New Hard Drive and WIndowsLive OneCare RRS feed

  • Question

  • My HD recently crashed and I need to reinstall WindowsLive OneCare. How do I do this without using up another one of the 3 licenses that it came with? It seems to me that this should be considered the original install. 

    Same Question applies to Office Home & Student 2007 edition.

    Wednesday, September 16, 2009 6:05 PM


  • In both cases, you are not using up licenses for a reinstall. In the case of OneCare, you should be able to proceed with no issues at all. If you have other PCs on the subscription, you can make one of them a Hub in your Circle and then remove the "orphan" from the list of PCs, but this is optional. It only becomes an issue if you have reinstalled many times without removing the old PCs from the Circle. A reinstall on the same PC is typically seen as exactly that - a reinstall - with no reduction in your licensed number available.
    In the case of Office, in the worst case, you'll need to call to activate, but it is not likely that you'll have to do that unless you have reinstalled and activated many times.
    Microsoft MVP Windows Live / Windows Live OneCare, Live Mesh, & MS Security Essentials Forums Moderator
    Wednesday, September 16, 2009 6:41 PM