Wednesday, October 7, 2009 2:47 PM

Answers

  • Hi,

    have you installed at leas Rollup 5? Rollup 5 contains a fix for this issue.

    --------------------------
    When you open user options in Microsoft Dynamics CRM 4.0 in the Windows 2008 Server operating system, you receive the following error message that is related to Internet Information Services (IIS):
    An entry with the same key already exists.
    --------------------------
    Wednesday, October 7, 2009 2:55 PM